How to Check Your SOCSO (PERKESO) Number in Malaysia: Online & Offline Guide

Looking for your SOCSO number, PERKESO number, or PERKESO registration details in Malaysia?

For Malaysian employees, the PERKESO member number is the identity card number issued by the National Registration Department (JPN). For registered foreign workers, PERKESO generates a separate 12-digit Foreign Worker Social Security Number (KSPA).

You can check your PERKESO information online or get help from your employer, HR department, or a PERKESO office.

Quick Answer: How to Check Your SOCSO / PERKESO Number

What you want to check	Where to check
Malaysian employee PERKESO number	Your JPN identity card number
Employee registration status	PERKESO e-Semak
SOCSO contribution information	PERKESO Prihatin
Employer's employee records	PERKESO ASSIST Portal
Foreign worker PERKESO number	12-digit KSPA
Missing or incorrect records	Employer, PERKESO office or hotline

What Is a SOCSO / PERKESO Number?

SOCSO is the commonly used English name for Pertubuhan Keselamatan Sosial (PERKESO).

When someone asks for a "SOCSO number" or "PERKESO number", they may actually be referring to different information, such as:

PERKESO membership number
Employee registration status
SOCSO contribution record
Employer registration details
Foreign worker KSPA number

For Malaysian employees, the PERKESO member number is the JPN identity card number.

For foreign workers, PERKESO generates a 12-digit KSPA number during registration.

So, if you are a Malaysian employee asking, "What is my SOCSO number?", your MyKad number is generally the number you need.

How to Check Your SOCSO / PERKESO Number Online

The best method depends on whether you want to check your registration status or your contribution record.

1. Check Your PERKESO Registration Through e-Semak

PERKESO's e-Semak service can be used to check employee and employer registration information.

For an employee registration check:

Open the official PERKESO e-Semak service.

Select the employee option.

Enter your identity card number.

Submit the search.
Review the registration information shown.

If you are entering a Malaysian identity card number, follow the format requested by the PERKESO system.

This is especially useful if you have recently started a new job and want to check whether your PERKESO registration has been recorded.

Important: A registration check is not the same as checking your full contribution history. For contribution information, use PERKESO's Prihatin service.

2. Check Your SOCSO Contributions Through Prihatin

Checking your PERKESO number is different from checking whether your monthly contributions have been recorded.

PERKESO's Prihatin app and web service provide online access to PERKESO services, including contribution checking.

You can use Prihatin to:

Check contribution information
Access PERKESO online services
Carry out certain PERKESO transactions

This is the more appropriate option when you want to check your contribution information rather than simply confirm your registration.

3. Employers Can Check Employee Records Through ASSIST

For employers and HR teams, the PERKESO ASSIST Portal is the main platform for managing employee registration and contribution matters.

Employers can use ASSIST to:

Register employees
Search existing employee records
Update employee information
Submit contributions
Manage contribution payments
Download contribution documents
Check payment-related records

For example, when registering a Malaysian employee, an employer can search the employee's record using the identity card number. If the record already exists, the employee's information can appear in the system.

This makes ASSIST particularly useful for HR and payroll teams.

How to Check SOCSO / PERKESO Offline

You can also check your information without using an online portal.

1. Ask Your HR or Payroll Department

Your employer or HR team can check your PERKESO registration and contribution records through the company's records and employer access.

This is useful if:

You recently joined a company
Your registration cannot be found online
Your personal information is incorrect
You want to verify your contributions
You need help finding a foreign worker's KSPA number

For employees, contacting HR is often the quickest way to resolve a registration issue because the employer handles the relevant employee registration and contribution processes.

2. Check Your Payslip

Your payslip may show your SOCSO/PERKESO contribution or related payroll information, depending on how your employer's payroll system is set up.

However, do not rely on a payslip alone to confirm your PERKESO registration or complete contribution history.

If the information is missing or unclear, ask your HR or payroll department to verify the record.

3. Visit a PERKESO Office

You can visit a PERKESO office if you need help with your registration, contribution record, or personal information.

