Writing a good job description is an important part of hiring the right employees. Before publishing a job vacancy, employers need to explain what the position involves, the responsibilities employees will handle and the qualifications required.

However, preparing job descriptions for multiple vacancies can take time, especially for small and medium-sized businesses (SMEs) and HR teams managing several recruitment activities.

To make hiring easier, we have prepared 40 free job description templates for Malaysian employers, covering common positions in administration, human resources, sales, marketing, finance, customer service, IT, retail, food and beverage (F&B), logistics, manufacturing and facilities management.

Each job description template includes:

• Job Summary: A short introduction explaining the position.

• Key Responsibilities: Main duties and daily tasks.

• Requirements: Relevant qualifications, experience and skills.

• Estimated Salary Range: An indicative monthly salary range for recruitment planning.

• Bahasa Malaysia Version: A translated version suitable for local recruitment.

Employers can copy these examples and customise them according to their company's operations, hiring requirements and employment policies.

Whether we are hiring an Administrative Assistant, HR Executive, Sales Executive, Production Operator or Lorry Driver, this guide provides a practical starting point for preparing a job advertisement.

Free Download: 40 Job Description Templates (Word)

Get all 40 editable job description templates in one document, with English and Bahasa Malaysia versions, key responsibilities, requirements and indicative salary ranges.

Download the Free 40 Job Description Templates (DOCX).

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Job Description Templates by Department

Use the following list to find the job description that matches the vacancy.

What Is a Job Description?

A job description is a document that explains the purpose, responsibilities and requirements of a particular position within a company.

It helps employers communicate what a role involves and what they expect from a successful candidate.

For Malaysian employers, job descriptions are commonly used to:

• Prepare job advertisements.

• Explain employee responsibilities and duties.

• Support recruitment and candidate screening.

• Set employee performance expectations.

• Help new employees understand their roles.

• Support workforce planning and performance reviews.

A clear job description also helps candidates decide whether a vacancy matches their experience, qualifications and career goals.

What Should a Job Description Include?

A professional job description should provide enough information for candidates to understand the position before applying.

Here are the essential sections to include:

Employers can also include benefits, allowances, shift requirements, travel expectations and other relevant employment conditions.

40 Free Job Description Templates by Role

The following examples are designed for Malaysian employers. Each template includes an English version and a Bahasa Malaysia version.

1. Administration Job Description Templates

Template 01: Administrative Assistant

Estimated Monthly Salary: RM1,800–RM3,000

English Version

Job Summary

An Administrative Assistant provides general office support and helps ensure daily administrative activities run smoothly.

Key Responsibilities

• Handle filing, documentation and data entry.

• Answer phone calls, emails and general enquiries.

• Prepare letters, reports and office documents.

• Arrange meetings and maintain office calendars.

• Monitor office supplies and inventory.

• Assist other departments with administrative tasks.

Requirements

• SPM, Diploma or equivalent qualification.

• Basic knowledge of Microsoft Office.

• Good communication and organisational skills.

• Ability to manage multiple tasks.

Bahasa Malaysia Version

Jawatan: Pembantu Pentadbiran

Ringkasan Jawatan

Pembantu Pentadbiran bertanggungjawab menguruskan urusan harian pejabat dan memberikan sokongan pentadbiran bagi memastikan operasi syarikat berjalan dengan lancar.

Tanggungjawab Utama

• Menguruskan fail, dokumen dan kemasukan data.

• Menjawab panggilan telefon, e-mel dan pertanyaan umum.

• Menyediakan surat, laporan dan dokumen pejabat.

• Mengatur mesyuarat serta mengemas kini jadual pejabat.

• Memantau bekalan dan keperluan pejabat.

• Membantu jabatan lain dalam urusan pentadbiran.

Kelayakan dan Kemahiran

• Minimum SPM, Diploma atau kelayakan setaraf.

• Mempunyai pengetahuan asas Microsoft Office.

• Mempunyai kemahiran komunikasi dan pengurusan yang baik.

• Berkebolehan menguruskan beberapa tugasan pada satu masa.

Template 02: Admin Executive

Estimated Monthly Salary: RM2,000–RM4,500

English Version

Job Summary

An Admin Executive manages administrative operations, company records and office coordination to support business activities.

Key Responsibilities

• Coordinate daily administrative operations.

• Maintain company records and documentation.

• Prepare reports, correspondence and presentations.

• Coordinate with suppliers and service providers.

• Monitor office expenses and supplies.

• Support management with administrative projects.

Requirements

• Diploma or Degree in Business Administration or a related field.

• Previous office administration experience is an advantage.

• Good organisational and communication skills.

• Proficiency in Microsoft Office.

Bahasa Malaysia Version

Jawatan: Eksekutif Pentadbiran

Ringkasan Jawatan

Eksekutif Pentadbiran bertanggungjawab menyelaras urusan pentadbiran, mengurus rekod syarikat dan memastikan operasi pejabat berjalan dengan teratur.

Tanggungjawab Utama

• Menyelaras urusan pentadbiran harian.

• Mengurus rekod dan dokumentasi syarikat.

• Menyediakan laporan, surat-menyurat dan pembentangan.

• Berurusan dengan pembekal serta penyedia perkhidmatan.

• Memantau perbelanjaan dan bekalan pejabat.

• Membantu pihak pengurusan dalam projek pentadbiran.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Pentadbiran Perniagaan atau bidang berkaitan.

• Pengalaman dalam pentadbiran pejabat merupakan satu kelebihan.

• Mempunyai kemahiran komunikasi dan pengurusan yang baik.

• Mahir menggunakan Microsoft Office.

Template 03: Receptionist

Estimated Monthly Salary: RM1,800–RM3,500

English Version

Job Summary

A Receptionist welcomes visitors, handles incoming calls and provides front-desk support.

Key Responsibilities

• Welcome visitors and direct them to relevant departments.

• Answer and transfer incoming phone calls.

• Manage visitor registration and appointments.

• Receive and distribute mail and deliveries.

• Maintain a clean and organised reception area.

• Assist with general administrative duties.

Requirements

• SPM or equivalent qualification.

• Good communication and interpersonal skills.

• Professional and friendly manner.

• Basic computer skills.

Bahasa Malaysia Version

Jawatan: Penyambut Tetamu

Ringkasan Jawatan

Penyambut Tetamu bertanggungjawab menyambut pelawat, mengendalikan panggilan telefon dan menguruskan urusan di kaunter hadapan syarikat.

Tanggungjawab Utama

• Menyambut pelawat dan mengarahkan mereka ke jabatan yang berkaitan.

• Menjawab dan menyambungkan panggilan telefon.

• Mengurus pendaftaran pelawat dan janji temu.

• Menerima serta mengagihkan surat dan barangan yang dihantar.

• Memastikan kawasan kaunter hadapan sentiasa bersih dan kemas.

• Membantu menjalankan tugasan pentadbiran umum.

Kelayakan dan Kemahiran

• Minimum SPM atau kelayakan setaraf.

• Mempunyai kemahiran komunikasi dan interpersonal yang baik.

• Berpenampilan profesional dan mesra.

• Mempunyai kemahiran asas komputer.

Template 04: Personal Assistant

Estimated Monthly Salary: RM2,500–RM6,500

English Version

Job Summary

A Personal Assistant provides administrative and scheduling support to senior management or company executives.

Key Responsibilities

• Manage the executive's calendar and appointments.

• Arrange business meetings and travel schedules.

• Prepare meeting documents and presentations.

• Handle correspondence and confidential information.

• Coordinate with internal departments and external parties.

• Follow up on assigned tasks and deadlines.

Requirements

• Diploma or Degree in Business Administration or a related field.

• Previous administrative or secretarial experience.

• Excellent time management and communication skills.

• Ability to handle confidential information.

Bahasa Malaysia Version

Jawatan: Pembantu Peribadi

Ringkasan Jawatan

Pembantu Peribadi bertanggungjawab memberikan sokongan pentadbiran kepada pihak pengurusan atau eksekutif syarikat, termasuk mengurus jadual, mesyuarat dan urusan kerja harian.

Tanggungjawab Utama

• Mengurus kalendar dan janji temu pihak pengurusan.

• Mengatur jadual mesyuarat serta perjalanan kerja.

• Menyediakan dokumen dan bahan pembentangan untuk mesyuarat.

• Mengendalikan surat-menyurat serta maklumat sulit.

• Berurusan dengan jabatan dalaman dan pihak luar.

• Membuat susulan terhadap tugasan serta tarikh akhir yang ditetapkan.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Pentadbiran Perniagaan atau bidang berkaitan.

• Mempunyai pengalaman dalam bidang pentadbiran atau kesetiausahaan.

• Mempunyai kemahiran pengurusan masa dan komunikasi yang sangat baik.

• Berkebolehan mengendalikan maklumat sulit.

2. Human Resources Job Description Templates

Template 05: HR Executive

Estimated Monthly Salary: RM2,500–RM5,500

English Version

Job Summary

An HR Executive supports human resource operations, including recruitment, employee administration, payroll coordination and employee relations.

Key Responsibilities

• Coordinate recruitment and interview arrangements.

• Maintain employee records and HR documentation.

• Assist with employee onboarding and offboarding.

• Support payroll and statutory contribution administration.

• Monitor employee attendance and leave records.

• Assist with employee engagement and HR activities.

