Job Description /Sales/Senior Global Account Manager

Senior Global Account Manager Job Description

The Senior Global Account Manager is responsible for managing strategic global accounts to ensure high levels of client satisfaction and retention. This role requires a proactive approach to account management and a strong understanding of diverse international markets. The ideal candidate will demonstrate exceptional relationship-building skills.

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Utilize this Senior Global Account Manager job description template to seek out qualified candidates. Customize the requirements to match your organizational structure and account management strategy. This role is crucial for maintaining strong relationships with key global clients.

Senior Global Account Manager Responsibilities Include:

  • Develop and maintain relationships with key accounts
  • Identify new business opportunities and drive revenue growth
  • Negotiate contracts and agreements with clients
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Job Brief

We are seeking an experienced Senior Global Account Manager to join our internationally focused team. You will be responsible for managing a portfolio of key clients while ensuring that their strategic needs are met comprehensively.

In this position, your ability to foster relationships across various regions and cultures will be essential. You will also work closely with internal departments to coordinate resources and deliver exceptional service to clients.

Your expertise will guide our clients through their journey with our company, identifying opportunities for growth and upsell. Strong analytical skills will help you assess performance metrics and enhance our approach towards account management.

If you are capable of navigating the intricacies of global markets while developing strong partnerships, we want to hear from you.

Responsibilities

  • Develop and maintain relationships with key accounts
  • Identify new business opportunities and drive revenue growth
  • Negotiate contracts and agreements with clients
  • Collaborate with internal teams to meet client needs
  • Ensure customer satisfaction and retention
  • Monitor market trends and competitor activities
  • Prepare and deliver sales presentations
  • Track and report on key account metrics
  • Manage account budgets and forecasts
  • Stay up-to-date on industry best practices

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Minimum of 5 years of experience in global account management
  • Proven track record of exceeding sales targets
  • Strong negotiation and communication skills
  • Ability to travel internationally
  • Experience in building and maintaining client relationships
  • Proficiency in CRM software
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Fluency in English and one other language

Skills

  • Account management
  • Sales
  • Negotiation
  • Relationship building
  • CRM software
  • Market analysis
  • Presentation skills
  • Budget management
  • Problem-solving
  • Multilingual

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