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INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Account Management Manager Job Description
The Account Management Manager leads the team responsible for managing client relationships and ensuring the delivery of services meets customer expectations. This role requires strong leadership and strategic planning capabilities. The ideal candidate has extensive experience in account management.
Utilize this Account Management Manager job description template to find a leader who can drive the success of account management efforts within your organization. Adjust responsibilities to align with your business needs. A successful manager will cultivate strong client partnerships.
Account Management Manager Responsibilities Include:
- Develop and maintain relationships with key accounts
- Identify opportunities for upselling and cross-selling
- Lead regular account review meetings with clients
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Job Brief
We are looking for a proactive Account Management Manager to lead our account management team. You will oversee the strategies and processes that maintain and enhance our customer relationships.
Your role will involve developing account management strategies, mentoring team members, and collaborating across departments to ensure impeccable service delivery. Strong analytical skills and an understanding of client needs are essential.
The ideal candidate will have a proven track record in account management and the ability to develop long-lasting relationships with clients. If you have a passion for leading teams and driving customer success, we would love to hear from you.
This is an exciting opportunity to shape the direction of account management within our organization.
Responsibilities
- Develop and maintain relationships with key accounts
- Identify opportunities for upselling and cross-selling
- Lead regular account review meetings with clients
- Ensure timely delivery of products and services to clients
- Monitor and analyze account performance metrics
- Collaborate with internal teams to meet client needs
- Provide feedback to management on client satisfaction and retention
- Stay up-to-date on industry trends and best practices
- Prepare regular reports on account status and sales forecast
- Manage a team of account managers
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum of 5 years experience in account management or related role
- Proven track record of successfully managing client relationships
- Strong communication and negotiation skills
- Ability to multitask and prioritize effectively
- Experience in developing strategic account plans
- Knowledge of CRM software and Microsoft Office suite
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Excellent time management and organizational skills
Skills
- Client relationship management
- Strategic account planning
- Negotiation
- CRM software
- Microsoft Office suite
- Analytical skills
- Problem-solving skills
- Time management
- Organizational skills
- Teamwork