Job Description /Sales/Senior Global Account Manager

Senior Global Account Manager Job Description

The Senior Global Account Manager is responsible for managing strategic global accounts to ensure high levels of client satisfaction and retention. This role requires a proactive approach to account management and a strong understanding of diverse international markets. The ideal candidate will demonstrate exceptional relationship-building skills.

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Utilize this Senior Global Account Manager job description template to seek out qualified candidates. Customize the requirements to match your organizational structure and account management strategy. This role is crucial for maintaining strong relationships with key global clients.

Senior Global Account Manager Responsibilities Include:

  • Develop and maintain relationships with key accounts
  • Create and implement account plans to achieve sales targets
  • Collaborate with internal teams to ensure customer satisfaction
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Job Brief

We are seeking an experienced Senior Global Account Manager to join our internationally focused team. You will be responsible for managing a portfolio of key clients while ensuring that their strategic needs are met comprehensively.

In this position, your ability to foster relationships across various regions and cultures will be essential. You will also work closely with internal departments to coordinate resources and deliver exceptional service to clients.

Your expertise will guide our clients through their journey with our company, identifying opportunities for growth and upsell. Strong analytical skills will help you assess performance metrics and enhance our approach towards account management.

If you are capable of navigating the intricacies of global markets while developing strong partnerships, we want to hear from you.

Responsibilities

  • Develop and maintain relationships with key accounts
  • Create and implement account plans to achieve sales targets
  • Collaborate with internal teams to ensure customer satisfaction
  • Identify new business opportunities within existing accounts
  • Negotiate contracts and pricing agreements
  • Provide regular updates and reports to management
  • Attend industry events and conferences
  • Stay up-to-date on industry trends and competitors
  • Manage and resolve customer issues in a timely manner
  • Conduct regular business reviews with clients

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Minimum of 5 years experience in account management
  • Proven track record of exceeding sales targets
  • Excellent communication and negotiation skills
  • Strong analytical and problem-solving abilities
  • Ability to travel internationally as needed
  • Experience working with cross-functional teams
  • Fluency in English and another language
  • Knowledge of CRM software
  • Ability to build long-term relationships with clients

Skills

  • Sales and negotiation
  • Customer relationship management
  • Strategic planning
  • Market analysis
  • Presentation skills
  • Problem-solving
  • Team leadership
  • Project management
  • Time management
  • Adaptability

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