Sales Advisor Job Description

A Sales Advisor is integral to the customer experience, guiding shoppers through product selection and providing insights into features and benefits. They focus on building relationships and ensuring customer satisfaction, ultimately leading to increased sales. Their engagement directly impacts store performance.

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Use this Sales Advisor job description template to attract candidates who excel in engaging customers and driving sales. Tailor the skills and responsibilities to fit your retail landscape for the most effective recruitment process. A well-defined job overview will assist in finding the best talent.

Sales Advisor Responsibilities Include:

  • Develop and maintain relationships with customers
  • Promote and sell products or services to customers
  • Achieve sales targets and goals
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Job Brief

We are looking for a driven Sales Advisor to enhance our customers' shopping journeys. In this role, you will leverage your product expertise to assist customers in making informed purchasing decisions. Building rapport and trust will be crucial for driving customer loyalty and satisfaction.

As a Sales Advisor, you will participate in sales promotions and ensure that the store's presentation aligns with company standards. Your ability to understand customer needs will help you recommend relevant products effectively. Collaboration with team members will foster a cohesive environment focused on success.

Your passion for sales and commitment to customer service will be vital in achieving goals and providing a remarkable shopping experience. We encourage self-motivated individuals with a background in retail to apply for this exciting opportunity.

Join us and contribute to creating memorable customer experiences while advancing your retail career.

Responsibilities

  • Develop and maintain relationships with customers
  • Promote and sell products or services to customers
  • Achieve sales targets and goals
  • Provide excellent customer service before and after sales
  • Maintain accurate records of sales and customer interactions
  • Stay up-to-date on product knowledge and industry trends
  • Participate in sales meetings and training sessions
  • Collaborate with team members to achieve sales targets
  • Contribute to the overall success of the sales team
  • Handle customer inquiries and resolve complaints

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Requirement

  • Excellent communication skills
  • Proven sales experience
  • Ability to work in a fast-paced environment
  • Strong customer service skills
  • Highly motivated and target-driven
  • Familiarity with CRM systems
  • Ability to work independently and as part of a team
  • Flexibility to work weekends and evenings
  • Sales or marketing qualification preferred
  • Fluency in English and Malay

Skills

  • Sales techniques
  • Customer relationship management
  • Negotiation skills
  • Product knowledge
  • Time management
  • Problem-solving
  • Teamwork
  • Computer proficiency
  • Adaptability
  • Interpersonal skills

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