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JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
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Patient Service Representative Job Description
A Patient Service Representative serves as the first point of contact for patients, managing appointments, inquiries, and administrative tasks. They support a smooth patient experience and facilitate effective communication between patients and healthcare providers. Their role is essential for enhancing patient satisfaction and operational efficiency.
Use this Patient Service Representative job description template to attract friendly and organized individuals who can effectively manage patient interactions. Tailor the responsibilities and qualifications to match your healthcare facility's needs. This position is crucial in providing a positive patient experience.
Patient Service Representative Responsibilities Include:
- Greet patients and visitors
- Answer phone calls and schedule appointments
- Verify insurance information
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Job Brief
We are looking for a customer-focused Patient Service Representative to join our team. In this role, you will assist patients with scheduling appointments, answering their questions, and managing their medical records.
Strong communication skills will be essential in providing excellent service and ensuring patients feel supported throughout their healthcare journey.
Your organizational skills will help to ensure administrative tasks are completed efficiently, contributing to a smooth workflow within the office.
This is a rewarding opportunity for someone passionate about patient care and support.
Responsibilities
- Greet patients and visitors
- Answer phone calls and schedule appointments
- Verify insurance information
- Collect co-pays and payments
- Update patient records
- Assist with billing inquiries
- Maintain cleanliness of reception area
- Handle patient inquiries and concerns
- Assist with patient referrals
- Follow HIPAA guidelines
Requirement
- Excellent communication skills
- Customer service experience
- Knowledge of medical terminology
- Ability to multitask
- Attention to detail
- Computer proficiency
- Strong organizational skills
- Ability to work in a fast-paced environment
- Team player
- High school diploma or equivalent
Skills
- Excellent communication skills
- Customer service
- Medical terminology
- Computer proficiency
- Organizational skills
- Multitasking
- Attention to detail
- Problem-solving
- Teamwork
- Adaptability