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Account Director Job Description
The Account Director is responsible for overseeing the account management team and developing strategies to ensure client satisfaction and retention. This role requires strong leadership skills and a deep understanding of client needs. The ideal candidate has extensive experience in account management and team leadership.
Use this Account Director job description to attract candidates with significant experience in strategic account management. Customize the details to align with your organization’s goals. A successful director will significantly influence client relationship management.
Account Director Responsibilities Include:
- Lead and manage the client service team
- Develop and maintain strong relationships with clients
- Create and execute strategic account plans
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Job Brief
We are looking for an experienced Account Director to lead our account management team. In this role, you will be responsible for developing and executing strategies aimed at enhancing client satisfaction and retention rates.
Your responsibilities will include managing client relationships, providing guidance to your team, and ensuring the delivery of exceptional service. Strong leadership and communication skills are essential for success in this position.
If you have a passion for account management and enjoy leading a team toward achieving goals, we invite you to apply. This is a unique opportunity to shape the direction of our account management function.
Join us and help us achieve exceptional client service.
Responsibilities
- Lead and manage the client service team
- Develop and maintain strong relationships with clients
- Create and execute strategic account plans
- Identify new business opportunities and drive growth
- Collaborate with internal teams to deliver high-quality work
- Monitor and analyze campaign performance metrics
- Ensure client satisfaction and retention
- Stay up-to-date on industry trends and best practices
- Manage account budgets and financial performance
- Provide regular reports and updates to management
Requirement
- At least 5 years of experience in account management
- Proven track record of managing client relationships
- Strong leadership skills
- Excellent communication and negotiation abilities
- Strategic thinker with a creative mindset
- Ability to work under pressure and meet deadlines
- Experience in developing and implementing marketing strategies
- Bachelor's degree in Business, Marketing, or related field
- Proficiency in Microsoft Office Suite
- Ability to travel as needed
Skills
- Client relationship management
- Leadership and team management
- Strategic planning and execution
- Communication and negotiation
- Marketing and advertising knowledge
- Budget management
- Analytical and problem-solving skills
- Project management
- Digital marketing experience
- Presentation and public speaking