Job Description /Sales/Account Management Manager

Account Management Manager Job Description

The Account Management Manager leads the team responsible for managing client relationships and ensuring the delivery of services meets customer expectations. This role requires strong leadership and strategic planning capabilities. The ideal candidate has extensive experience in account management.

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Utilize this Account Management Manager job description template to find a leader who can drive the success of account management efforts within your organization. Adjust responsibilities to align with your business needs. A successful manager will cultivate strong client partnerships.

Account Management Manager Responsibilities Include:

  • Lead and manage a team of account managers
  • Develop and implement strategies to meet sales targets
  • Build and maintain strong client relationships
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Job Brief

We are looking for a proactive Account Management Manager to lead our account management team. You will oversee the strategies and processes that maintain and enhance our customer relationships.

Your role will involve developing account management strategies, mentoring team members, and collaborating across departments to ensure impeccable service delivery. Strong analytical skills and an understanding of client needs are essential.

The ideal candidate will have a proven track record in account management and the ability to develop long-lasting relationships with clients. If you have a passion for leading teams and driving customer success, we would love to hear from you.

This is an exciting opportunity to shape the direction of account management within our organization.

Responsibilities

  • Lead and manage a team of account managers
  • Develop and implement strategies to meet sales targets
  • Build and maintain strong client relationships
  • Monitor and analyze sales performance
  • Provide coaching and training to team members
  • Collaborate with other departments to ensure client satisfaction
  • Prepare and present reports to senior management
  • Stay up-to-date on industry trends and best practices
  • Identify opportunities for business growth
  • Resolve any client issues or concerns

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Minimum of 5 years experience in account management
  • Strong leadership and communication skills
  • Proven track record of meeting sales targets
  • Excellent organizational and time-management skills
  • Ability to build and maintain strong client relationships
  • Experience in team management and coaching
  • Knowledge of CRM software and Microsoft Office suite
  • Ability to analyze data and make strategic decisions
  • Fluency in English and Malay languages

Skills

  • Leadership
  • Communication
  • Sales
  • Client Relationship Management
  • Team Management
  • Problem Solving
  • Data Analysis
  • Strategic Planning
  • CRM Software
  • Time Management

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