4 Essential Writing Skills Every HR Should Master

Known for being one of the most important departments in any organisation, the HR department is responsible for hiring talents, answering queries and solving problems that come up in the workplace. They talk to employees about various topics ranging from inter-working relationships to questions on pay and pensions.

In this article, we will find out four crucial skills that HR staff should master. These skills will help you to maximise the hours in your workday, increasing your workloads and will consequently result in a smaller to-do list. These tips will also help you to write more effectively, minimising the risk of misunderstanding and miscommunication.

1. Precise communication

Remember, always write as neutral and as clearly as possible. As an HR staff, you are responsible for writing job descriptions, emails, internal letters, company newsletters and many other forms of HR communication.

You need to assess your sentence structure and the format of your written text to make sure that it's easy to read and the language can be understood by everyone who will read the document. This will assist you in delivering the message in a comprehensive way that reduces errors.

2. Maintain confidentiality

As an HR staff, you are given access to your company's most confidential documents. It is of utmost importance that the documents stay confidential. Always make sure you lock the office computer or laptop when you're away from it. When you're sending private emails, hide the email addresses from other recipients and make sure the information is being sent to the right parties.

It is a good idea to always double-check which email addresses you are sending your emails out to, specifically when the email contains private information such as complaints against other employees or bank details.

A little planning goes a long way.

3. Stay Organised

Every HR staff knows how important it is to have an organised office. But it is not easy to stay organised. For instance, you have recently put up a new job advertisement at MauKerja. Once the applications start pouring in and you have to start checking the resumes, it is easy to forget about other duties until the final hour.

The best way to solve this problem is to write a timetable at the beginning of each day. Your responsibilities can change to day-to-day or even hour-by-hour. When you list out your most crucial tasks for the day, you can easily make sure that you're staying on top of things without forgetting any important duty.

4. Details are of the essence

In your written communications, do your best to include as much detail as possible. As you know, when dealing with employees, they are always in need of information.

When you're writing, imagine that you are the reader, then ask yourself the questions that they will probably be asking you. This will help everyone to stay informed and on the same page.

You will also save yourself a lot of hours, now that you no longer need to spend hours to answer the same questions from 100+ colleagues.

Every day, set aside a couple of hours for emails, a couple of hours for office tasks and a couple of hours for your other duties. By following a schedule, you can make sure that everything at your desk will run smoothly

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Source: HR Technologist