Job Description /Sales/Senior Global Account Manager

Senior Global Account Manager Job Description

The Senior Global Account Manager is responsible for managing strategic global accounts to ensure high levels of client satisfaction and retention. This role requires a proactive approach to account management and a strong understanding of diverse international markets. The ideal candidate will demonstrate exceptional relationship-building skills.

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Utilize this Senior Global Account Manager job description template to seek out qualified candidates. Customize the requirements to match your organizational structure and account management strategy. This role is crucial for maintaining strong relationships with key global clients.

Senior Global Account Manager Responsibilities Include:

  • Develop and maintain relationships with global clients
  • Negotiate contracts and agreements with clients
  • Identify new business opportunities and drive growth
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Job Brief

We are seeking an experienced Senior Global Account Manager to join our internationally focused team. You will be responsible for managing a portfolio of key clients while ensuring that their strategic needs are met comprehensively.

In this position, your ability to foster relationships across various regions and cultures will be essential. You will also work closely with internal departments to coordinate resources and deliver exceptional service to clients.

Your expertise will guide our clients through their journey with our company, identifying opportunities for growth and upsell. Strong analytical skills will help you assess performance metrics and enhance our approach towards account management.

If you are capable of navigating the intricacies of global markets while developing strong partnerships, we want to hear from you.

Responsibilities

  • Develop and maintain relationships with global clients
  • Negotiate contracts and agreements with clients
  • Identify new business opportunities and drive growth
  • Collaborate with internal teams to ensure client satisfaction
  • Monitor market trends and competitor activities
  • Prepare and present sales reports and forecasts
  • Provide feedback to management on customer needs and market trends
  • Attend industry events and conferences
  • Manage a team of account managers
  • Ensure compliance with company policies and procedures

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Requirement

  • Minimum of 5 years experience in global account management
  • Proven track record of exceeding sales targets
  • Excellent communication and negotiation skills
  • Ability to travel internationally
  • Strong analytical and problem-solving skills
  • Bachelor's degree in Business Administration or related field
  • Fluency in English and another language is a plus
  • Experience working with CRM software
  • Ability to work independently and as part of a team
  • Strong leadership and decision-making skills

Skills

  • Strategic planning
  • Client relationship management
  • Sales forecasting
  • Market analysis
  • Contract negotiation
  • Team leadership
  • CRM software proficiency
  • Effective communication
  • Problem-solving
  • Decision-making

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