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Room Attendant Job Description
A Room Attendant is responsible for maintaining cleanliness and order in guest rooms and common areas of a hospitality establishment. They ensure that guests enjoy a comfortable and welcoming environment during their stay. This role is crucial for upholding the reputation and overall guest satisfaction of the property.
Use this Room Attendant job description template to attract dedicated individuals to your team. Adapt the duties and qualifications to fit the unique aspects of your organization. Highlight the importance of attention to detail and customer service.
Room Attendant Responsibilities Include:
- Clean and maintain guest rooms and common areas
- Change bed linens and towels
- Replenish amenities such as toiletries and coffee supplies
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Job Brief
We are searching for detail-oriented Room Attendants to join our housekeeping team and uphold our standards of cleanliness and hospitality. In this role, you will be responsible for cleaning and servicing guest rooms to ensure they are welcoming and well-maintained.
Your tasks will include changing linens, replenishing supplies, and reporting maintenance issues to ensure guest comfort. You will also collaborate with your team to prioritize tasks and meet the needs of guests efficiently.
Attention to detail is crucial for this position, as is the ability to work independently and manage time effectively. A commitment to excellent customer service will play a key role in creating a positive experience for our guests.
If you enjoy working in a team-oriented environment and take pride in creating a clean and pleasant atmosphere, we encourage you to apply for this role.
Responsibilities
- Clean and maintain guest rooms and common areas
- Change bed linens and towels
- Replenish amenities such as toiletries and coffee supplies
- Report any maintenance issues to the appropriate department
- Respond to guest requests in a timely and friendly manner
- Follow company policies and procedures for cleaning and sanitation
- Maintain a neat and organized work area
- Assist with laundry duties as needed
- Adhere to safety protocols and guidelines
- Provide exceptional customer service to guests
Requirement
- Must be able to work in a fast-paced environment
- Excellent attention to detail
- Strong communication skills
- Ability to work independently
- Physical stamina to handle tasks such as lifting and bending
- Flexibility to work weekends and holidays
- Positive attitude towards teamwork
- Previous experience in housekeeping is a plus
- Must be able to speak English
- Must be legally eligible to work in Malaysia
Skills
- Attention to detail
- Time management skills
- Ability to prioritize tasks
- Strong communication skills
- Physical stamina
- Team player
- Problem-solving abilities
- Customer service orientation
- Adaptability
- Initiative