Requirements

• Diploma or Degree in Human Resource Management or a related field.

• Knowledge of Malaysian employment practices.

• Good communication and organisational skills.

• Familiarity with HR software is an advantage.

Bahasa Malaysia Version

Jawatan: Eksekutif Sumber Manusia (HR Executive)

Ringkasan Jawatan

Eksekutif Sumber Manusia bertanggungjawab menyokong operasi sumber manusia syarikat, termasuk pengambilan pekerja, pengurusan rekod kakitangan, urusan gaji dan hubungan pekerja.

Tanggungjawab Utama

• Menyelaras proses pengambilan pekerja dan sesi temu duga.

• Mengurus rekod serta dokumentasi pekerja.

• Membantu proses kemasukan dan pemberhentian pekerja.

• Menyokong urusan penggajian dan caruman berkanun.

• Memantau rekod kehadiran dan cuti pekerja.

• Membantu merancang aktiviti penglibatan pekerja dan program HR.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Pengurusan Sumber Manusia atau bidang berkaitan.

• Mempunyai pengetahuan tentang amalan pekerjaan di Malaysia.

• Mempunyai kemahiran komunikasi dan pengurusan yang baik.

• Pengalaman menggunakan perisian HR merupakan satu kelebihan.

Template 06: HR Manager

Estimated Monthly Salary: RM5,500–RM12,000

English Version

Job Summary

An HR Manager oversees the company's human resource functions and develops HR strategies to support business objectives.

Key Responsibilities

• Develop and implement HR policies and procedures.

• Oversee recruitment, training and employee development.

• Manage employee relations and workplace matters.

• Monitor payroll, compensation and benefits.

• Ensure HR practices comply with applicable employment laws.

• Advise management on workforce planning and HR matters.

Requirements

• Degree in Human Resource Management or a related field.

• Several years of HR management experience.

• Strong leadership and problem-solving skills.

• Good understanding of Malaysian employment legislation.

Bahasa Malaysia Version

Jawatan: Pengurus Sumber Manusia

Ringkasan Jawatan

Pengurus Sumber Manusia bertanggungjawab menyelia keseluruhan fungsi sumber manusia syarikat serta merancang strategi HR yang menyokong matlamat perniagaan.

Tanggungjawab Utama

• Membangunkan dan melaksanakan dasar serta prosedur HR.

• Menyelia proses pengambilan, latihan dan pembangunan pekerja.

• Mengurus hubungan pekerja dan isu berkaitan tempat kerja.

• Memantau penggajian, pampasan dan faedah pekerja.

• Memastikan amalan HR mematuhi undang-undang pekerjaan yang berkuat kuasa.

• Memberikan nasihat kepada pihak pengurusan tentang perancangan tenaga kerja dan hal ehwal HR.

Kelayakan dan Kemahiran

• Ijazah dalam Pengurusan Sumber Manusia atau bidang berkaitan.

• Mempunyai pengalaman beberapa tahun dalam pengurusan HR.

• Mempunyai kemahiran kepimpinan dan penyelesaian masalah yang baik.

• Memahami undang-undang pekerjaan di Malaysia.

Template 07: Recruitment Executive

Estimated Monthly Salary: RM2,500–RM5,500

English Version

Job Summary

A Recruitment Executive manages hiring activities and helps the company identify and recruit suitable candidates.

Key Responsibilities

• Prepare and publish job advertisements.

• Source candidates through job portals and other channels.

• Screen resumes and shortlist applicants.

• Coordinate interviews with hiring managers.

• Communicate with candidates throughout the hiring process.

• Maintain recruitment records and hiring reports.

Requirements

• Diploma or Degree in Human Resources or a related field.

• Understanding of recruitment processes.

• Strong communication and interviewing skills.

• Ability to manage multiple vacancies.

Bahasa Malaysia Version

Jawatan: Eksekutif Pengambilan Pekerja

Ringkasan Jawatan

Eksekutif Pengambilan Pekerja bertanggungjawab mengurus proses pengambilan kakitangan dan mengenal pasti calon yang sesuai dengan keperluan syarikat.

Tanggungjawab Utama

• Menyediakan dan menyiarkan iklan jawatan kosong.

• Mencari calon melalui portal pekerjaan dan saluran lain.

• Menyaring resume dan menyenarai pendek calon yang sesuai.

• Menyelaras sesi temu duga bersama pengurus pengambilan.

• Berkomunikasi dengan calon sepanjang proses pengambilan.

• Mengemas kini rekod pengambilan pekerja dan menyediakan laporan berkaitan.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Sumber Manusia atau bidang berkaitan.

• Memahami proses pengambilan pekerja.

• Mempunyai kemahiran komunikasi dan temu duga yang baik.

• Berkebolehan mengurus beberapa kekosongan jawatan pada satu masa.

Template 08: Payroll Executive

Estimated Monthly Salary: RM2,500–RM5,500

English Version

Job Summary

A Payroll Executive manages employee payroll processing and supports the administration of salaries, deductions and statutory contributions.

Key Responsibilities

• Process monthly employee payroll.

• Calculate overtime, allowances and deductions.

• Prepare payslips and payroll reports.

• Coordinate EPF, SOCSO, EIS and PCB administration.

• Maintain accurate payroll and employee records.

• Assist with payroll queries and reconciliation.

Requirements

• Diploma or Degree in Accounting, Finance or Human Resources.

• Understanding of Malaysian payroll practices.

• Familiarity with payroll software and spreadsheets.

• Strong numerical skills and attention to detail.

Bahasa Malaysia Version

Jawatan: Eksekutif Penggajian

Ringkasan Jawatan

Eksekutif Penggajian bertanggungjawab mengurus proses pembayaran gaji pekerja, termasuk pengiraan gaji, kerja lebih masa, elaun, potongan dan caruman berkanun.

Tanggungjawab Utama

• Memproses pembayaran gaji bulanan pekerja.

• Mengira bayaran kerja lebih masa, elaun dan potongan gaji.

• Menyediakan slip gaji serta laporan penggajian.

• Menyelaras urusan KWSP, PERKESO, SIP dan PCB.

• Memastikan rekod gaji serta maklumat pekerja sentiasa tepat dan terkini.

• Membantu menjawab pertanyaan berkaitan gaji dan membuat penyelarasan rekod penggajian.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Perakaunan, Kewangan atau Sumber Manusia.

• Memahami proses penggajian di Malaysia.

• Biasa menggunakan perisian penggajian dan hamparan elektronik.

• Mempunyai kemahiran pengiraan yang baik serta teliti terhadap setiap perincian.

3. Sales Job Description Templates

Template 09: Sales Executive

Estimated Monthly Salary: RM2,500–RM6,000

English Version

Job Summary

A Sales Executive promotes products or services, generates sales opportunities and builds relationships with customers.

Key Responsibilities

• Identify and approach potential customers.

• Promote company products and services.

• Prepare quotations and sales proposals.

• Follow up on leads and customer enquiries.

• Negotiate sales agreements and close deals.

• Achieve monthly and quarterly sales targets.

Requirements

• Diploma or Degree in Business, Marketing or a related field.

• Good negotiation and communication skills.

• Customer-focused attitude.

• Ability to work towards sales targets.

Bahasa Malaysia Version

Jawatan: Eksekutif Jualan

Ringkasan Jawatan

Eksekutif Jualan bertanggungjawab mempromosikan produk atau perkhidmatan syarikat, mendapatkan pelanggan baharu dan mencapai sasaran jualan yang ditetapkan.

Tanggungjawab Utama

• Mengenal pasti dan menghubungi bakal pelanggan.

• Mempromosikan produk serta perkhidmatan syarikat.

• Menyediakan sebut harga dan cadangan jualan.

• Membuat susulan terhadap prospek dan pertanyaan pelanggan.

• Merundingkan tawaran jualan serta memuktamadkan urus niaga.

• Mencapai sasaran jualan bulanan dan suku tahunan.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Perniagaan, Pemasaran atau bidang berkaitan.

• Mempunyai kemahiran rundingan dan komunikasi yang baik.

• Mengutamakan keperluan pelanggan.

• Berkebolehan bekerja untuk mencapai sasaran jualan.

Template 10: Business Development Executive

Estimated Monthly Salary: RM2,500–RM6,500

English Version

Job Summary

A Business Development Executive identifies new business opportunities and builds partnerships to support company growth.

Key Responsibilities

• Research potential markets and business opportunities.

• Identify and approach prospective clients.

• Develop relationships with business partners.

• Prepare business proposals and presentations.

• Negotiate partnership agreements.

• Monitor market trends and competitor activities.

Requirements

• Diploma or Degree in Business, Marketing or a related field.

• Strong networking and negotiation skills.

• Good presentation and communication abilities.

• Commercial awareness and problem-solving skills.

Bahasa Malaysia Version

Jawatan: Eksekutif Pembangunan Perniagaan

Ringkasan Jawatan

Eksekutif Pembangunan Perniagaan bertanggungjawab mengenal pasti peluang perniagaan baharu dan membina kerjasama strategik bagi menyokong pertumbuhan syarikat.

Tanggungjawab Utama

• Menjalankan kajian pasaran dan mengenal pasti peluang perniagaan.

• Mengenal pasti serta menghubungi bakal pelanggan.

• Membina hubungan dengan rakan niaga.

