Job Description /Sales/Account Director

Account Director Job Description

The Account Director is responsible for overseeing the account management team and developing strategies to ensure client satisfaction and retention. This role requires strong leadership skills and a deep understanding of client needs. The ideal candidate has extensive experience in account management and team leadership.

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Use this Account Director job description to attract candidates with significant experience in strategic account management. Customize the details to align with your organization’s goals. A successful director will significantly influence client relationship management.

Account Director Responsibilities Include:

  • Develop and maintain strong relationships with clients
  • Lead account planning and strategy sessions
  • Collaborate with internal teams to develop and implement marketing campaigns
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Job Brief

We are looking for an experienced Account Director to lead our account management team. In this role, you will be responsible for developing and executing strategies aimed at enhancing client satisfaction and retention rates.

Your responsibilities will include managing client relationships, providing guidance to your team, and ensuring the delivery of exceptional service. Strong leadership and communication skills are essential for success in this position.

If you have a passion for account management and enjoy leading a team toward achieving goals, we invite you to apply. This is a unique opportunity to shape the direction of our account management function.

Join us and help us achieve exceptional client service.

Responsibilities

  • Develop and maintain strong relationships with clients
  • Lead account planning and strategy sessions
  • Collaborate with internal teams to develop and implement marketing campaigns
  • Monitor campaign performance and analyze data to make strategic recommendations
  • Provide regular updates and reports to clients on campaign progress
  • Identify opportunities for upselling and cross-selling to existing clients
  • Manage account budgets and ensure profitability
  • Stay current on industry trends and best practices
  • Lead and mentor account management team members
  • Attend client meetings and presentations as needed

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Requirement

  • Minimum of 5 years of experience in account management or a related field
  • Strong leadership and communication skills
  • Proven track record of managing client relationships and driving revenue growth
  • Ability to think creatively and strategically
  • Experience in developing and implementing marketing campaigns
  • Bachelor's degree in Marketing, Business, or a related field
  • Excellent organizational and time management skills
  • Ability to work well under pressure and meet tight deadlines
  • Proficiency in Microsoft Office and CRM software
  • Ability to travel as needed

Skills

  • Leadership
  • Communication
  • Strategic thinking
  • Client relationship management
  • Marketing campaign development
  • Data analysis
  • Budget management
  • Time management
  • Microsoft Office
  • CRM software

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