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Resources
Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Senior Account Manager Job Description
The Senior Account Manager is responsible for managing the most critical client accounts and ensuring client satisfaction and retention. This role requires strong leadership and a deep understanding of client needs. The ideal candidate has a proven track record in account management and client relationship building.
Leverage this Senior Account Manager job description to attract experienced candidates capable of managing key client relationships. Customize the details to align with your organization’s account management strategy. A successful manager will drive account growth and client satisfaction.
Senior Account Manager Responsibilities Include:
- Manage and grow existing client accounts
- Develop and implement strategic account plans
- Identify new business opportunities and generate leads
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- Integrated AI
Job Brief
We are looking for an experienced Senior Account Manager to lead relationships with our most valued clients. You will be responsible for understanding client needs and ensuring that they receive optimal service and support.
Your role will involve developing account strategies, conducting regular check-ins, and identifying opportunities for upselling or expanding services. Strong interpersonal and analytical skills will be vital for success in this position.
If you have a passion for account management and enjoy fostering strong client relationships, we encourage you to apply. This position offers an excellent opportunity to make a significant impact on our account management efforts.
Join our team and help us achieve exceptional client satisfaction.
Responsibilities
- Manage and grow existing client accounts
- Develop and implement strategic account plans
- Identify new business opportunities and generate leads
- Negotiate contracts and close deals with clients
- Collaborate with internal teams to deliver exceptional service
- Track and report on sales performance and KPIs
- Provide regular updates and reports to senior management
- Stay current on industry trends and market developments
- Attend client meetings and industry events
- Contribute to team meetings and brainstorming sessions
Requirement
- Minimum of 5 years of experience in account management
- Proven track record of exceeding sales targets
- Strong communication and negotiation skills
- Ability to build and maintain strong client relationships
- Excellent organizational and time management skills
- Experience in developing and executing sales strategies
- Knowledge of CRM software and Microsoft Office suite
- Bachelor's degree in Business Administration or related field
- Ability to work independently and as part of a team
- Fluency in English and Malay languages
Skills
- Sales and negotiation skills
- Client relationship management
- Strategic planning and account management
- CRM software proficiency
- Market research and analysis
- Communication and presentation skills
- Time management and organizational skills
- Team collaboration and leadership
- Problem-solving and decision-making
- Adaptability and resilience