Quality Manager Job Description

A Quality Manager oversees the quality assurance processes within an organization, ensuring that products and services meet established standards. They develop quality control policies, implement procedures, and lead a team of quality professionals. Their role is critical for maintaining compliance and improving overall product quality.

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Utilize this Quality Manager job description template to attract qualified candidates dedicated to maintaining high-quality standards. Customize the responsibilities and expectations based on your organization’s specific needs. This will help ensure you find a leader who can drive quality initiatives effectively.

Quality Manager Responsibilities Include:

  • Develop and implement quality control processes and procedures
  • Conduct regular audits to identify areas for improvement
  • Collaborate with cross-functional teams to address quality issues
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Job Brief

We are seeking an experienced Quality Manager to join our team and lead our quality assurance efforts. In this role, you will be responsible for developing and implementing quality policies that align with our production processes. Your leadership will be vital in managing quality audits and overseeing compliance efforts.

You will also analyze quality data and share insights with management to facilitate continuous improvement within the organization. Collaborating with various teams, you will implement training programs to enhance quality awareness among employees.

If you have a strong background in quality management and a passion for excellence, we want to hear from you. Join us to help ensure that our products consistently meet or exceed customer expectations.

Responsibilities

  • Develop and implement quality control processes and procedures
  • Conduct regular audits to identify areas for improvement
  • Collaborate with cross-functional teams to address quality issues
  • Train and mentor team members on quality standards and best practices
  • Monitor and analyze quality performance metrics
  • Investigate customer complaints and implement corrective actions
  • Ensure compliance with industry regulations and standards
  • Participate in new product development projects
  • Maintain documentation of quality control processes
  • Drive continuous improvement initiatives

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Requirement

  • Bachelor's degree in a related field
  • Minimum of 5 years experience in quality management
  • Strong knowledge of quality control standards and regulations
  • Excellent problem-solving and analytical skills
  • Exceptional attention to detail
  • Effective communication and leadership abilities
  • Ability to work well under pressure
  • Proficient in Microsoft Office and quality management software
  • Certification in quality management is a plus
  • Fluency in English and Bahasa Malaysia

Skills

  • Quality management
  • Auditing
  • Problem-solving
  • Analytical skills
  • Communication
  • Leadership
  • Attention to detail
  • Microsoft Office
  • Compliance
  • Continuous improvement

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