Job Description /Sales/Senior Account Manager

Senior Account Manager Job Description

The Senior Account Manager is responsible for managing the most critical client accounts and ensuring client satisfaction and retention. This role requires strong leadership and a deep understanding of client needs. The ideal candidate has a proven track record in account management and client relationship building.

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Leverage this Senior Account Manager job description to attract experienced candidates capable of managing key client relationships. Customize the details to align with your organization’s account management strategy. A successful manager will drive account growth and client satisfaction.

Senior Account Manager Responsibilities Include:

  • Manage a portfolio of key client accounts
  • Develop and execute account plans to achieve sales targets
  • Identify new business opportunities within existing accounts
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Job Brief

We are looking for an experienced Senior Account Manager to lead relationships with our most valued clients. You will be responsible for understanding client needs and ensuring that they receive optimal service and support.

Your role will involve developing account strategies, conducting regular check-ins, and identifying opportunities for upselling or expanding services. Strong interpersonal and analytical skills will be vital for success in this position.

If you have a passion for account management and enjoy fostering strong client relationships, we encourage you to apply. This position offers an excellent opportunity to make a significant impact on our account management efforts.

Join our team and help us achieve exceptional client satisfaction.

Responsibilities

  • Manage a portfolio of key client accounts
  • Develop and execute account plans to achieve sales targets
  • Identify new business opportunities within existing accounts
  • Collaborate with internal teams to deliver solutions that meet client needs
  • Provide regular updates and reports to clients on account performance
  • Negotiate contracts and agreements with clients
  • Resolve any issues or concerns raised by clients in a timely manner
  • Stay up-to-date on industry trends and best practices
  • Attend networking events and conferences to build relationships and generate leads
  • Conduct regular business reviews with clients to ensure satisfaction and identify areas for improvement

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Requirement

  • Minimum of 5 years experience in account management or a related field
  • Proven track record of exceeding sales targets
  • Strong communication and negotiation skills
  • Ability to build and maintain strong client relationships
  • Excellent organizational and time management skills
  • Bachelor's degree in Business Administration or related field
  • Proficiency in Microsoft Office Suite
  • Experience with CRM software
  • Ability to work independently and as part of a team
  • Strong problem-solving skills

Skills

  • Client relationship management
  • Sales and negotiation
  • Account planning and strategy
  • Communication and presentation
  • Time management and organization
  • Problem-solving and decision making
  • Teamwork and collaboration
  • Industry knowledge
  • CRM software proficiency
  • Networking and lead generation

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