Job Description /Sales/Senior Account Manager

Senior Account Manager Job Description

The Senior Account Manager is responsible for managing the most critical client accounts and ensuring client satisfaction and retention. This role requires strong leadership and a deep understanding of client needs. The ideal candidate has a proven track record in account management and client relationship building.

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Leverage this Senior Account Manager job description to attract experienced candidates capable of managing key client relationships. Customize the details to align with your organization’s account management strategy. A successful manager will drive account growth and client satisfaction.

Senior Account Manager Responsibilities Include:

  • Manage a portfolio of key accounts and act as the main point of contact
  • Develop and implement strategic account plans to achieve sales targets
  • Identify new business opportunities and upsell products and services to existing clients
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Job Brief

We are looking for an experienced Senior Account Manager to lead relationships with our most valued clients. You will be responsible for understanding client needs and ensuring that they receive optimal service and support.

Your role will involve developing account strategies, conducting regular check-ins, and identifying opportunities for upselling or expanding services. Strong interpersonal and analytical skills will be vital for success in this position.

If you have a passion for account management and enjoy fostering strong client relationships, we encourage you to apply. This position offers an excellent opportunity to make a significant impact on our account management efforts.

Join our team and help us achieve exceptional client satisfaction.

Responsibilities

  • Manage a portfolio of key accounts and act as the main point of contact
  • Develop and implement strategic account plans to achieve sales targets
  • Identify new business opportunities and upsell products and services to existing clients
  • Collaborate with internal teams to ensure client satisfaction and retention
  • Prepare and deliver sales presentations to key stakeholders
  • Monitor market trends and competitor activities to identify growth opportunities
  • Provide regular reports and updates to management on account performance
  • Negotiate contracts and pricing agreements with clients
  • Attend industry events and networking functions to build relationships
  • Stay current on industry best practices and trends

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Minimum of 5 years experience in account management
  • Proven track record of exceeding sales targets
  • Excellent communication and negotiation skills
  • Strong analytical and problem-solving abilities
  • Ability to build and maintain client relationships
  • Knowledge of CRM software and Microsoft Office suite
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to travel as needed

Skills

  • Strategic planning and account management
  • Sales forecasting and budgeting
  • Client retention and relationship building
  • Market analysis and competitive intelligence
  • Negotiation and contract management
  • Presentation and public speaking
  • CRM software and database management
  • Team leadership and collaboration
  • Time management and organization
  • Adaptability and flexibility

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