• Menyediakan cadangan dan pembentangan perniagaan.

• Merundingkan perjanjian kerjasama.

• Memantau trend pasaran dan aktiviti pesaing.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Perniagaan, Pemasaran atau bidang berkaitan.

• Mempunyai kemahiran membina rangkaian profesional dan rundingan yang baik.

• Mempunyai kemahiran pembentangan dan komunikasi yang baik.

• Mempunyai pengetahuan tentang perkembangan perniagaan serta kemahiran menyelesaikan masalah.

Template 11: Account Manager

Estimated Monthly Salary: RM3,000–RM8,000

English Version

Job Summary

An Account Manager manages customer relationships, maintains existing accounts and identifies opportunities to grow business with clients.

Key Responsibilities

• Maintain relationships with existing customers.

• Understand client requirements and business needs.

• Coordinate with internal teams to deliver services.

• Handle customer issues and follow up on solutions.

• Identify opportunities for account growth.

• Prepare account performance reports.

Requirements

• Diploma or Degree in Business, Marketing or a related field.

• Experience in account management or customer relations.

• Strong communication and relationship-building skills.

• Good problem-solving abilities.

Bahasa Malaysia Version

Jawatan: Pengurus Akaun Pelanggan

Ringkasan Jawatan

Pengurus Akaun Pelanggan bertanggungjawab mengurus hubungan dengan pelanggan, mengekalkan akaun sedia ada dan mengenal pasti peluang untuk mengembangkan perniagaan bersama pelanggan.

Tanggungjawab Utama

• Mengekalkan hubungan baik dengan pelanggan sedia ada.

• Memahami keperluan dan kehendak perniagaan pelanggan.

• Menyelaras kerja dengan pasukan dalaman bagi memastikan perkhidmatan diberikan dengan baik.

• Mengendalikan isu serta aduan pelanggan dan membuat susulan terhadap penyelesaiannya.

• Mengenal pasti peluang untuk mengembangkan akaun pelanggan.

• Menyediakan laporan prestasi akaun pelanggan.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Perniagaan, Pemasaran atau bidang berkaitan.

• Mempunyai pengalaman dalam pengurusan akaun atau hubungan pelanggan.

• Mempunyai kemahiran komunikasi dan membina hubungan yang baik.

• Mempunyai kemahiran menyelesaikan masalah.

4. Marketing Job Description Templates

Template 12: Marketing Executive

Estimated Monthly Salary: RM2,500–RM6,000

English Version

Job Summary

A Marketing Executive plans and executes marketing activities to increase brand awareness, attract customers and support business growth.

Key Responsibilities

• Plan and execute marketing campaigns.

• Conduct market and competitor research.

• Coordinate promotional activities and events.

• Prepare marketing materials and content.

• Monitor campaign performance.

• Work with internal teams and external agencies.

Requirements

• Diploma or Degree in Marketing, Business or a related field.

• Knowledge of marketing strategies and channels.

• Good communication and project coordination skills.

• Creative thinking and analytical abilities.

Bahasa Malaysia Version

Jawatan: Eksekutif Pemasaran

Ringkasan Jawatan

Eksekutif Pemasaran bertanggungjawab merancang dan melaksanakan aktiviti pemasaran bagi meningkatkan kesedaran jenama, menarik pelanggan serta menyokong pertumbuhan perniagaan.

Tanggungjawab Utama

• Merancang dan melaksanakan kempen pemasaran.

• Menjalankan kajian pasaran dan analisis pesaing.

• Menyelaras aktiviti promosi dan acara.

• Menyediakan bahan serta kandungan pemasaran.

• Memantau prestasi kempen pemasaran.

• Bekerjasama dengan pasukan dalaman dan agensi luar.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Pemasaran, Perniagaan atau bidang berkaitan.

• Memahami strategi dan saluran pemasaran.

• Mempunyai kemahiran komunikasi dan penyelarasan projek yang baik.

• Mempunyai pemikiran kreatif serta kemahiran analisis.

Template 13: Digital Marketing Executive

Estimated Monthly Salary: RM2,800–RM6,500

English Version

Job Summary

A Digital Marketing Executive manages online marketing campaigns and digital channels to increase website traffic, engagement and conversions.

Key Responsibilities

• Manage digital marketing campaigns.

• Monitor paid advertising performance.

• Manage social media platforms and content schedules.

• Support SEO and website optimisation activities.

• Analyse website traffic and campaign data.

• Prepare digital marketing performance reports.

Requirements

• Diploma or Degree in Marketing, Communications or a related field.

• Knowledge of SEO, SEM and social media marketing.

• Familiarity with website analytics and advertising platforms.

• Strong analytical and creative skills.

Bahasa Malaysia Version

Jawatan: Eksekutif Pemasaran Digital

Ringkasan Jawatan

Eksekutif Pemasaran Digital bertanggungjawab mengurus kempen pemasaran dalam talian dan saluran digital bagi meningkatkan jumlah kunjungan ke laman web, interaksi pengguna serta kadar penukaran.

Tanggungjawab Utama

• Mengurus kempen pemasaran digital.

• Memantau prestasi iklan berbayar.

• Mengurus platform media sosial dan jadual penerbitan kandungan.

• Membantu aktiviti SEO dan pengoptimuman laman web.

• Menganalisis trafik laman web dan data prestasi kempen.

• Menyediakan laporan prestasi pemasaran digital.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Pemasaran, Komunikasi atau bidang berkaitan.

• Memahami SEO, SEM dan pemasaran media sosial.

• Biasa menggunakan alat analitik laman web dan platform pengiklanan.

• Mempunyai kemahiran analisis dan kreativiti yang baik.

Template 14: Graphic Designer

Estimated Monthly Salary: RM2,200–RM5,500

English Version

Job Summary

A Graphic Designer creates visual materials for marketing campaigns, branding and business communication.

Key Responsibilities

• Design marketing materials and promotional content.

• Create social media graphics and digital assets.

• Develop visual concepts based on project briefs.

• Maintain brand consistency across designs.

• Prepare artwork for printing and digital publishing.

• Collaborate with marketing and creative teams.

Requirements

• Diploma or Degree in Graphic Design or a related field.

• Proficiency in Adobe Illustrator and Photoshop.

• Creative thinking and attention to detail.

• Portfolio demonstrating design skills.

Bahasa Malaysia Version

Jawatan: Pereka Grafik

Ringkasan Jawatan

Pereka Grafik bertanggungjawab menghasilkan bahan visual untuk kempen pemasaran, penjenamaan dan komunikasi syarikat.

Tanggungjawab Utama

• Mereka bentuk bahan pemasaran dan promosi.

• Menghasilkan grafik untuk media sosial dan platform digital.

• Membangunkan konsep visual berdasarkan arahan projek.

• Memastikan setiap reka bentuk konsisten dengan identiti jenama.

• Menyediakan bahan reka bentuk untuk cetakan dan penerbitan digital.

• Bekerjasama dengan pasukan pemasaran dan kreatif.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Reka Bentuk Grafik atau bidang berkaitan.

• Mahir menggunakan Adobe Illustrator dan Photoshop.

• Mempunyai kreativiti dan perhatian terhadap perincian.

• Mempunyai portfolio yang menunjukkan hasil kerja reka bentuk.

Template 15: Social Media Executive

Estimated Monthly Salary: RM2,500–RM5,500

English Version

Job Summary

A Social Media Executive manages the company's social media presence and creates content to engage target audiences.

Key Responsibilities

• Manage company social media accounts.

• Plan and schedule social media content.

• Create captions, graphics and short-form content.

• Respond to comments and messages.

• Monitor engagement and account performance.

• Track social media trends and competitor activities.

Requirements

• Diploma or Degree in Marketing, Communications or a related field.

• Knowledge of major social media platforms.

• Good copywriting and content creation skills.

• Familiarity with social media analytics.

Bahasa Malaysia Version

Jawatan: Eksekutif Media Sosial

Ringkasan Jawatan

Eksekutif Media Sosial bertanggungjawab mengurus akaun media sosial syarikat dan menghasilkan kandungan yang menarik untuk berinteraksi dengan kumpulan sasaran.

Tanggungjawab Utama

• Mengurus akaun media sosial syarikat.

• Merancang dan menjadualkan penerbitan kandungan.

• Menulis kapsyen serta menghasilkan bahan kreatif.

• Membalas komen dan mesej pengguna.

• Memantau prestasi akaun serta tahap penglibatan pengguna.

• Mengikuti trend media sosial dan aktiviti pesaing.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Pemasaran, Komunikasi atau bidang berkaitan.

• Memahami penggunaan platform media sosial utama.

• Mempunyai kemahiran penulisan dan penghasilan kandungan yang baik.

• Biasa menggunakan alat analitik media sosial.

Template 16: Content Creator

Estimated Monthly Salary: RM2,200–RM5,500

English Version

Job Summary

A Content Creator develops engaging digital content to communicate the company's messages, promote its products and connect with target audiences.

Key Responsibilities

• Plan and create content for websites and social media.

• Write captions, articles, scripts and promotional copy.

• Produce photos, videos and other digital content.

• Research topics and identify content trends.

• Collaborate with marketing and design teams.

• Monitor content performance and engagement.

Requirements

• Diploma or Degree in Marketing, Communications, Media or a related field.

