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Products
INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Front Office Manager Job Description
The Front Office Manager oversees the daily operations of the front desk, ensuring excellent customer service and efficient office processes. This role requires strong leadership and communication skills.
Utilize this Front Office Manager job description template to find an experienced candidate capable of leading your front office team. Adjust the responsibilities to align with your organization’s goals.
Front Office Manager Responsibilities Include:
- Oversee daily operations of the front office
- Supervise front office staff and ensure excellent customer service
- Manage office supplies and equipment
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Job Brief
We are seeking a proactive Front Office Manager to join our team and enhance the guest experience at our facility. In this role, you will manage the front desk operations, ensuring that customer inquiries and needs are handled promptly and professionally.
Your leadership will be crucial in training and supervising front office staff, fostering a positive and productive atmosphere. You’ll also be responsible for managing budgets, creating schedules, and maintaining efficient office procedures.
If you are a dynamic leader with a passion for customer service, we’d love to hear from you. This position offers an excellent opportunity to shape the guest experience at our organization.
Join us and lead a team dedicated to providing outstanding service!
Responsibilities
- Oversee daily operations of the front office
- Supervise front office staff and ensure excellent customer service
- Manage office supplies and equipment
- Develop and implement office policies and procedures
- Handle customer inquiries and complaints
- Coordinate with other departments to ensure smooth operations
- Prepare and analyze reports on office performance
- Assist in budget planning and monitoring
- Train and onboard new front office staff
- Maintain a clean and organized office space
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum of 3 years experience in front office management
- Excellent communication and interpersonal skills
- Strong leadership and decision-making abilities
- Proficiency in Microsoft Office Suite
- Ability to handle multiple tasks and prioritize effectively
- Experience with budget management
- Knowledge of customer service principles
- Attention to detail
- Ability to work under pressure
Skills
- Leadership
- Communication
- Interpersonal
- Organizational
- Time management
- Customer service
- Budget management
- Microsoft Office
- Problem-solving
- Teamwork