How Maybank's Sama-Sama Lokal Helps SMEs Survive the Pandemic
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The Covid-19 pandemic had a massive impact on small and medium enterprises (SMEs) in Malaysia. Understanding the urgent need to save these SMEs from closing down, Maybank launched a zero-commission digital platform named Sama-Sama Lokal.
How Sama-Sama Lokal helps small businesses
Launched in April last year, Sama-Sama Lokal provides merchants with an online presence to market their services and products to a wide range of audiences, including Maybank's large customer base.
To further help these businesses, Maybank does not charge any commission rates. There is no registration fee, set-up fee or transaction fee for registered merchants. This way, merchants can keep 100% of their earnings. Moreover, Maybank also subsidises the delivery charges in certain areas.
As of now, there are more than 10,000 merchants across Malaysia signed up with Sama-Sama Lokal. Some of these businesses include:
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Food and beverages,
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Grocery and sundry shops,
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Health and beauty,
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Pets services,
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Fashion, and
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Automotive.
Source: Maybank
More upgrades for Sama-Sama Lokal
As the platform grows, Maybank just upgraded Sama-Sama Lokal on its Maybank2u MY app with new features to enhance the user experience. With these new upgrades, customers can now experience a convenient and seamless payment process integrated straight into the Maybank2u MY app.
Klang Valley customers can also check live updates of their orders from acceptance to delivery. Sama-Sama Lokal has also partnered with various delivery partners to cover more delivery areas and grow its reach in several locations.
As for merchants, they will benefit from a secure and convenient bank-backed payment system. Merchants will also gain these perks:
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A quick view of all orders,
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Receive easy access to delivery driver updates and pending orders, and
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Accept more orders all at the same time.
Sama-Sama Lokal's features
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Reach over 12 million customers: open your business to millions of potential customers across the country.
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0% Platform fees: No hidden surprise charges.
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0% Commissions: Maybank does not take a cut of your sales.
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Boost your business all year long: Make use of Maybank's calendar of promotional campaigns across festive periods and sales seasons to improve your sales.
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No hassle with delivery service: Maybank connects you with the right delivery partners to deliver your products safely to your customers.
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One-stop merchant help centre: Maybank will help you set up your business with just a call or an email.
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Subsidies and value-added benefits: Maybank will offer incentives for SMEs or customers to drive sales.
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Live sales notification: Receive instant updates on incoming orders and keep track of them in one place.
How to sign up with Sama-Sama Lokal
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To register as a Sama-Sama Lokal merchant, you must first sign up as a Maybank QRPay merchant (Just open the QR PayBiz app and tap 'Register'). Existing QRPay merchants can log in to the QRPayBiz app and register as a Sama-Sama Lokal merchant.
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Once approved, you can start listing your products and take customers' orders.
Alternatively, you can also go to this page to sign up with Sama-Sama Lokal.
If you need help signing up, contact Maybank at mgcc@maybank.com or call +60-1-300-88-6688
To learn more, you can also check out Sama-Sama Lokal's FAQ here.
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