• Strong writing and storytelling skills.

• Basic photo and video editing skills.

• Familiarity with social media platforms and content tools.

• A portfolio of previous work is an advantage.

Bahasa Malaysia Version

Jawatan: Pencipta Kandungan

Ringkasan Jawatan

Pencipta Kandungan bertanggungjawab menghasilkan kandungan digital yang menarik untuk menyampaikan mesej syarikat, mempromosikan produk dan berinteraksi dengan kumpulan sasaran.

Tanggungjawab Utama

• Merancang dan menghasilkan kandungan untuk laman web serta media sosial.

• Menulis kapsyen, artikel, skrip dan bahan promosi.

• Menghasilkan foto, video dan bahan digital yang lain.

• Mengkaji topik serta mengenal pasti trend kandungan.

• Bekerjasama dengan pasukan pemasaran dan reka bentuk.

• Memantau prestasi kandungan serta tahap penglibatan pengguna.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Pemasaran, Komunikasi, Media atau bidang berkaitan.

• Mempunyai kemahiran penulisan dan penceritaan yang baik.

• Mempunyai kemahiran asas penyuntingan foto dan video.

• Biasa menggunakan platform media sosial serta alat penghasilan kandungan.

• Portfolio hasil kerja terdahulu merupakan satu kelebihan.

5. Finance and Accounting Job Description Templates

Template 17: Account Assistant

Estimated Monthly Salary: RM1,800–RM3,500

English Version

Job Summary

An Account Assistant supports the finance department with daily accounting and bookkeeping activities.

Key Responsibilities

• Record financial transactions.

• Prepare invoices, receipts and payment vouchers.

• Assist with accounts payable and receivable.

• Maintain accounting records and documents.

• Reconcile bank statements.

• Support month-end closing activities.

Requirements

• SPM, Diploma or equivalent qualification in Accounting or Finance.

• Basic accounting knowledge.

• Familiarity with accounting software is an advantage.

• Good attention to detail.

Bahasa Malaysia Version

Jawatan: Pembantu Akaun

Ringkasan Jawatan

Pembantu Akaun bertanggungjawab membantu jabatan kewangan mengurus urusan perakaunan dan penyimpanan rekod kewangan harian.

Tanggungjawab Utama

• Merekod transaksi kewangan.

• Menyediakan invois, resit dan baucar bayaran.

• Membantu mengurus akaun belum bayar dan akaun belum terima.

• Menyimpan rekod serta dokumen perakaunan.

• Membuat penyelarasan penyata bank.

• Membantu urusan penutupan akaun pada setiap hujung bulan.

Kelayakan dan Kemahiran

• SPM, Diploma atau kelayakan setaraf dalam Perakaunan atau Kewangan.

• Mempunyai pengetahuan asas perakaunan.

• Pengalaman menggunakan perisian perakaunan merupakan satu kelebihan.

• Teliti dan mempunyai kemahiran pengurusan dokumen yang baik.

Template 18: Account Executive

Estimated Monthly Salary: RM2,500–RM5,500

English Version

Job Summary

An Account Executive handles accounting records, financial transactions and reporting to support the company's financial operations.

Key Responsibilities

• Maintain accurate accounting records.

• Prepare monthly financial reports.

• Manage accounts payable and receivable.

• Process invoices and payment transactions.

• Perform bank reconciliations.

• Assist with audits and tax documentation.

Requirements

• Diploma or Degree in Accounting or Finance.

• Knowledge of accounting principles.

• Experience with accounting software.

• Good analytical and numerical skills.

Bahasa Malaysia Version

Jawatan: Eksekutif Akaun

Ringkasan Jawatan

Eksekutif Akaun bertanggungjawab mengurus rekod perakaunan, transaksi kewangan dan penyediaan laporan bagi menyokong operasi kewangan syarikat.

Tanggungjawab Utama

• Mengurus rekod perakaunan dengan tepat.

• Menyediakan laporan kewangan bulanan.

• Mengendalikan akaun belum bayar dan akaun belum terima.

• Memproses invois dan transaksi pembayaran.

• Melaksanakan penyelarasan penyata bank.

• Membantu urusan audit dan penyediaan dokumen percukaian.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Perakaunan atau Kewangan.

• Memahami prinsip perakaunan.

• Mempunyai pengalaman menggunakan perisian perakaunan.

• Mempunyai kemahiran analisis dan pengiraan yang baik.

Template 19: Accountant

Estimated Monthly Salary: RM3,000–RM7,000

English Version

Job Summary

An Accountant oversees financial records, prepares financial statements and ensures accounting activities comply with relevant standards and requirements.

Key Responsibilities

• Prepare and review financial statements.

• Manage general ledger accounts.

• Oversee month-end and year-end closing.

• Monitor cash flow and financial performance.

• Coordinate internal and external audits.

• Ensure compliance with applicable accounting and tax requirements.

Requirements

• Degree in Accounting, Finance or a related field.

• Professional accounting qualification is an advantage.

• Knowledge of Malaysian accounting and tax requirements.

• Strong analytical and problem-solving skills.

Bahasa Malaysia Version

Jawatan: Akauntan

Ringkasan Jawatan

Akauntan bertanggungjawab mengurus rekod kewangan, menyediakan penyata kewangan dan memastikan aktiviti perakaunan mematuhi piawaian serta keperluan yang berkaitan.

Tanggungjawab Utama

• Menyediakan dan menyemak penyata kewangan.

• Mengurus akaun lejar am.

• Menyelia proses penutupan akaun bulanan dan tahunan.

• Memantau aliran tunai serta prestasi kewangan syarikat.

• Menyelaras proses audit dalaman dan luaran.

• Memastikan urusan perakaunan dan percukaian mematuhi keperluan yang berkuat kuasa.

Kelayakan dan Kemahiran

• Ijazah dalam Perakaunan, Kewangan atau bidang berkaitan.

• Kelayakan profesional dalam bidang perakaunan merupakan satu kelebihan.

• Memahami keperluan perakaunan dan percukaian di Malaysia.

• Mempunyai kemahiran analisis dan penyelesaian masalah yang baik.

Template 20: Finance Executive

Estimated Monthly Salary: RM2,800–RM6,500

English Version

Job Summary

A Finance Executive manages financial operations, budgeting, reporting and analysis to support business decisions.

Key Responsibilities

• Prepare financial reports and management accounts.

• Monitor budgets and company expenses.

• Analyse financial performance and variances.

• Assist with cash flow management.

• Coordinate payments and financial transactions.

• Support budgeting and forecasting activities.

Requirements

• Diploma or Degree in Finance, Accounting or a related field.

• Knowledge of financial reporting and budgeting.

• Strong analytical skills.

• Proficiency in Excel and financial software.

Bahasa Malaysia Version

Jawatan: Eksekutif Kewangan

Ringkasan Jawatan

Eksekutif Kewangan bertanggungjawab mengurus operasi kewangan, belanjawan, laporan dan analisis bagi membantu proses membuat keputusan perniagaan.

Tanggungjawab Utama

• Menyediakan laporan kewangan dan akaun pengurusan.

• Memantau belanjawan serta perbelanjaan syarikat.

• Menganalisis prestasi kewangan dan perbezaan antara perbelanjaan sebenar dengan belanjawan.

• Membantu pengurusan aliran tunai.

• Menyelaras pembayaran dan transaksi kewangan.

• Membantu menyediakan belanjawan serta unjuran kewangan.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Kewangan, Perakaunan atau bidang berkaitan.

• Memahami penyediaan laporan kewangan dan belanjawan.

• Mempunyai kemahiran analisis yang baik.

• Mahir menggunakan Microsoft Excel dan perisian kewangan.

6. Customer Service Job Description Templates

Template 21: Customer Service Executive

Estimated Monthly Salary: RM2,000–RM5,000

English Version

Job Summary

A Customer Service Executive assists customers by answering enquiries, resolving complaints and providing information about company products or services.

Key Responsibilities

• Respond to customer enquiries through phone, email or chat.

• Handle complaints and provide suitable solutions.

• Provide accurate product and service information.

• Record customer interactions in the system.

• Follow up on unresolved cases.

• Maintain customer satisfaction.

Requirements

• SPM, Diploma or equivalent qualification.

• Good verbal and written communication skills.

• Patient and customer-focused attitude.

• Ability to handle customer complaints professionally.

Bahasa Malaysia Version

Jawatan: Eksekutif Khidmat Pelanggan

Ringkasan Jawatan

Eksekutif Khidmat Pelanggan bertanggungjawab melayani pertanyaan pelanggan, mengendalikan aduan serta memberikan maklumat berkaitan produk dan perkhidmatan syarikat.

Tanggungjawab Utama

• Menjawab pertanyaan pelanggan melalui telefon, e-mel atau ruang sembang.

• Mengendalikan aduan dan memberikan penyelesaian yang sesuai.

• Memberikan maklumat yang tepat tentang produk dan perkhidmatan syarikat.

• Merekodkan setiap urusan dengan pelanggan dalam sistem.

• Membuat susulan terhadap aduan atau pertanyaan yang belum diselesaikan.

• Memastikan pelanggan menerima perkhidmatan yang memuaskan.

Kelayakan dan Kemahiran

• SPM, Diploma atau kelayakan setaraf.

• Mempunyai kemahiran komunikasi lisan dan bertulis yang baik.

