Cabin Crew Job Description

Cabin Crew members are trained professionals responsible for ensuring the safety and comfort of passengers aboard an aircraft. They provide in-flight services, communicate safety procedures, and handle any emergencies that may arise. Their expertise is vital in delivering a positive flying experience.

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Utilize this Cabin Crew job description template to recruit suitable candidates for your airline. Tailor the responsibilities and requirements based on your airline’s expectations. The ideal candidate is someone dedicated to providing high-quality customer service while maintaining safety protocols.

Cabin Crew Responsibilities Include:

  • Ensuring the safety and comfort of passengers during flights
  • Providing excellent customer service
  • Assisting passengers with boarding and disembarking
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Job Brief

We are seeking skilled Cabin Crew members to join our airline's team. In this dynamic role, you'll be responsible for overseeing passenger safety and comfort during flights. You will conduct pre-flight safety checks and deliver safety demonstrations to ensure passenger compliance and understanding.

Your exemplary customer service skills will shine as you attend to passengers' needs, providing food and beverage service while addressing any inquiries or concerns. In addition, you must be prepared to respond swiftly to emergencies, utilizing your training to maintain safety and calm during crises.

Teamwork is essential, as you will collaborate with fellow crew members to ensure smooth operations and a pleasant atmosphere. You will also participate in ongoing training to stay current with regulations and safety practices. Adaptability and excellent communication skills are critical as you work in a fast-paced environment with diverse passengers.

This is an exciting opportunity for individuals passionate about travel and dedicated to delivering exceptional service. Apply now and soar to new heights with our team!

Responsibilities

  • Ensuring the safety and comfort of passengers during flights
  • Providing excellent customer service
  • Assisting passengers with boarding and disembarking
  • Serving meals and beverages
  • Handling emergency situations
  • Maintaining a clean and organized cabin
  • Following company policies and procedures
  • Attending training sessions and meetings
  • Adhering to grooming standards
  • Working collaboratively with the flight crew

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Requirement

  • Minimum age of 18 years old
  • Excellent communication skills
  • Ability to work in a team
  • Good physical health
  • Fluency in English and Malay
  • Customer service experience
  • Flexibility to work on weekends and holidays
  • Valid passport
  • No visible tattoos when in uniform
  • Height between 158cm to 183cm

Skills

  • Excellent communication skills
  • Customer service orientation
  • Teamwork
  • Problem-solving abilities
  • Adaptability
  • Attention to detail
  • Time management
  • Calm under pressure
  • Conflict resolution
  • Language proficiency

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