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Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
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Explore what employers love about AJobThing recruitment platform for fast & successful hiring
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Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
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Collaborate with us to achieve mutual success and reach a wider audience.
Hospitality Manager Job Description
A Hospitality Manager is responsible for overseeing the daily operations of a hospitality establishment, ensuring guest satisfaction and efficient service delivery. They manage staff performance and training while ensuring adherence to health and safety regulations. This role is crucial in maintaining a welcoming atmosphere and optimizing customer experiences.
Use this Hospitality Manager job description template to attract skilled candidates for your establishment. Be sure to tailor the responsibilities and qualifications to align with your specific needs. Highlight the importance of leadership and customer service in the role.
Hospitality Manager Responsibilities Include:
- Oversee daily operations of the hospitality department
- Recruit, train, and supervise staff
- Set and maintain high standards for customer service
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Job Brief
We are looking for a dedicated Hospitality Manager to lead our team and enhance guest experiences at our facility. In this role, you will oversee daily operations, ensuring that every aspect of service meets our high standards.
Your responsibilities will include managing staff scheduling, training, and performance evaluation to foster a motivated work environment. You will also implement strategies to improve service quality and respond to customer feedback effectively.
Collaboration with various departments to ensure seamless operations and compliance with health and safety standards will be essential. The ideal candidate should possess strong leadership skills and a passion for delivering exceptional hospitality services.
If you thrive in a fast-paced environment and have a commitment to excellence, we encourage you to apply for this exciting opportunity.
Responsibilities
- Oversee daily operations of the hospitality department
- Recruit, train, and supervise staff
- Set and maintain high standards for customer service
- Manage budgets and financial plans
- Ensure compliance with health and safety regulations
- Handle guest inquiries and resolve complaints
- Develop and implement strategies to increase revenue and profitability
- Collaborate with other departments to enhance overall guest experience
- Stay informed about industry trends and competitor activities
- Maintain a positive work environment for staff
Requirement
- Bachelor's degree in Hospitality Management or related field
- Minimum of 5 years experience in hospitality management
- Strong leadership and communication skills
- Excellent organizational and time-management abilities
- Ability to work under pressure and handle multiple tasks
- Knowledge of industry trends and best practices
- Customer-focused mindset
- Proficiency in MS Office and hospitality software
- Fluency in English and Bahasa Malaysia
- Flexibility to work evenings, weekends, and holidays
Skills
- Leadership
- Customer Service
- Team Management
- Budgeting
- Communication
- Problem-Solving
- Time Management
- Organizational Skills
- Adaptability
- Attention to Detail