• Sabar dan mengutamakan kepuasan pelanggan.

• Berkebolehan mengendalikan aduan pelanggan secara profesional.

Template 22: Call Centre Agent

Estimated Monthly Salary: RM1,800–RM4,000

English Version

Job Summary

A Call Centre Agent handles incoming and outgoing calls to assist customers, provide information and support business operations.

Key Responsibilities

• Answer incoming customer calls.

• Make outbound calls when required.

• Provide information about products and services.

• Record customer enquiries and feedback.

• Follow call handling procedures.

• Meet service quality and performance targets.

Requirements

• SPM or equivalent qualification.

• Clear communication and telephone etiquette.

• Basic computer skills.

• Ability to work shifts when required.

Bahasa Malaysia Version

Jawatan: Ejen Pusat Panggilan

Ringkasan Jawatan

Ejen Pusat Panggilan bertanggungjawab mengendalikan panggilan masuk dan keluar untuk membantu pelanggan serta memberikan maklumat berkaitan produk dan perkhidmatan syarikat.

Tanggungjawab Utama

• Menjawab panggilan masuk daripada pelanggan.

• Membuat panggilan keluar apabila diperlukan.

• Memberikan maklumat berkaitan produk dan perkhidmatan.

• Merekod pertanyaan serta maklum balas pelanggan.

• Mematuhi prosedur pengendalian panggilan.

• Mencapai sasaran kualiti perkhidmatan dan prestasi kerja.

Kelayakan dan Kemahiran

• Minimum SPM atau kelayakan setaraf.

• Mempunyai kemahiran komunikasi dan etika penggunaan telefon yang baik.

• Mempunyai kemahiran asas komputer.

• Bersedia bekerja mengikut syif jika diperlukan.

7. IT and Technology Job Description Templates

Template 23: IT Support Executive

Estimated Monthly Salary: RM2,000–RM5,000

English Version

Job Summary

An IT Support Executive provides technical assistance to employees and helps maintain the company's computer systems and IT equipment.

Key Responsibilities

• Provide technical support for hardware and software issues.

• Install and configure computers and applications.

• Troubleshoot network and system problems.

• Maintain IT equipment and inventory records.

• Manage user accounts and access permissions.

• Escalate complex technical issues when necessary.

Requirements

• Diploma or Degree in Information Technology or a related field.

• Basic knowledge of computer hardware and software.

• Understanding of networking and troubleshooting.

• Good communication and problem-solving skills.

Bahasa Malaysia Version

Jawatan: Eksekutif Sokongan IT

Ringkasan Jawatan

Eksekutif Sokongan IT bertanggungjawab memberikan bantuan teknikal kepada pekerja serta memastikan sistem komputer dan peralatan IT syarikat berfungsi dengan baik.

Tanggungjawab Utama

• Memberikan sokongan teknikal bagi masalah perkakasan dan perisian komputer.

• Memasang serta mengkonfigurasi komputer dan aplikasi.

• Mengenal pasti dan menyelesaikan masalah rangkaian serta sistem.

• Mengurus peralatan IT dan rekod inventori.

• Mengurus akaun pengguna serta kebenaran akses.

• Merujuk masalah teknikal yang lebih rumit kepada pihak berkaitan apabila perlu.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Teknologi Maklumat atau bidang berkaitan.

• Mempunyai pengetahuan asas tentang perkakasan dan perisian komputer.

• Memahami rangkaian komputer dan penyelesaian masalah teknikal.

• Mempunyai kemahiran komunikasi dan penyelesaian masalah yang baik.

Template 24: Software Developer

Estimated Monthly Salary: RM3,500–RM9,000

English Version

Job Summary

A Software Developer designs, develops, tests and maintains software applications based on business and user requirements.

Key Responsibilities

• Develop and maintain software applications.

• Write clean and efficient code.

• Test and debug applications.

• Collaborate with designers, developers and project teams.

• Improve application performance and security.

• Document technical processes and system updates.

Requirements

• Degree or Diploma in Computer Science, Software Engineering or a related field.

• Knowledge of programming languages and development frameworks.

• Understanding of databases and software testing.

• Problem-solving and teamwork skills.

Bahasa Malaysia Version

Jawatan: Pembangun Perisian

Ringkasan Jawatan

Pembangun Perisian bertanggungjawab mereka bentuk, membangunkan, menguji dan menyelenggara aplikasi perisian berdasarkan keperluan perniagaan dan pengguna.

Tanggungjawab Utama

• Membangunkan dan menyelenggara aplikasi perisian.

• Menulis kod yang kemas, cekap dan mudah diselenggara.

• Menguji aplikasi serta membaiki ralat yang dikenal pasti.

• Bekerjasama dengan pereka bentuk, pembangun perisian dan pasukan projek.

• Meningkatkan prestasi serta keselamatan aplikasi.

• Mendokumentasikan proses teknikal dan kemas kini sistem.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Sains Komputer, Kejuruteraan Perisian atau bidang berkaitan.

• Memahami bahasa pengaturcaraan dan rangka kerja pembangunan.

• Mempunyai pengetahuan tentang pangkalan data dan pengujian perisian.

• Mempunyai kemahiran penyelesaian masalah dan kerja berpasukan.

8. Retail Job Description Templates

Template 25: Retail Assistant

Estimated Monthly Salary: RM1,700–RM3,000

English Version

Job Summary

A Retail Assistant supports daily store operations by assisting customers, arranging merchandise and maintaining the sales floor.

Key Responsibilities

• Welcome customers and assist with product enquiries.

• Arrange and replenish store merchandise.

• Maintain product displays and store cleanliness.

• Process customer purchases and payments.

• Monitor stock levels and report shortages.

• Support promotional activities and sales campaigns.

Requirements

• SPM or equivalent qualification.

• Good customer service and communication skills.

• Basic numerical and cashiering skills.

• Willingness to work shifts, weekends or public holidays when required.

Bahasa Malaysia Version

Jawatan: Pembantu Kedai

Ringkasan Jawatan

Pembantu Kedai bertanggungjawab menyokong operasi harian kedai dengan membantu pelanggan, menyusun barangan dan memastikan ruang jualan sentiasa kemas serta teratur.

Tanggungjawab Utama

• Menyambut pelanggan dan membantu menjawab pertanyaan tentang produk.

• Menyusun serta menambah stok barangan.

• Memastikan paparan produk dan kawasan kedai sentiasa kemas.

• Mengendalikan pembelian serta pembayaran pelanggan.

• Memantau stok dan melaporkan kekurangan barangan.

• Membantu menjalankan aktiviti promosi dan kempen jualan.

Kelayakan dan Kemahiran

• Minimum SPM atau kelayakan setaraf.

• Mempunyai kemahiran khidmat pelanggan dan komunikasi yang baik.

• Mempunyai kemahiran asas pengiraan dan mengendalikan pembayaran.

• Bersedia bekerja mengikut syif, pada hujung minggu atau cuti umum jika diperlukan.

Template 26: Cashier

Estimated Monthly Salary: RM1,700–RM2,800

English Version

Job Summary

A Cashier handles customer payments and ensures transactions are processed accurately and efficiently.

Key Responsibilities

• Process cash, card and digital payments.

• Issue receipts and handle refunds according to company procedures.

• Maintain accurate cash records.

• Assist customers with payment enquiries.

• Keep the checkout area clean and organised.

• Report transaction discrepancies to the supervisor.

Requirements

• SPM or equivalent qualification.

• Basic mathematical and numerical skills.

• Honest and detail-oriented.

• Good customer service skills.

Bahasa Malaysia Version

Jawatan: Juruwang

Ringkasan Jawatan

Juruwang bertanggungjawab mengendalikan pembayaran pelanggan dan memastikan setiap transaksi diproses dengan tepat serta lancar.

Tanggungjawab Utama

• Mengendalikan pembayaran secara tunai, kad dan digital.

• Mengeluarkan resit serta mengurus pemulangan wang mengikut prosedur syarikat.

• Memastikan rekod tunai sentiasa tepat.

• Membantu pelanggan dengan pertanyaan berkaitan pembayaran.

• Memastikan kawasan kaunter pembayaran sentiasa bersih dan kemas.

• Melaporkan sebarang perbezaan atau kesilapan transaksi kepada penyelia.

Kelayakan dan Kemahiran

• Minimum SPM atau kelayakan setaraf.

• Mempunyai kemahiran asas matematik dan pengiraan.

• Jujur, teliti dan bertanggungjawab.

• Mempunyai kemahiran khidmat pelanggan yang baik.

Template 27: Store Manager

Estimated Monthly Salary: RM3,000–RM7,000

English Version

Job Summary

A Store Manager oversees store operations, manages employees and ensures sales and customer service targets are achieved.

Key Responsibilities

• Supervise daily store operations.

• Manage staff schedules and work performance.

• Monitor sales targets and store performance.

• Manage inventory and stock replenishment.

• Handle customer complaints and operational issues.

• Ensure compliance with company policies and procedures.

Requirements

• Diploma or Degree in Business or Retail Management is an advantage.

• Previous retail supervisory experience.

• Strong leadership and communication skills.

• Ability to manage sales and operational targets.

Bahasa Malaysia Version

Jawatan: Pengurus Kedai

Ringkasan Jawatan

Pengurus Kedai bertanggungjawab menyelia operasi kedai, mengurus pekerja dan memastikan sasaran jualan serta standard perkhidmatan pelanggan tercapai.

