Job Description /Finance/Personal Banker

Personal Banker Job Description

As a Personal Banker, you will provide tailored banking solutions to individual clients, helping them to make informed financial decisions. Your role will be pivotal in building trust and lasting relationships with customers.

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Utilize this Personal Banker job description to find customer-oriented candidates eager to enhance your banking services. Adjust the details to fit your specific organizational needs.

Personal Banker Responsibilities Include:

  • Assist customers with account opening and closing procedures
  • Provide financial advice and guidance to customers
  • Process loan and credit card applications
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Job Brief

We are looking for a knowledgeable Personal Banker to join our team. In this role, you will assist customers with account management, loans, and personalized financial services that align with their individual needs.

Strong communication and relationship-building skills are essential as you work to understand clients’ aspirations and provide suitable solutions. Your ability to explain complex financial products in simple terms will greatly enhance customer satisfaction.

If you’re interested in helping clients achieve their financial goals and thrive in a people-oriented environment, we would love to hear from you.

Responsibilities

  • Assist customers with account opening and closing procedures
  • Provide financial advice and guidance to customers
  • Process loan and credit card applications
  • Handle customer inquiries and resolve issues in a timely manner
  • Promote and cross-sell banking products and services
  • Conduct financial transactions accurately and efficiently
  • Maintain confidentiality of customer information
  • Adhere to compliance and regulatory standards
  • Meet sales targets and goals
  • Stay updated on industry trends and developments

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Requirement

  • Bachelor's degree in Finance or related field
  • Minimum of 2 years experience in banking or customer service
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Ability to work well under pressure and meet deadlines
  • Familiarity with banking regulations and procedures
  • Proficiency in Microsoft Office suite
  • Detail-oriented and organized
  • Ability to work independently and as part of a team
  • Customer-focused mindset

Skills

  • Customer service
  • Financial analysis
  • Sales and marketing
  • Risk assessment
  • Data analysis
  • Problem-solving
  • Communication
  • Teamwork
  • Attention to detail
  • Time management

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