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Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Resources
Retail Banker Job Description
As a Retail Banker, you will provide exceptional customer service by assisting clients with their banking needs. Your role will be essential in promoting financial products and services while building strong relationships with customers.
Utilize this Retail Banker job description to attract customer-focused candidates to your banking team. Adjust the details to match your organization’s specific needs.
Retail Banker Responsibilities Include:
- Assist customers with their banking transactions
- Promote and sell banking products and services
- Handle customer inquiries and resolve issues in a timely manner
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Job Brief
We are looking for a friendly and knowledgeable Retail Banker to join our branch. In this role, you will assist customers with transactions, provide account information, and recommend financial products that suit their needs.
Strong interpersonal skills and a customer-centric approach are crucial in this position. You will be expected to work closely with clients to understand their financial goals and guide them in making informed decisions.
This role offers a valuable opportunity to impact our customers’ financial journeys positively. If you thrive in a dynamic environment and enjoy helping others, we encourage you to apply.
Responsibilities
- Assist customers with their banking transactions
- Promote and sell banking products and services
- Handle customer inquiries and resolve issues in a timely manner
- Maintain accurate records of transactions
- Adhere to banking regulations and procedures
- Cross-sell products to meet customer needs
- Meet sales goals and targets
- Provide exceptional customer service at all times
- Stay up-to-date on industry trends and developments
- Collaborate with team members to achieve department goals
Requirement
- Bachelor's degree in Finance or related field
- Minimum of 2 years experience in banking or finance
- Excellent communication and interpersonal skills
- Strong attention to detail
- Ability to work in a fast-paced environment
- Knowledge of banking products and services
- Proficiency in MS Office applications
- Ability to work well in a team
- Sales experience is a plus
- Must be fluent in English and Malay
Skills
- Customer service
- Sales
- Banking regulations
- Communication
- Interpersonal skills
- Attention to detail
- Teamwork
- Problem-solving
- MS Office
- Salesforce