Tanggungjawab Utama

• Menyelia operasi harian kedai.

• Mengurus jadual kerja dan prestasi kakitangan.

• Memantau sasaran jualan serta prestasi kedai.

• Mengurus inventori dan memastikan stok sentiasa mencukupi.

• Mengendalikan aduan pelanggan serta isu operasi.

• Memastikan operasi kedai mematuhi dasar dan prosedur syarikat.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Perniagaan atau Pengurusan Runcit merupakan satu kelebihan.

• Mempunyai pengalaman dalam penyeliaan operasi runcit.

• Mempunyai kemahiran kepimpinan dan komunikasi yang baik.

• Berkebolehan mengurus sasaran jualan dan operasi.

9. Food and Beverage (F&B) Job Description Templates

Template 28: Restaurant Manager

Estimated Monthly Salary: RM3,000–RM7,000

English Version

Job Summary

A Restaurant Manager oversees restaurant operations, supervises employees and ensures customers receive quality food and service.

Key Responsibilities

• Manage daily restaurant operations.

• Supervise kitchen and service staff.

• Monitor food quality and service standards.

• Manage stock, supplies and operating costs.

• Handle customer feedback and complaints.

• Ensure food safety and hygiene practices are followed.

Requirements

• Diploma in Hospitality, Food Service Management or a related field is an advantage.

• Previous restaurant or F&B supervisory experience.

• Strong leadership and problem-solving skills.

• Knowledge of food safety and hygiene requirements.

Bahasa Malaysia Version

Jawatan: Pengurus Restoran

Ringkasan Jawatan

Pengurus Restoran bertanggungjawab mengurus operasi restoran, menyelia pekerja dan memastikan pelanggan menerima makanan serta perkhidmatan yang berkualiti.

Tanggungjawab Utama

• Mengurus operasi harian restoran.

• Menyelia pekerja dapur dan kakitangan perkhidmatan.

• Memantau kualiti makanan serta standard perkhidmatan.

• Mengurus stok, bekalan dan kos operasi.

• Mengendalikan maklum balas serta aduan pelanggan.

• Memastikan amalan keselamatan makanan dan kebersihan dipatuhi.

Kelayakan dan Kemahiran

• Diploma dalam bidang Hospitaliti, Pengurusan Perkhidmatan Makanan atau bidang berkaitan merupakan satu kelebihan.

• Mempunyai pengalaman dalam operasi atau penyeliaan restoran.

• Mempunyai kemahiran kepimpinan dan penyelesaian masalah yang baik.

• Memahami keperluan keselamatan makanan dan kebersihan.

Template 29: Barista

Estimated Monthly Salary: RM1,700–RM3,000

English Version

Job Summary

A Barista prepares and serves coffee, beverages and other menu items while providing good customer service.

Key Responsibilities

• Prepare coffee and other beverages according to recipes.

• Take customer orders and process payments.

• Maintain cleanliness of the coffee station.

• Monitor beverage ingredients and supplies.

• Operate and clean coffee-making equipment.

• Provide friendly customer service.

Requirements

• SPM or equivalent qualification.

• Interest in coffee preparation and customer service.

• Good communication skills.

• Previous barista experience is an advantage.

Bahasa Malaysia Version

Jawatan: Barista

Ringkasan Jawatan

Barista bertanggungjawab menyediakan dan menghidangkan kopi serta minuman lain mengikut resipi dan standard yang ditetapkan.

Tanggungjawab Utama

• Menyediakan kopi dan minuman lain mengikut resipi.

• Mengambil pesanan serta mengendalikan pembayaran pelanggan.

• Memastikan ruang penyediaan minuman sentiasa bersih.

• Memantau stok bahan dan bekalan minuman.

• Mengendalikan serta membersihkan peralatan penyediaan kopi.

• Memberikan layanan yang mesra kepada pelanggan.

Kelayakan dan Kemahiran

• Minimum SPM atau kelayakan setaraf.

• Berminat dalam penyediaan kopi dan khidmat pelanggan.

• Mempunyai kemahiran komunikasi yang baik.

• Pengalaman sebagai barista merupakan satu kelebihan.

Template 30: Chef / Cook

Estimated Monthly Salary: RM1,800–RM5,000

English Version

Job Summary

A Chef or Cook prepares meals according to the restaurant's menu, recipes and food quality standards.

Key Responsibilities

• Prepare and cook food according to recipes.

• Ensure food quality, taste and presentation.

• Maintain kitchen cleanliness and hygiene.

• Monitor ingredient stock and food supplies.

• Follow food safety procedures.

• Coordinate with other kitchen staff during service.

Requirements

• Culinary training or relevant kitchen experience.

• Knowledge of food preparation and cooking techniques.

• Ability to work in a fast-paced environment.

• Good teamwork and time management skills.

Bahasa Malaysia Version

Jawatan: Tukang Masak

Ringkasan Jawatan

Tukang Masak bertanggungjawab menyediakan dan memasak makanan mengikut menu, resipi serta standard kualiti restoran.

Tanggungjawab Utama

• Menyediakan dan memasak makanan mengikut resipi.

• Memastikan kualiti, rasa dan persembahan makanan menepati standard.

• Menjaga kebersihan serta keselamatan dapur.

• Memantau stok bahan mentah dan bekalan makanan.

• Mematuhi prosedur keselamatan makanan.

• Bekerjasama dengan kakitangan dapur yang lain semasa operasi berlangsung.

Kelayakan dan Kemahiran

• Mempunyai latihan kulinari atau pengalaman kerja yang berkaitan di dapur.

• Memahami teknik penyediaan dan memasak makanan.

• Mampu bekerja dalam persekitaran kerja yang pantas.

• Mempunyai kemahiran kerja berpasukan dan pengurusan masa yang baik.

10. Logistics and Transportation Job Description Templates

Template 31: Lorry Driver

Estimated Monthly Salary: RM2,000–RM4,500

English Version

Job Summary

A Lorry Driver is responsible for transporting and delivering goods safely and on time to customers, suppliers or designated locations.

Key Responsibilities

• Transport goods according to assigned delivery schedules.

• Check goods and delivery documents before departure.

• Ensure goods are loaded and secured properly.

• Maintain vehicle cleanliness and basic condition.

• Follow road safety rules and traffic regulations.

• Report vehicle issues and delivery delays.

Requirements

• Valid driving licence for the relevant vehicle class.

• GDL licence where required.

• Familiarity with local routes and delivery locations.

• Responsible driving habits and good time management.

• Previous driving experience is an advantage.

Bahasa Malaysia Version

Jawatan: Pemandu Lori

Ringkasan Jawatan

Pemandu Lori bertanggungjawab mengangkut dan menghantar barangan kepada pelanggan, pembekal atau lokasi yang ditetapkan dengan selamat serta mengikut jadual penghantaran.

Tanggungjawab Utama

• Menghantar barangan mengikut jadual yang ditetapkan.

• Memeriksa barangan dan dokumen penghantaran sebelum memulakan perjalanan.

• Memastikan barangan dimuatkan dan diikat dengan betul serta selamat.

• Menjaga kebersihan dan keadaan asas kenderaan.

• Mematuhi undang-undang jalan raya serta peraturan keselamatan.

• Melaporkan sebarang masalah kenderaan atau kelewatan penghantaran.

Kelayakan dan Kemahiran

• Mempunyai lesen memandu yang sah mengikut kelas kenderaan.

• Mempunyai lesen GDL jika diperlukan.

• Mengenali laluan dan lokasi penghantaran tempatan.

• Mengamalkan pemanduan yang selamat dan bertanggungjawab.

• Pengalaman memandu lori merupakan satu kelebihan.

Template 32: Warehouse Assistant

Estimated Monthly Salary: RM1,700–RM3,500

English Version

Job Summary

A Warehouse Assistant supports warehouse operations by receiving, storing, picking and preparing goods for delivery.

Key Responsibilities

• Receive and inspect incoming goods.

• Arrange and store products in designated locations.

• Pick and pack orders for delivery.

• Assist with stock counts and inventory records.

• Maintain warehouse cleanliness and organisation.

• Report damaged or missing items.

Requirements

• SPM or equivalent qualification.

• Basic inventory and warehouse knowledge.

• Physically fit for warehouse duties.

• Able to work in a team and follow instructions.

Bahasa Malaysia Version

Jawatan: Pembantu Gudang

Ringkasan Jawatan

Pembantu Gudang bertanggungjawab membantu mengurus operasi gudang, termasuk menerima, menyusun, menyimpan dan menyediakan barangan untuk penghantaran.

Tanggungjawab Utama

• Menerima dan memeriksa barangan yang masuk.

• Menyusun serta menyimpan produk di lokasi yang ditetapkan.

• Memilih dan membungkus pesanan untuk penghantaran.

• Membantu pengiraan stok dan mengemas kini rekod inventori.

• Memastikan kawasan gudang sentiasa bersih dan teratur.

• Melaporkan barangan yang rosak atau hilang.

Kelayakan dan Kemahiran

• Minimum SPM atau kelayakan setaraf.

• Mempunyai pengetahuan asas tentang inventori dan operasi gudang.

• Mempunyai kecergasan fizikal yang sesuai untuk menjalankan tugasan gudang.

