Products
INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Resources
Products
INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Director of Customer & Community Marketing Job Description
The Director of Customer & Community Marketing focuses on building strong relationships with customers and fostering community engagement through strategic marketing initiatives.
Utilize this Director of Customer & Community Marketing job description template to attract candidates who can enhance your community marketing efforts. Modify it based on your specific needs.
Director of Customer & Community Marketing Responsibilities Include:
- Develop and implement customer community marketing strategies
- Build and nurture relationships with customers and advocates
- Create engaging content and campaigns to drive community engagement
Hiring an Assistant Manager?
- Hire FAST in 72 Hours
- Quality Candidates
- Integrated AI
Job Brief
We are seeking a dynamic Director of Customer & Community Marketing to lead our initiatives aimed at engaging and nurturing our customer base. In this role, you will develop strategies that prioritize customer satisfaction and community engagement.
Your responsibilities include overseeing community outreach initiatives, managing customer feedback channels, and fostering brand loyalty. A strong understanding of marketing principles and customer engagement strategies will be essential for success.
If you are passionate about building meaningful customer relationships and enhancing community engagement, we invite you to apply. Join us to make a significant impact in our marketing efforts!
Responsibilities
- Develop and implement customer community marketing strategies
- Build and nurture relationships with customers and advocates
- Create engaging content and campaigns to drive community engagement
- Collaborate with cross-functional teams to support customer initiatives
- Measure and analyze the impact of community programs
- Lead and mentor a team of community managers and marketers
- Stay updated on industry trends and best practices in customer engagement
- Manage budget and resources effectively
- Represent the company at events and conferences
- Drive customer advocacy and loyalty programs
Requirement
- Minimum of 5 years of experience in customer marketing or community management
- Proven track record of driving customer engagement and retention
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to think strategically and creatively
- Experience with social media and digital marketing
- Bachelor's degree in Marketing or related field
- Experience working in a global or regional role
- Ability to analyze data and make data-driven decisions
- Passion for customer advocacy and community building
Skills
- Customer marketing
- Community management
- Leadership
- Team management
- Communication
- Strategic thinking
- Social media
- Digital marketing
- Data analysis
- Customer advocacy