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Resources
Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Branch Manager Job Description
The Branch Manager oversees operations for a specific location, ensuring customer satisfaction, operational efficiency, and sales growth. Strong leadership and management skills are essential for success in this role.
Use this Branch Manager job description template to find experienced candidates capable of managing a high-performing branch. Customize specific duties to fit your organization’s needs.
Branch Manager Responsibilities Include:
- Develop and implement strategies to achieve branch targets
- Manage and motivate a team of sales and customer service staff
- Ensure compliance with company policies and banking regulations
Hiring an Assistant Manager?
- Hire FAST in 72 Hours
- Quality Candidates
- Integrated AI
Job Brief
We are seeking an accomplished Branch Manager to lead our team and drive branch performance. In this role, you will oversee daily operations, manage staff, and implement strategies to achieve business goals.
Your leadership will be vital in building a strong team culture focused on customer service and success. You will also be responsible for monitoring performance metrics and identifying opportunities for improvement.
If you are a proactive leader with a passion for driving results, we want to hear from you. This position offers an exciting opportunity to shape the direction of your branch.
Join us and lead a team dedicated to outstanding service!
Responsibilities
- Develop and implement strategies to achieve branch targets
- Manage and motivate a team of sales and customer service staff
- Ensure compliance with company policies and banking regulations
- Monitor branch performance and analyze financial data
- Handle customer inquiries and resolve any issues effectively
- Create a positive and productive work environment
- Collaborate with other branches and departments to achieve company objectives
- Conduct regular staff training and performance evaluations
- Maintain a high level of customer satisfaction
- Report to senior management on branch performance and progress
Requirement
- Minimum of 5 years experience in branch management
- Strong leadership and communication skills
- Proven track record of meeting sales targets
- Excellent organizational and time management skills
- Ability to analyze financial data and make strategic decisions
- Knowledge of banking regulations and compliance
- Bachelor's degree in Business Administration or related field
- Ability to work under pressure and meet deadlines
- Experience in team management
- Fluency in English and Malay
Skills
- Leadership
- Communication
- Sales
- Customer service
- Financial analysis
- Strategic planning
- Team management
- Problem-solving
- Time management
- Adaptability