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Products
INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Host or Hostess Job Description
A Host or Hostess is responsible for managing the dining area and welcoming guests at a restaurant. They play a crucial role in creating a positive first impression while managing reservations and seating arrangements efficiently. Excellent communication and organizational skills are key to success in this role.
Leverage this Host or Hostess job description template to attract friendly candidates who excel in customer service. Tailor the responsibilities and qualifications to fit your establishment's needs. Emphasize the importance of guest interaction and organization.
Host or Hostess Responsibilities Include:
- Greet guests and seat them at their tables
- Manage reservations and waitlist
- Answer phone calls and take reservations
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Job Brief
We are seeking a welcoming Host or Hostess to create a friendly and inviting atmosphere for our guests. In this role, you will greet guests upon arrival, manage the seating chart, and coordinate with servers to ensure efficient service.
Your ability to handle reservations and respond to customer inquiries is essential in maintaining a smooth dining experience. You will also assist in managing waiting lists and ensuring the dining room is clean and organized.
Strong communication skills and a pleasant demeanor will be vital as you interact with guests and staff throughout service. If you are passionate about hospitality and enjoy providing excellent service, we encourage you to apply.
Join our team and help create lasting impressions for our dining patrons.
Responsibilities
- Greet guests and seat them at their tables
- Manage reservations and waitlist
- Answer phone calls and take reservations
- Provide menus and explain specials
- Assist servers with table turnovers
- Maintain cleanliness of the host stand and lobby area
- Handle guest inquiries and complaints
- Work with the kitchen and waitstaff to ensure smooth service
- Assist with special events and promotions
- Adhere to company policies and procedures
Requirement
- Excellent communication skills
- Friendly and welcoming attitude
- Ability to multitask
- Strong organizational skills
- Professional appearance
- Previous experience in customer service
- Ability to work in a fast-paced environment
- Flexibility in working hours
- Team player
- Attention to detail
Skills
- Excellent customer service skills
- Strong communication skills
- Ability to handle stressful situations
- Problem-solving abilities
- Attention to detail
- Teamwork and collaboration
- Time management skills
- Adaptability and flexibility
- Conflict resolution skills
- Sales and upselling abilities