• Mampu bekerja dalam pasukan dan mengikuti arahan.

Template 33: Logistics Executive

Estimated Monthly Salary: RM2,500–RM6,000

English Version

Job Summary

A Logistics Executive coordinates transportation, deliveries and supply chain activities to ensure goods move efficiently.

Key Responsibilities

• Coordinate delivery schedules and transportation arrangements.

• Monitor shipment and delivery progress.

• Liaise with suppliers, transporters and customers.

• Prepare shipping and logistics documentation.

• Monitor logistics costs and delivery performance.

• Resolve delivery delays and operational issues.

Requirements

• Diploma or Degree in Logistics, Supply Chain Management or a related field.

• Knowledge of logistics and transportation operations.

• Good coordination and communication skills.

• Proficiency in Microsoft Excel.

Bahasa Malaysia Version

Jawatan: Eksekutif Logistik

Ringkasan Jawatan

Eksekutif Logistik bertanggungjawab menyelaras urusan pengangkutan, penghantaran dan aktiviti rantaian bekalan bagi memastikan pergerakan barangan berjalan dengan lancar.

Tanggungjawab Utama

• Menyelaras jadual penghantaran dan urusan pengangkutan.

• Memantau status penghantaran barangan.

• Berurusan dengan pembekal, syarikat pengangkutan dan pelanggan.

• Menyediakan dokumen penghantaran serta dokumentasi logistik.

• Memantau kos logistik dan prestasi penghantaran.

• Menyelesaikan masalah kelewatan penghantaran dan isu operasi.

Kelayakan dan Kemahiran

• Diploma atau Ijazah dalam Logistik, Pengurusan Rantaian Bekalan atau bidang berkaitan.

• Memahami operasi logistik dan pengangkutan.

• Mempunyai kemahiran komunikasi dan penyelarasan yang baik.

• Mahir menggunakan Microsoft Excel.

Template 34: Delivery Driver

Estimated Monthly Salary: RM1,700–RM4,000

English Version

Job Summary

A Delivery Driver transports packages, products or orders to customers according to assigned routes and delivery schedules.

Key Responsibilities

• Deliver orders to customers on time.

• Check delivery details and packages before departure.

• Plan routes to ensure efficient deliveries.

• Collect payment where applicable.

• Obtain proof of delivery.

• Maintain the vehicle and report any issues.

Requirements

• Valid driving licence for the assigned vehicle.

• Familiarity with local delivery routes.

• Good time management and customer service skills.

• Responsible and safe driving habits.

Bahasa Malaysia Version

Jawatan: Pemandu Penghantaran

Ringkasan Jawatan

Pemandu Penghantaran bertanggungjawab menghantar bungkusan, produk atau pesanan kepada pelanggan mengikut laluan dan jadual yang ditetapkan.

Tanggungjawab Utama

• Menghantar pesanan kepada pelanggan tepat pada masanya.

• Memeriksa butiran penghantaran dan bungkusan sebelum memulakan perjalanan.

• Merancang laluan bagi memastikan penghantaran berjalan dengan cekap.

• Mengutip bayaran daripada pelanggan jika diperlukan.

• Mendapatkan bukti penerimaan barangan yang dihantar.

• Menjaga keadaan kenderaan dan melaporkan sebarang masalah.

Kelayakan dan Kemahiran

• Mempunyai lesen memandu yang sah untuk kenderaan berkenaan.

• Mengenali laluan penghantaran tempatan.

• Mempunyai kemahiran pengurusan masa dan khidmat pelanggan yang baik.

• Mengamalkan pemanduan yang selamat dan bertanggungjawab.

11. Manufacturing and Engineering Job Description Templates

Template 35: Production Operator

Estimated Monthly Salary: RM1,700–RM3,000

English Version

Job Summary

A Production Operator operates machinery and performs production tasks to manufacture products according to company quality and safety standards.

Key Responsibilities

• Operate production machinery and equipment.

• Follow production instructions and work schedules.

• Inspect finished products for defects.

• Maintain cleanliness and organisation at the workstation.

• Record production output and report machine issues.

• Follow workplace safety procedures.

Requirements

• SPM or equivalent qualification.

• Willingness to work shifts where required.

• Ability to follow instructions and production procedures.

• Good attention to detail and teamwork skills.

Bahasa Malaysia Version

Jawatan: Operator Pengeluaran

Ringkasan Jawatan

Operator Pengeluaran bertanggungjawab mengendalikan mesin dan menjalankan tugasan pengeluaran bagi menghasilkan produk mengikut standard kualiti serta keselamatan syarikat.

Tanggungjawab Utama

• Mengendalikan mesin dan peralatan pengeluaran.

• Mengikuti arahan serta jadual kerja pengeluaran.

• Memeriksa produk siap untuk memastikan tiada kecacatan.

• Memastikan kawasan kerja sentiasa bersih dan teratur.

• Merekod jumlah pengeluaran dan melaporkan masalah mesin.

• Mematuhi prosedur keselamatan di tempat kerja.

Kelayakan dan Kemahiran

• Minimum SPM atau kelayakan setaraf.

• Bersedia bekerja mengikut syif jika diperlukan.

• Mampu mengikuti arahan dan prosedur kerja.

• Mempunyai sikap teliti dan boleh bekerja dalam pasukan.

Template 36: General Worker

Estimated Monthly Salary: RM1,700–RM2,800

English Version

Job Summary

A General Worker performs basic operational and manual tasks to support the company's daily activities.

Key Responsibilities

• Assist with loading and unloading goods.

• Move materials and supplies to designated areas.

• Perform cleaning and basic maintenance tasks.

• Assist operational teams with assigned duties.

• Keep work areas clean and organised.

• Follow workplace safety instructions.

Requirements

• Academic qualifications depend on the assigned duties.

• Physically fit for the work involved.

• Able to follow instructions.

• Responsible and punctual.

• Willingness to work shifts or overtime when required.

Bahasa Malaysia Version

Jawatan: Pekerja Am

Ringkasan Jawatan

Pekerja Am bertanggungjawab menjalankan pelbagai tugasan operasi dan kerja am bagi membantu kelancaran aktiviti harian syarikat.

Tanggungjawab Utama

• Membantu kerja memuat dan memunggah barangan.

• Memindahkan bahan serta bekalan ke kawasan yang ditetapkan.

• Melakukan kerja pembersihan dan penyelenggaraan asas.

• Membantu pasukan operasi menjalankan tugasan yang diberikan.

• Memastikan kawasan kerja sentiasa bersih dan teratur.

• Mematuhi arahan serta prosedur keselamatan di tempat kerja.

Kelayakan dan Kemahiran

• Kelayakan akademik bergantung pada jenis tugasan.

• Mempunyai kecergasan fizikal yang sesuai dengan skop kerja.

• Boleh mengikuti arahan dan menjalankan tugasan dengan baik.

• Bertanggungjawab dan menepati masa.

• Bersedia bekerja mengikut syif atau melakukan kerja lebih masa jika diperlukan.

Template 37: Technician

Estimated Monthly Salary: RM2,000–RM5,000

English Version

Job Summary

A Technician performs maintenance, inspection and repair work to ensure machinery, equipment or systems operate properly.

Key Responsibilities

• Inspect and maintain machinery or equipment.

• Diagnose and troubleshoot technical problems.

• Perform preventive maintenance.

• Repair or replace faulty components.

• Record maintenance activities and inspection results.

• Follow technical and workplace safety procedures.

Requirements

• Certificate, Diploma or relevant technical qualification.

• Experience in maintenance or technical work is an advantage.

• Knowledge of relevant tools and equipment.

• Good troubleshooting and problem-solving skills.

Bahasa Malaysia Version

Jawatan: Juruteknik

Ringkasan Jawatan

Juruteknik bertanggungjawab menjalankan kerja penyelenggaraan, pemeriksaan dan pembaikan bagi memastikan mesin, peralatan atau sistem berfungsi dengan baik.

Tanggungjawab Utama

• Memeriksa dan menyelenggara mesin atau peralatan.

• Mengenal pasti punca masalah serta menjalankan kerja penyelesaian masalah teknikal.

• Melaksanakan penyelenggaraan pencegahan.

• Membaiki atau menggantikan komponen yang rosak.

• Merekod aktiviti penyelenggaraan dan hasil pemeriksaan.

• Mematuhi prosedur teknikal serta keselamatan di tempat kerja.

Kelayakan dan Kemahiran

• Sijil, Diploma atau kelayakan teknikal yang berkaitan.

• Pengalaman dalam kerja penyelenggaraan atau teknikal merupakan satu kelebihan.

• Memahami penggunaan peralatan dan perkakasan teknikal.

• Mempunyai kemahiran mengenal pasti serta menyelesaikan masalah.

Template 38: Project Engineer

Estimated Monthly Salary: RM3,000–RM7,000

English Version

Job Summary

A Project Engineer plans, coordinates and monitors engineering projects to ensure they meet technical requirements, timelines and quality standards.

Key Responsibilities

• Plan and coordinate project activities.

• Prepare technical documents and project reports.

• Monitor project progress, costs and schedules.

• Coordinate with contractors, suppliers and project teams.

• Identify and resolve technical issues.

• Ensure project work follows relevant safety and quality requirements.

Requirements

• Degree in Engineering or a related discipline.

