Job Description /Sales/Senior Account Manager

Senior Account Manager Job Description

The Senior Account Manager is responsible for managing the most critical client accounts and ensuring client satisfaction and retention. This role requires strong leadership and a deep understanding of client needs. The ideal candidate has a proven track record in account management and client relationship building.

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Leverage this Senior Account Manager job description to attract experienced candidates capable of managing key client relationships. Customize the details to align with your organization’s account management strategy. A successful manager will drive account growth and client satisfaction.

Senior Account Manager Responsibilities Include:

  • Manage and grow key client accounts
  • Develop and implement account strategies
  • Meet and exceed sales targets
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Job Brief

We are looking for an experienced Senior Account Manager to lead relationships with our most valued clients. You will be responsible for understanding client needs and ensuring that they receive optimal service and support.

Your role will involve developing account strategies, conducting regular check-ins, and identifying opportunities for upselling or expanding services. Strong interpersonal and analytical skills will be vital for success in this position.

If you have a passion for account management and enjoy fostering strong client relationships, we encourage you to apply. This position offers an excellent opportunity to make a significant impact on our account management efforts.

Join our team and help us achieve exceptional client satisfaction.

Responsibilities

  • Manage and grow key client accounts
  • Develop and implement account strategies
  • Meet and exceed sales targets
  • Build and maintain strong client relationships
  • Identify new business opportunities
  • Prepare and deliver presentations to clients
  • Negotiate contracts and agreements
  • Monitor and analyze sales performance
  • Collaborate with cross-functional teams
  • Stay up-to-date on industry trends and best practices

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Minimum of 5 years of experience in account management
  • Strong communication and negotiation skills
  • Proven track record of meeting sales targets
  • Ability to build and maintain client relationships
  • Experience in creating and delivering presentations
  • Knowledge of CRM software
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a team
  • Fluency in English and Malay

Skills

  • Client management
  • Sales strategy
  • Communication
  • Negotiation
  • Presentation
  • CRM software
  • Analytical
  • Problem-solving
  • Teamwork
  • Multitasking

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