Bring relevant documents such as:

MyKad or identity card
Passport and valid work documents for foreign workers
Employer information
Previous PERKESO documents, if available

PERKESO provides offices throughout Malaysia for enquiries and assistance.

4. Call PERKESO

You can contact PERKESO if you cannot find your record or need help with a PERKESO-related enquiry.

PERKESO Customer Service: 1-300-22-8000

Keep your identification and employment information ready when contacting PERKESO.

How to Check a Foreign Worker's PERKESO Number

Foreign workers use a different PERKESO identification number.

PERKESO generates a 12-digit Foreign Worker Social Security Number (KSPA) for each registered foreign worker.

The KSPA should not be confused with the worker's passport number.

Employers can manage foreign-worker registration through ASSIST. If a foreign worker cannot find their KSPA number, they should contact their employer or PERKESO.

What Is the Difference Between a PERKESO Number and a SOCSO Contribution?

A PERKESO member number identifies the worker in the PERKESO system.

A SOCSO contribution record shows the contribution information recorded for the worker.

They are therefore not the same thing.

For Malaysian employees, the PERKESO member number is the JPN identity card number.

To check contribution information, use Prihatin or ask your employer to verify the record through ASSIST.

How to Check If Your Employer Has Registered You With SOCSO

If you have recently started working and want to check your PERKESO registration, start with the employee registration check through e-Semak.

If you cannot find your record, check the following:

Make sure your identity card number was entered correctly.
Ask your HR department to confirm your registration.
Ask the employer to check your record through ASSIST.
Contact PERKESO if the issue remains unresolved.

For employer-side registration, PERKESO's ASSIST system allows employers to search for an existing employee record. If no record exists, the employer can proceed with employee registration.

What If My PERKESO Information Is Wrong?

If your name, identity details, employment information, or other PERKESO records are incorrect, contact your employer or HR department first.

Employers can update relevant employee information through ASSIST using the applicable PERKESO procedures.

If the issue cannot be resolved through your employer, contact PERKESO or visit a PERKESO office.

When Should Employers Check PERKESO Records?

Employers and HR teams should review PERKESO records whenever there is a relevant employee or payroll change, such as:

Hiring a new employee
Registering a foreign worker
Updating employee information
Processing monthly contributions
Changing an employee's employment status
Checking a missing or incorrect contribution

PERKESO states that monthly contributions must generally be paid no later than the 15th day of the following month.

For example, January contributions are due by 15 February.

Regular checks can help HR identify registration or contribution issues before they cause problems for payroll or employee records.

SOCSO / PERKESO Checking Methods at a Glance

Need	Best option
Find a Malaysian employee's PERKESO number	JPN identity card number
Check employee registration	e-Semak
Check contribution information	Prihatin
Manage employee records as an employer	ASSIST Portal
Find a foreign worker's PERKESO number	KSPA
Resolve missing or incorrect records	HR, PERKESO office or hotline

Official PERKESO Resources

For the latest information, use PERKESO's official services and contact channels:

PERKESO official website
e-Semak for registration-related checks
Prihatin for contribution checking and other online services
ASSIST Portal for employer and employee administration
PERKESO offices for in-person assistance

Because PERKESO may update its online systems and administrative procedures, always check the official PERKESO website for the latest requirements.

FAQs

Is my IC number my SOCSO number?

For Malaysian employees, the PERKESO member number is the identity card number issued by JPN.

Can I check my SOCSO number online?

Yes. You can check your PERKESO registration information through the relevant PERKESO online services. For contribution information, PERKESO provides the Prihatin app and web service.

How can I check my SOCSO contribution?

Use PERKESO Prihatin to check contribution information. Employers can also verify contribution and employee records through ASSIST.

What is the PERKESO number for a foreign worker?

A registered foreign worker is assigned a 12-digit KSPA number by PERKESO. The KSPA is used for the worker's PERKESO transactions.

What should I do if I cannot find My PERKESO record?

Contact your HR or employer first. If the issue is not resolved, contact PERKESO at 1-300-22-8000 or visit a PERKESO office.

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