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INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Account Director Job Description
The Account Director is responsible for overseeing the account management team and developing strategies to ensure client satisfaction and retention. This role requires strong leadership skills and a deep understanding of client needs. The ideal candidate has extensive experience in account management and team leadership.
Use this Account Director job description to attract candidates with significant experience in strategic account management. Customize the details to align with your organization’s goals. A successful director will significantly influence client relationship management.
Account Director Responsibilities Include:
- Develop and implement strategic account plans to achieve sales targets
- Build and maintain strong relationships with clients
- Lead and mentor a team of account managers
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Job Brief
We are looking for an experienced Account Director to lead our account management team. In this role, you will be responsible for developing and executing strategies aimed at enhancing client satisfaction and retention rates.
Your responsibilities will include managing client relationships, providing guidance to your team, and ensuring the delivery of exceptional service. Strong leadership and communication skills are essential for success in this position.
If you have a passion for account management and enjoy leading a team toward achieving goals, we invite you to apply. This is a unique opportunity to shape the direction of our account management function.
Join us and help us achieve exceptional client service.
Responsibilities
- Develop and implement strategic account plans to achieve sales targets
- Build and maintain strong relationships with clients
- Lead and mentor a team of account managers
- Identify new business opportunities and upsell products and services
- Ensure client satisfaction and retention
- Prepare regular reports and presentations for clients and senior management
- Collaborate with cross-functional teams to deliver projects on time and within budget
- Stay up-to-date on industry trends and competitor activities
- Attend industry events and conferences
- Conduct regular performance reviews with team members
Requirement
- Minimum 5 years of experience in account management
- Proven track record of managing client relationships and growing accounts
- Strong communication and negotiation skills
- Excellent leadership abilities
- Ability to work under pressure and meet deadlines
- Bachelor's degree in Business Administration or related field
- Proficiency in Microsoft Office and CRM software
- Experience in digital marketing is a plus
- Ability to travel for client meetings
- Fluency in English and Malay
Skills
- Client relationship management
- Business development
- Strategic planning
- Team leadership
- Sales forecasting
- Negotiation
- Project management
- Data analysis
- Presentation skills
- Problem-solving