Host or Hostess Job Description

A Host or Hostess is responsible for managing the dining area and welcoming guests at a restaurant. They play a crucial role in creating a positive first impression while managing reservations and seating arrangements efficiently. Excellent communication and organizational skills are key to success in this role.

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Leverage this Host or Hostess job description template to attract friendly candidates who excel in customer service. Tailor the responsibilities and qualifications to fit your establishment's needs. Emphasize the importance of guest interaction and organization.

Host or Hostess Responsibilities Include:

  • Greet guests upon arrival
  • Seat guests and provide menus
  • Take reservations over the phone
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Job Brief

We are seeking a welcoming Host or Hostess to create a friendly and inviting atmosphere for our guests. In this role, you will greet guests upon arrival, manage the seating chart, and coordinate with servers to ensure efficient service.

Your ability to handle reservations and respond to customer inquiries is essential in maintaining a smooth dining experience. You will also assist in managing waiting lists and ensuring the dining room is clean and organized.

Strong communication skills and a pleasant demeanor will be vital as you interact with guests and staff throughout service. If you are passionate about hospitality and enjoy providing excellent service, we encourage you to apply.

Join our team and help create lasting impressions for our dining patrons.

Responsibilities

  • Greet guests upon arrival
  • Seat guests and provide menus
  • Take reservations over the phone
  • Answer customer inquiries
  • Maintain cleanliness of host stand and lobby area
  • Assist servers and bartenders as needed
  • Handle guest complaints or concerns
  • Monitor dining room flow
  • Assist with special events or promotions
  • Follow company policies and procedures

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Requirement

  • Excellent communication skills
  • Friendly and outgoing personality
  • Ability to work in a fast-paced environment
  • Customer service experience
  • Flexibility in work schedule
  • Ability to multitask
  • Attention to detail
  • Team player
  • Ability to stand for long periods of time
  • Knowledge of food and beverage industry

Skills

  • Customer service
  • Communication
  • Problem-solving
  • Time management
  • Teamwork
  • Organization
  • Attention to detail
  • Adaptability
  • Conflict resolution
  • Salesmanship

Frequently Asked Questions About Host or Hostess Job Description

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