Job Description /Healthcare/Care Coordinator

Care Coordinator Job Description

A Care Coordinator serves as a liaison between patients and healthcare providers, ensuring that patients receive comprehensive care across various services and specialties. They manage care plans, assist with appointments, and facilitate communication to optimize patient outcomes. Their role is essential for coordinating patient pathways through the healthcare system.

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Use this Care Coordinator job description template to find organized professionals who can enhance patient care coordination. Tailor the responsibilities and qualifications to fit your facility’s specific needs. This position plays a vital role in improving health outcomes and patient satisfaction.

Care Coordinator Responsibilities Include:

  • Assess clients' needs and develop care plans
  • Coordinate and monitor services provided to clients
  • Communicate with healthcare professionals, caregivers, and family members
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Job Brief

We are looking for a dedicated Care Coordinator to join our patient services team. In this role, you will develop and manage care plans, ensuring that patients receive timely and appropriate care.

You will facilitate communication between patients, providers, and other healthcare team members to ensure comprehensive service delivery.

Strong organizational and interpersonal skills will be key to navigating complex patient needs and optimizing the healthcare experience.

This is a fantastic opportunity for someone passionate about improving healthcare delivery and patient advocacy.

Responsibilities

  • Assess clients' needs and develop care plans
  • Coordinate and monitor services provided to clients
  • Communicate with healthcare professionals, caregivers, and family members
  • Provide emotional support and counseling to clients
  • Advocate for clients' rights and access to services
  • Maintain accurate and up-to-date client records
  • Attend meetings and trainings as required
  • Collaborate with other care providers and agencies
  • Ensure compliance with regulations and standards
  • Participate in quality improvement initiatives

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Requirement

  • Bachelor's degree in social work, psychology, or related field
  • Minimum of 2 years experience in a similar role
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Knowledge of community resources and services
  • Excellent organizational skills
  • Empathy and compassion for others
  • Ability to handle stressful situations with professionalism
  • Valid driver's license
  • Fluency in English and Malay

Skills

  • Case management
  • Crisis intervention
  • Client assessment
  • Documentation and record-keeping
  • Conflict resolution
  • Cultural competency
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Decision-making

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