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INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
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Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Account Management Manager Job Description
The Account Management Manager leads the team responsible for managing client relationships and ensuring the delivery of services meets customer expectations. This role requires strong leadership and strategic planning capabilities. The ideal candidate has extensive experience in account management.
Utilize this Account Management Manager job description template to find a leader who can drive the success of account management efforts within your organization. Adjust responsibilities to align with your business needs. A successful manager will cultivate strong client partnerships.
Account Management Manager Responsibilities Include:
- Manage a portfolio of key client accounts
- Develop and implement account management strategies
- Identify growth opportunities and upsell products/services
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Job Brief
We are looking for a proactive Account Management Manager to lead our account management team. You will oversee the strategies and processes that maintain and enhance our customer relationships.
Your role will involve developing account management strategies, mentoring team members, and collaborating across departments to ensure impeccable service delivery. Strong analytical skills and an understanding of client needs are essential.
The ideal candidate will have a proven track record in account management and the ability to develop long-lasting relationships with clients. If you have a passion for leading teams and driving customer success, we would love to hear from you.
This is an exciting opportunity to shape the direction of account management within our organization.
Responsibilities
- Manage a portfolio of key client accounts
- Develop and implement account management strategies
- Identify growth opportunities and upsell products/services
- Ensure client satisfaction and retention
- Lead a team of account managers
- Collaborate with sales and marketing teams to drive revenue
- Prepare and present reports on account performance
- Negotiate contracts and agreements with clients
- Stay up-to-date on industry trends and competitors
- Provide training and support to junior account managers
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum of 5 years experience in account management
- Strong communication and interpersonal skills
- Proven track record of meeting sales targets
- Excellent negotiation skills
- Ability to build and maintain client relationships
- Experience in team management
- Proficiency in Microsoft Office Suite
- Analytical and problem-solving skills
- Ability to work under pressure and meet deadlines
Skills
- Client relationship management
- Sales and negotiation
- Team leadership and development
- Strategic planning and forecasting
- Data analysis and reporting
- Communication and presentation
- Problem-solving and decision-making
- Time management and organization
- Adaptability and flexibility
- Customer service and satisfaction