Job Description /Sales/Account Director

Account Director Job Description

The Account Director is responsible for overseeing the account management team and developing strategies to ensure client satisfaction and retention. This role requires strong leadership skills and a deep understanding of client needs. The ideal candidate has extensive experience in account management and team leadership.

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Use this Account Director job description to attract candidates with significant experience in strategic account management. Customize the details to align with your organization’s goals. A successful director will significantly influence client relationship management.

Account Director Responsibilities Include:

  • Develop and maintain strong relationships with clients
  • Create and implement strategic account plans to achieve client objectives
  • Lead and mentor account management team
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Job Brief

We are looking for an experienced Account Director to lead our account management team. In this role, you will be responsible for developing and executing strategies aimed at enhancing client satisfaction and retention rates.

Your responsibilities will include managing client relationships, providing guidance to your team, and ensuring the delivery of exceptional service. Strong leadership and communication skills are essential for success in this position.

If you have a passion for account management and enjoy leading a team toward achieving goals, we invite you to apply. This is a unique opportunity to shape the direction of our account management function.

Join us and help us achieve exceptional client service.

Responsibilities

  • Develop and maintain strong relationships with clients
  • Create and implement strategic account plans to achieve client objectives
  • Lead and mentor account management team
  • Collaborate with internal teams to deliver high-quality solutions to clients
  • Monitor and analyze account performance metrics
  • Identify opportunities for account growth and upselling
  • Attend client meetings and presentations
  • Ensure client satisfaction and retention
  • Stay updated on industry trends and best practices
  • Prepare regular reports on account status and progress

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Requirement

  • Minimum of 5 years of experience in account management or related field
  • Proven track record of successfully managing client accounts
  • Strong communication and negotiation skills
  • Excellent leadership and team management abilities
  • Bachelor's degree in Marketing, Business, or related field
  • Ability to work under pressure and meet tight deadlines
  • Proficiency in Microsoft Office suite
  • Experience in developing and implementing marketing strategies
  • Ability to travel for client meetings as needed
  • Strong problem-solving skills

Skills

  • Client relationship management
  • Strategic planning
  • Team leadership
  • Communication skills
  • Negotiation skills
  • Problem-solving
  • Marketing strategy development
  • Data analysis
  • Presentation skills
  • Project management

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