Greeter Job Description

A Greeter serves as the first point of contact for guests at a hospitality establishment, welcoming them and providing assistance as needed. This role involves creating a positive first impression and ensuring guests feel valued and attended to. Excellent communication and interpersonal skills are essential for success in this position.

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Leverage this Greeter job description template to attract friendly and outgoing candidates for your establishment. Tailor the responsibilities and expectations to your specific needs. Emphasize the importance of customer interaction and service quality.

Greeter Responsibilities Include:

  • Greet customers as they enter the establishment
  • Provide information about the company and services offered
  • Assist customers with any inquiries or concerns
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Job Brief

We are seeking a welcoming Greeter to enhance our guests' experiences as they arrive at our venue. You will be responsible for greeting guests, providing information, and directing them to the appropriate areas.

Your role will involve maintaining a friendly and professional demeanor while managing guest inquiries and coordinating with staff. Attention to detail in handling guest requests is vital to ensure a seamless experience.

Additionally, you will assist with crowd management during peak times and maintain the overall cleanliness of the front area. If you enjoy interacting with people and creating a warm atmosphere, we invite you to apply for this position.

Join us and be part of a team that values exceptional customer service.

Responsibilities

  • Greet customers as they enter the establishment
  • Provide information about the company and services offered
  • Assist customers with any inquiries or concerns
  • Maintain a clean and organized entrance area
  • Coordinate with other staff to ensure smooth operations
  • Handle customer complaints or issues with professionalism
  • Monitor customer flow and assist with crowd control
  • Promote a positive and welcoming atmosphere
  • Attend staff meetings and training sessions as required
  • Adhere to company policies and procedures

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Requirement

  • Excellent communication skills
  • Positive attitude
  • Customer service experience
  • Ability to work well in a team
  • Punctuality
  • Professional appearance
  • Fluent in English and Malay
  • Ability to handle difficult situations calmly
  • Flexibility in scheduling
  • Attention to detail

Skills

  • Excellent communication skills
  • Positive attitude
  • Customer service skills
  • Teamwork
  • Problem-solving
  • Time management
  • Adaptability
  • Conflict resolution
  • Attention to detail
  • Computer literacy

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