Sales Advisor Job Description

A Sales Advisor is integral to the customer experience, guiding shoppers through product selection and providing insights into features and benefits. They focus on building relationships and ensuring customer satisfaction, ultimately leading to increased sales. Their engagement directly impacts store performance.

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Use this Sales Advisor job description template to attract candidates who excel in engaging customers and driving sales. Tailor the skills and responsibilities to fit your retail landscape for the most effective recruitment process. A well-defined job overview will assist in finding the best talent.

Sales Advisor Responsibilities Include:

  • Develop and maintain relationships with customers
  • Provide excellent customer service
  • Identify sales opportunities
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Job Brief

We are looking for a driven Sales Advisor to enhance our customers' shopping journeys. In this role, you will leverage your product expertise to assist customers in making informed purchasing decisions. Building rapport and trust will be crucial for driving customer loyalty and satisfaction.

As a Sales Advisor, you will participate in sales promotions and ensure that the store's presentation aligns with company standards. Your ability to understand customer needs will help you recommend relevant products effectively. Collaboration with team members will foster a cohesive environment focused on success.

Your passion for sales and commitment to customer service will be vital in achieving goals and providing a remarkable shopping experience. We encourage self-motivated individuals with a background in retail to apply for this exciting opportunity.

Join us and contribute to creating memorable customer experiences while advancing your retail career.

Responsibilities

  • Develop and maintain relationships with customers
  • Provide excellent customer service
  • Identify sales opportunities
  • Meet and exceed sales targets
  • Stay up-to-date on product knowledge
  • Assist customers in finding the right products
  • Handle customer inquiries and complaints
  • Maintain a clean and organized work environment
  • Collaborate with team members to achieve sales goals
  • Contribute to a positive work culture

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Requirement

  • Excellent communication skills
  • Strong interpersonal skills
  • Proven sales experience
  • Ability to work in a fast-paced environment
  • Self-motivated and driven
  • Customer-centric mindset
  • Ability to meet sales targets
  • Knowledge of sales techniques
  • Flexibility to work weekends
  • Fluency in English and Malay

Skills

  • Negotiation skills
  • Problem-solving skills
  • Time management
  • Attention to detail
  • Teamwork
  • Adaptability
  • Resilience
  • Organization
  • Computer literacy
  • Sales forecasting

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