Greeter Job Description

A Greeter serves as the first point of contact for guests at a hospitality establishment, welcoming them and providing assistance as needed. This role involves creating a positive first impression and ensuring guests feel valued and attended to. Excellent communication and interpersonal skills are essential for success in this position.

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Leverage this Greeter job description template to attract friendly and outgoing candidates for your establishment. Tailor the responsibilities and expectations to your specific needs. Emphasize the importance of customer interaction and service quality.

Greeter Responsibilities Include:

  • Greet customers with a warm welcome
  • Assist customers with inquiries
  • Direct customers to the appropriate areas
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Job Brief

We are seeking a welcoming Greeter to enhance our guests' experiences as they arrive at our venue. You will be responsible for greeting guests, providing information, and directing them to the appropriate areas.

Your role will involve maintaining a friendly and professional demeanor while managing guest inquiries and coordinating with staff. Attention to detail in handling guest requests is vital to ensure a seamless experience.

Additionally, you will assist with crowd management during peak times and maintain the overall cleanliness of the front area. If you enjoy interacting with people and creating a warm atmosphere, we invite you to apply for this position.

Join us and be part of a team that values exceptional customer service.

Responsibilities

  • Greet customers with a warm welcome
  • Assist customers with inquiries
  • Direct customers to the appropriate areas
  • Maintain a clean and organized reception area
  • Handle customer complaints and escalate when necessary
  • Provide information about products and services
  • Assist with customer bookings and reservations
  • Collaborate with other team members to ensure customer satisfaction
  • Adhere to company policies and procedures
  • Contribute to a positive and welcoming atmosphere

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Requirement

  • Excellent communication skills
  • Friendly and outgoing personality
  • Ability to work in a fast-paced environment
  • Customer service experience
  • Fluent in English and Malay
  • Punctual and reliable
  • Professional appearance
  • Ability to work on weekends and holidays
  • Attention to detail
  • Positive attitude

Skills

  • Customer service
  • Communication
  • Interpersonal skills
  • Problem-solving
  • Time management
  • Teamwork
  • Adaptability
  • Attention to detail
  • Conflict resolution
  • Multi-tasking

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