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INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
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Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Account Management Manager Job Description
The Account Management Manager leads the team responsible for managing client relationships and ensuring the delivery of services meets customer expectations. This role requires strong leadership and strategic planning capabilities. The ideal candidate has extensive experience in account management.
Utilize this Account Management Manager job description template to find a leader who can drive the success of account management efforts within your organization. Adjust responsibilities to align with your business needs. A successful manager will cultivate strong client partnerships.
Account Management Manager Responsibilities Include:
- Develop and maintain strong relationships with clients
- Identify new business opportunities and upsell services to existing clients
- Create and implement account management strategies
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Job Brief
We are looking for a proactive Account Management Manager to lead our account management team. You will oversee the strategies and processes that maintain and enhance our customer relationships.
Your role will involve developing account management strategies, mentoring team members, and collaborating across departments to ensure impeccable service delivery. Strong analytical skills and an understanding of client needs are essential.
The ideal candidate will have a proven track record in account management and the ability to develop long-lasting relationships with clients. If you have a passion for leading teams and driving customer success, we would love to hear from you.
This is an exciting opportunity to shape the direction of account management within our organization.
Responsibilities
- Develop and maintain strong relationships with clients
- Identify new business opportunities and upsell services to existing clients
- Create and implement account management strategies
- Collaborate with internal teams to ensure client needs are met
- Prepare regular reports on account performance
- Handle any client issues or concerns in a timely manner
- Stay up-to-date on industry trends and best practices
- Manage a team of account managers
- Monitor and analyze client satisfaction and retention rates
- Meet and exceed sales targets and KPIs
Requirement
- Bachelor's degree in Business or related field
- Minimum of 5 years experience in account management
- Strong communication and negotiation skills
- Proven track record of successfully managing client accounts
- Ability to work well under pressure
- Excellent organizational skills
- Knowledge of CRM software
- Ability to multitask and prioritize workload
- Strong analytical and problem-solving abilities
- Detail-oriented and results-driven
Skills
- Client relationship management
- Sales and negotiation skills
- Strategic planning
- Problem-solving
- Data analysis
- Team leadership
- CRM software proficiency
- Excellent communication skills
- Organizational skills
- Time management