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JOB AD
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CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
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Senior Account Manager Job Description
The Senior Account Manager is responsible for managing the most critical client accounts and ensuring client satisfaction and retention. This role requires strong leadership and a deep understanding of client needs. The ideal candidate has a proven track record in account management and client relationship building.
Leverage this Senior Account Manager job description to attract experienced candidates capable of managing key client relationships. Customize the details to align with your organization’s account management strategy. A successful manager will drive account growth and client satisfaction.
Senior Account Manager Responsibilities Include:
- Develop and maintain relationships with key clients
- Identify business opportunities and drive revenue growth
- Create and implement strategic account plans
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Job Brief
We are looking for an experienced Senior Account Manager to lead relationships with our most valued clients. You will be responsible for understanding client needs and ensuring that they receive optimal service and support.
Your role will involve developing account strategies, conducting regular check-ins, and identifying opportunities for upselling or expanding services. Strong interpersonal and analytical skills will be vital for success in this position.
If you have a passion for account management and enjoy fostering strong client relationships, we encourage you to apply. This position offers an excellent opportunity to make a significant impact on our account management efforts.
Join our team and help us achieve exceptional client satisfaction.
Responsibilities
- Develop and maintain relationships with key clients
- Identify business opportunities and drive revenue growth
- Create and implement strategic account plans
- Negotiate contracts and pricing agreements
- Collaborate with internal teams to ensure client satisfaction
- Provide regular updates and reports to management
- Stay current on industry trends and competitors
- Participate in industry events and networking opportunities
- Attend client meetings and presentations
- Resolve client issues in a timely and professional manner
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum of 5 years of experience in account management
- Proven track record of meeting and exceeding sales targets
- Excellent communication and negotiation skills
- Strong analytical and problem-solving abilities
- Ability to build and maintain strong client relationships
- Experience in the IT or technology industry is a plus
- Proficiency in CRM software
- Ability to work independently and as part of a team
- Fluency in English and Bahasa Malaysia
Skills
- Client relationship management
- Strategic account planning
- Sales forecasting and analysis
- Contract negotiation
- CRM software proficiency
- Market research and analysis
- Presentation and communication skills
- Problem-solving and decision-making
- Team collaboration and leadership
- Time management and organization