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Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Host or Hostess Job Description
A Host or Hostess is responsible for managing the dining area and welcoming guests at a restaurant. They play a crucial role in creating a positive first impression while managing reservations and seating arrangements efficiently. Excellent communication and organizational skills are key to success in this role.
Leverage this Host or Hostess job description template to attract friendly candidates who excel in customer service. Tailor the responsibilities and qualifications to fit your establishment's needs. Emphasize the importance of guest interaction and organization.
Host or Hostess Responsibilities Include:
- Greeting and seating guests
- Taking reservations
- Managing waitlists
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Job Brief
We are seeking a welcoming Host or Hostess to create a friendly and inviting atmosphere for our guests. In this role, you will greet guests upon arrival, manage the seating chart, and coordinate with servers to ensure efficient service.
Your ability to handle reservations and respond to customer inquiries is essential in maintaining a smooth dining experience. You will also assist in managing waiting lists and ensuring the dining room is clean and organized.
Strong communication skills and a pleasant demeanor will be vital as you interact with guests and staff throughout service. If you are passionate about hospitality and enjoy providing excellent service, we encourage you to apply.
Join our team and help create lasting impressions for our dining patrons.
Responsibilities
- Greeting and seating guests
- Taking reservations
- Managing waitlists
- Assisting in maintaining cleanliness of the dining area
- Answering phone calls and taking messages
- Providing excellent customer service
- Coordinating with kitchen and wait staff
- Handling guest inquiries and complaints
- Upselling menu items
- Assisting with special events or promotions
Requirement
- Excellent communication skills
- Friendly and outgoing personality
- Ability to work in a fast-paced environment
- Attention to detail
- Customer service oriented
- Ability to multitask
- Professional appearance
- Flexibility in working hours
- Previous experience in a similar role preferred
- Fluency in English and Malay
Skills
- Customer service
- Communication
- Time management
- Problem-solving
- Teamwork
- Conflict resolution
- Attention to detail
- Adaptability
- Organization
- Salesmanship