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Senior Global Account Manager Job Description
The Senior Global Account Manager is responsible for managing strategic global accounts to ensure high levels of client satisfaction and retention. This role requires a proactive approach to account management and a strong understanding of diverse international markets. The ideal candidate will demonstrate exceptional relationship-building skills.
Utilize this Senior Global Account Manager job description template to seek out qualified candidates. Customize the requirements to match your organizational structure and account management strategy. This role is crucial for maintaining strong relationships with key global clients.
Senior Global Account Manager Responsibilities Include:
- Develop and maintain relationships with global clients
- Identify new business opportunities and drive sales growth
- Negotiate contracts and pricing agreements
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Job Brief
We are seeking an experienced Senior Global Account Manager to join our internationally focused team. You will be responsible for managing a portfolio of key clients while ensuring that their strategic needs are met comprehensively.
In this position, your ability to foster relationships across various regions and cultures will be essential. You will also work closely with internal departments to coordinate resources and deliver exceptional service to clients.
Your expertise will guide our clients through their journey with our company, identifying opportunities for growth and upsell. Strong analytical skills will help you assess performance metrics and enhance our approach towards account management.
If you are capable of navigating the intricacies of global markets while developing strong partnerships, we want to hear from you.
Responsibilities
- Develop and maintain relationships with global clients
- Identify new business opportunities and drive sales growth
- Negotiate contracts and pricing agreements
- Collaborate with internal teams to ensure client satisfaction
- Provide regular updates and reports to senior management
- Attend industry events and conferences to network and promote the company
- Manage a team of account managers to achieve team goals
- Stay up-to-date on industry trends and competitor activities
- Conduct market research to identify potential growth areas
- Drive continuous improvement and innovation in account management processes
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum of 5 years of experience in global account management
- Proven track record of exceeding sales targets
- Excellent communication and negotiation skills
- Strong analytical and problem-solving abilities
- Ability to travel internationally as needed
- Proficiency in CRM software and Microsoft Office suite
- Fluency in English and at least one other language
- Experience working with cross-functional teams
- Strong leadership and team management skills
Skills
- Strategic planning
- Customer relationship management
- Sales forecasting
- Contract negotiation
- Team leadership
- Market analysis
- Presentation skills
- Problem-solving
- Time management
- Adaptability