• Relevant project coordination or engineering experience.

• Ability to read technical drawings and specifications.

• Strong communication and problem-solving skills.

Bahasa Malaysia Version

Jawatan: Jurutera Projek

Ringkasan Jawatan

Jurutera Projek bertanggungjawab merancang, menyelaras dan memantau projek kejuruteraan bagi memastikan projek memenuhi keperluan teknikal, jadual pelaksanaan dan standard kualiti yang ditetapkan.

Tanggungjawab Utama

• Merancang dan menyelaras aktiviti projek.

• Menyediakan dokumen teknikal dan laporan projek.

• Memantau kemajuan, kos dan jadual pelaksanaan projek.

• Berurusan dengan kontraktor, pembekal dan pasukan projek.

• Mengenal pasti serta menyelesaikan masalah teknikal.

• Memastikan kerja projek mematuhi keperluan keselamatan dan standard kualiti.

Kelayakan dan Kemahiran

• Ijazah dalam Kejuruteraan atau bidang berkaitan.

• Mempunyai pengalaman dalam penyelarasan projek atau kerja kejuruteraan.

• Mampu membaca lukisan kejuruteraan dan spesifikasi teknikal.

• Mempunyai kemahiran komunikasi dan penyelesaian masalah yang baik.

12. Facilities and Security Job Description Templates

Template 39: Security Guard

Estimated Monthly Salary: RM1,700–RM3,000

English Version

Job Summary

A Security Guard monitors company premises, controls access and helps maintain a safe environment for employees, visitors and property.

Key Responsibilities

• Monitor entrances, exits and designated areas.

• Check visitor identification and maintain entry records.

• Conduct routine security patrols.

• Monitor CCTV and report suspicious activities.

• Respond to security incidents and emergencies.

• Follow site security procedures.

Requirements

• Relevant security experience is an advantage.

• Good observation and communication skills.

• Responsible and alert at all times.

• Willingness to work shifts, nights or weekends.

• Must meet applicable licensing and legal requirements.

Bahasa Malaysia Version

Jawatan: Pengawal Keselamatan

Ringkasan Jawatan

Pengawal Keselamatan bertanggungjawab memantau kawasan premis syarikat, mengawal akses keluar masuk serta membantu memastikan keselamatan pekerja, pelawat dan harta benda.

Tanggungjawab Utama

• Memantau pintu masuk, pintu keluar dan kawasan yang ditetapkan.

• Memeriksa identiti pelawat serta merekod maklumat keluar masuk.

• Menjalankan rondaan keselamatan secara berkala.

• Memantau CCTV dan melaporkan sebarang aktiviti mencurigakan.

• Mengendalikan insiden keselamatan dan situasi kecemasan.

• Mematuhi prosedur keselamatan premis.

Kelayakan dan Kemahiran

• Pengalaman dalam bidang keselamatan merupakan satu kelebihan.

• Mempunyai kemahiran pemerhatian dan komunikasi yang baik.

• Bertanggungjawab serta sentiasa peka terhadap keadaan sekeliling.

• Bersedia bekerja mengikut syif, pada waktu malam atau hujung minggu.

• Memenuhi keperluan lesen dan peraturan yang berkaitan.

Template 40: Cleaner

Estimated Monthly Salary: RM1,700–RM2,500

English Version

Job Summary

A Cleaner maintains cleanliness and hygiene in offices, commercial premises or other assigned facilities.

Key Responsibilities

• Clean floors, windows, furniture and common areas.

• Maintain toilets and pantry areas.

• Dispose of rubbish according to company procedures.

• Refill cleaning supplies when needed.

• Use cleaning equipment and products safely.

• Report maintenance issues or damaged facilities.

Requirements

• Academic qualifications depend on the assigned duties.

• Basic understanding of cleaning and hygiene practices.

• Ability to follow instructions.

• Responsible and attentive to detail.

• Physically fit for cleaning duties.

Bahasa Malaysia Version

Jawatan: Pekerja Pembersihan

Ringkasan Jawatan

Pekerja Pembersihan bertanggungjawab memastikan pejabat, premis perniagaan dan kawasan yang ditugaskan sentiasa berada dalam keadaan bersih serta teratur.

Tanggungjawab Utama

• Membersihkan lantai, tingkap, perabot dan kawasan umum.

• Menjaga kebersihan tandas dan ruang pantri.

• Membuang sampah mengikut prosedur syarikat.

• Menambah bekalan bahan pencuci apabila diperlukan.

• Menggunakan peralatan dan bahan pencuci dengan selamat.

• Melaporkan kerosakan atau masalah penyelenggaraan.

Kelayakan dan Kemahiran

• Kelayakan akademik bergantung pada jenis tugasan.

• Memahami amalan asas kebersihan.

• Boleh mengikuti arahan kerja.

• Bertanggungjawab dan teliti.

• Mempunyai kecergasan fizikal yang sesuai dengan tugasan.

Malaysia Salary Guide: What Employers Should Consider

Salary is an important consideration when preparing a job description. Employers should review the responsibilities, experience level, industry and location before deciding how much to offer.

According to the Department of Statistics Malaysia (DOSM), the median monthly salary and wages of Malaysian citizens reached RM2,940 in 2025, while the mean was RM3,803.

More recent formal-sector statistics reported a median monthly wage of RM3,000 in June 2026. The figure varied by state and economic activity.

These figures provide useful national context, but they are not salary benchmarks for every job title.

Indicative Monthly Salary Ranges by Job Role

The following ranges are broad editorial estimates for recruitment planning, not official occupation-specific salary medians.

Salary disclaimer: These are indicative editorial estimates, not guaranteed market rates or official salary benchmarks. Actual pay may vary by state, industry, company size, seniority, qualifications, experience, shift arrangements, allowances and commission. Employers should check current vacancies and salary surveys before using these figures to prepare an employment offer.

What Is the Current Minimum Wage in Malaysia?

As of November 2026, Malaysia's minimum wage is RM1,700 per month, equivalent to RM8.72 per hour under the Minimum Wages Order 2024. The rate was implemented nationwide for covered employees by 1 August 2025.

Minimum wage refers to basic wages, excluding allowances and other additional payments. Employers should check the applicable legal requirements and exemptions before preparing an offer.

Budget 2027 announced an increase from RM1,700 to RM2,000 per month, effective June 2027. The announcement also referred to an exemption for MSMEs with annual sales below RM50 million. Employers should check the final implementation rules and official guidance before applying the announced changes.

Official Salary and Wage References

1. DOSM – Salaries and Wages Statistics, Malaysia 2025

2. DOSM – Employee Wages Statistics (Formal Sector), Second Quarter 2026

3. Jabatan Tenaga Kerja Sarawak – Minimum Wage FAQs

4. Prime Minister's Office – Budget 2027 Speech

Additional salary references:

• Hays Salary Guide

• Randstad Malaysia Salary Guide

How to Customise a Job Description Template

A template provides a starting point, but employers should adjust it to match the actual responsibilities and requirements of the vacancy.

Use a Clear and Recognisable Job Title

Choose a job title that candidates commonly search for. Avoid overly creative titles that may confuse jobseekers.

For example, use "HR Executive" instead of "People Happiness Champion" if the role involves standard human resource responsibilities.

Describe the Actual Job Responsibilities

List the main duties that the employee will perform. Be specific about daily tasks, reporting responsibilities and expected outcomes.

Instead of writing "Handle office matters", explain whether the role involves documentation, scheduling, supplier coordination or customer enquiries.

Separate Required and Preferred Qualifications

Do not make every qualification mandatory.

Clearly separate essential requirements from additional advantages. This helps prevent suitable candidates from deciding not to apply simply because they do not meet every preferred requirement.

Include a Realistic Salary Range

Consider the job level, experience, location and responsibilities when deciding on the salary range.

Where possible, state the basic salary separately from commission, incentives, allowances and other benefits.

Prepare an English and Bahasa Malaysia Version

Using clear language helps employers reach a wider group of Malaysian jobseekers.

Employers can use English, Bahasa Malaysia or both languages. Make sure both versions communicate the same responsibilities and requirements.

Include Working Arrangements and Benefits

Candidates should understand the practical details of the position before applying.

Consider including:

• Workplace location.

• Employment type (full-time, part-time or contract).

• Working days and hours.

• Shift or weekend requirements.

• Benefits and allowances.

• Reporting manager or department.

FAQs

What Is the difference between a Job Description and a Job Advertisement?

A job description explains the responsibilities, duties and requirements of a position.

A job advertisement uses this information to promote a vacancy and encourage candidates to apply. It may also include company information, salary, benefits, location and application instructions.

Should a Job Description include salary?

Including a salary range is recommended because it helps candidates understand the compensation offered and decide whether the opportunity matches their expectations.

It also helps employers communicate compensation expectations more clearly during recruitment.

Can employers use the same Job Description for different companies?

Employers can use the same basic template, but the responsibilities, qualifications and requirements should be customised to match each company's operations.

For example, an Admin Executive in a manufacturing company may handle supplier documentation and production records, while one in a professional services firm may focus more on client documentation and office coordination.

Should job descriptions be written in English or Bahasa Malaysia?

It depends on the position and target candidates. Employers can use English, Bahasa Malaysia or both languages.

The most important thing is to make sure the information is clear and relevant to the intended applicants.

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