Job Description /Healthcare/Care Coordinator

Care Coordinator Job Description

A Care Coordinator serves as a liaison between patients and healthcare providers, ensuring that patients receive comprehensive care across various services and specialties. They manage care plans, assist with appointments, and facilitate communication to optimize patient outcomes. Their role is essential for coordinating patient pathways through the healthcare system.

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Use this Care Coordinator job description template to find organized professionals who can enhance patient care coordination. Tailor the responsibilities and qualifications to fit your facility’s specific needs. This position plays a vital role in improving health outcomes and patient satisfaction.

Care Coordinator Responsibilities Include:

  • Assessing the needs of clients and developing care plans
  • Coordinating with healthcare providers and social services agencies
  • Monitoring clients' progress and adjusting care plans as needed
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Job Brief

We are looking for a dedicated Care Coordinator to join our patient services team. In this role, you will develop and manage care plans, ensuring that patients receive timely and appropriate care.

You will facilitate communication between patients, providers, and other healthcare team members to ensure comprehensive service delivery.

Strong organizational and interpersonal skills will be key to navigating complex patient needs and optimizing the healthcare experience.

This is a fantastic opportunity for someone passionate about improving healthcare delivery and patient advocacy.

Responsibilities

  • Assessing the needs of clients and developing care plans
  • Coordinating with healthcare providers and social services agencies
  • Monitoring clients' progress and adjusting care plans as needed
  • Providing emotional support and guidance to clients and their families
  • Advocating for clients' rights and access to services
  • Maintaining accurate and up-to-date client records
  • Collaborating with other care professionals to ensure holistic care
  • Educating clients and their families on available resources
  • Participating in case conferences and team meetings
  • Following all relevant laws and regulations

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Requirement

  • Bachelor's degree in social work or related field
  • Minimum of 2 years experience in healthcare or social services
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Knowledge of community resources and support services
  • Excellent organizational and time management skills
  • Empathy and compassion for those in need
  • Ability to handle confidential information with discretion
  • Proficiency in Microsoft Office Suite
  • Fluency in English and Malay

Skills

  • Case management
  • Crisis intervention
  • Client assessment
  • Care coordination
  • Documentation
  • Referral management
  • Cultural competency
  • Conflict resolution
  • Teamwork
  • Time management

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