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CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
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Host or Hostess Job Description
A Host or Hostess is responsible for managing the dining area and welcoming guests at a restaurant. They play a crucial role in creating a positive first impression while managing reservations and seating arrangements efficiently. Excellent communication and organizational skills are key to success in this role.
Leverage this Host or Hostess job description template to attract friendly candidates who excel in customer service. Tailor the responsibilities and qualifications to fit your establishment's needs. Emphasize the importance of guest interaction and organization.
Host or Hostess Responsibilities Include:
- Greeting and seating guests
- Taking reservations and managing waitlists
- Assisting with to-go orders
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Job Brief
We are seeking a welcoming Host or Hostess to create a friendly and inviting atmosphere for our guests. In this role, you will greet guests upon arrival, manage the seating chart, and coordinate with servers to ensure efficient service.
Your ability to handle reservations and respond to customer inquiries is essential in maintaining a smooth dining experience. You will also assist in managing waiting lists and ensuring the dining room is clean and organized.
Strong communication skills and a pleasant demeanor will be vital as you interact with guests and staff throughout service. If you are passionate about hospitality and enjoy providing excellent service, we encourage you to apply.
Join our team and help create lasting impressions for our dining patrons.
Responsibilities
- Greeting and seating guests
- Taking reservations and managing waitlists
- Assisting with to-go orders
- Maintaining cleanliness and organization of the front-of-house area
- Providing menu recommendations and answering customer queries
- Collaborating with the kitchen and serving staff to ensure smooth service
- Handling guest feedback and resolving any issues in a timely manner
- Upselling menu items and promotions
- Assisting with opening and closing duties
- Adhering to all company policies and procedures
Requirement
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong communication skills
- Pleasant and friendly demeanor
- Ability to multitask
- Professional appearance
- Team player
- Flexibility in scheduling
- Previous experience in a similar role is a plus
- Fluency in multiple languages is a plus
Skills
- Excellent interpersonal skills
- Ability to remain calm under pressure
- Attention to detail
- Ability to work well in a team
- Knowledge of food and beverage industry
- Basic math skills
- Conflict resolution skills
- Time management skills
- Ability to prioritize tasks
- Basic computer skills