Job Description /Marketing/Digital Account Manager

Digital Account Manager Job Description

A Digital Account Manager is responsible for managing digital client accounts, ensuring effective delivery of services while fostering strong client relationships. They strategize to meet client needs and drive success.

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Use this Digital Account Manager job description template to attract skilled professionals who can manage client accounts effectively. Tailor it based on your organization’s specific requirements.

Digital Account Manager Responsibilities Include:

  • Manage client accounts and develop digital marketing strategies
  • Collaborate with internal teams to execute campaigns and projects
  • Monitor campaign performance and provide regular reports to clients
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Job Brief

We are looking for an experienced Digital Account Manager to join our team. In this role, you will manage client accounts, collaborating closely with clients to understand their goals and develop strategies to meet their needs.

You will oversee project execution, ensuring timely delivery of services and effectively handling client communications. Strong interpersonal skills and a customer-centric approach will be essential for success in this position.

If you are passionate about client success and have a track record in account management, we invite you to apply. Join us to foster strong client relationships!

Responsibilities

  • Manage client accounts and develop digital marketing strategies
  • Collaborate with internal teams to execute campaigns and projects
  • Monitor campaign performance and provide regular reports to clients
  • Build and maintain strong relationships with clients
  • Stay up-to-date on industry trends and best practices
  • Identify opportunities for upselling and cross-selling
  • Provide excellent customer service and support
  • Troubleshoot and resolve any issues or challenges
  • Contribute to team meetings and brainstorming sessions
  • Meet and exceed client expectations

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Requirement

  • Bachelor's degree in Marketing or related field
  • Minimum of 2 years experience in digital marketing
  • Proven track record of managing client accounts and delivering results
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of digital marketing tools and platforms
  • Analytical mindset with attention to detail
  • Ability to multitask and prioritize workload
  • Team player with a positive attitude
  • Fluency in English and Malay languages

Skills

  • Digital marketing
  • Account management
  • Client relationship management
  • Campaign management
  • Social media marketing
  • Search engine optimization
  • Email marketing
  • Content creation
  • Data analysis
  • Project management

Frequently Asked Questions About Digital Account Manager Job Description

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