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Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Host or Hostess Job Description
A Host or Hostess is responsible for managing the dining area and welcoming guests at a restaurant. They play a crucial role in creating a positive first impression while managing reservations and seating arrangements efficiently. Excellent communication and organizational skills are key to success in this role.
Leverage this Host or Hostess job description template to attract friendly candidates who excel in customer service. Tailor the responsibilities and qualifications to fit your establishment's needs. Emphasize the importance of guest interaction and organization.
Host or Hostess Responsibilities Include:
- Greet guests as they arrive
- Seat guests and manage reservations
- Take and confirm reservations over the phone
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Job Brief
We are seeking a welcoming Host or Hostess to create a friendly and inviting atmosphere for our guests. In this role, you will greet guests upon arrival, manage the seating chart, and coordinate with servers to ensure efficient service.
Your ability to handle reservations and respond to customer inquiries is essential in maintaining a smooth dining experience. You will also assist in managing waiting lists and ensuring the dining room is clean and organized.
Strong communication skills and a pleasant demeanor will be vital as you interact with guests and staff throughout service. If you are passionate about hospitality and enjoy providing excellent service, we encourage you to apply.
Join our team and help create lasting impressions for our dining patrons.
Responsibilities
- Greet guests as they arrive
- Seat guests and manage reservations
- Take and confirm reservations over the phone
- Answer guest inquiries
- Maintain a clean and organized work area
- Assist servers with food and beverage orders
- Handle guest complaints and issues
- Collaborate with kitchen staff to ensure timely service
- Upsell menu items and promotions
- Provide exceptional customer service
Requirement
- Excellent communication skills
- Strong customer service skills
- Ability to work in a fast-paced environment
- Positive attitude
- Ability to work evenings and weekends
- Previous experience in a similar role is a plus
- Knowledge of food and beverage menu
- Ability to multitask
- Team player
- Professional appearance
Skills
- Excellent communication skills
- Strong customer service skills
- Ability to work in a team
- Problem-solving skills
- Organizational skills
- Time management skills
- Attention to detail
- Adaptability
- Ability to work under pressure
- Conflict resolution skills