Where to Get and Download the Latest EPF Statement in Malaysia

An EPF statement isn’t just another piece of paperwork—it’s an important document that helps you as an employer keep things running smoothly.

Think about it—your employees might need their EPF statement when applying for a loan, a credit card, or just to get a better idea of their retirement savings.

Since financial institutions usually require the latest statement, being able to guide them on how to get it quickly can save everyone a lot of hassle.

So, where’s the best place to get the latest EPF statement? Let’s break it down.

Step 1: Get i-Akaun Activation Code

To access an EPF statement online, employers and employees must first register for an EPF i-Akaun through these steps:

Visit any EPF counter in person.
Request to register for i-Akaun as employers or members.
They will receive an SMS containing their user ID and password.
Ensure they activate their i-Akaun within 30 days using the provided credentials.

Step 2: Activating Employee/Employer’s i-Akaun

Once they receive their login details, employees can activate their i-Akaun by following these steps:

Visit the EPF official website: https://secure.kwsp.gov.my/member/member/login
Click on ‘Login’ and select as Member (employees) or Employer.

Enter the user ID and password received via SMS.
Agree to the terms and conditions.
Set up their own user ID and password.
Choose a security image and secret phrase for additional security.

After successful activation, employees will see a confirmation message and can log in anytime to access their EPF account.

Step 3: Download EPF Statement Online

Once their i-Akaun is activated, employees and employers can easily download their EPF statement.

Logging in to their i-Akaun and clicking on “My Account”.

Go to the bottom of the page, and you will see the option to download either a summary statement or a detailed statement.

Tip for Employers: Encourage employees to check that they are downloading the latest EPF statement, as financial institutions require up-to-date records.

Alternative Ways to Get EPF Statement

If employees don’t have internet access, they can still retrieve their EPF statement by:

Visiting EPF kiosks available at selected bank branches or EPF offices.
Using MyKad at an EPF kiosk for instant statement printing.

How to Get EPF Statement: Online vs. Offline Access

Feature	Online (i-Akaun)	Offline (EPF Branch)
Accessibility	24/7 from anywhere	Limited to office hours
Processing Time	Instant download	May take longer depending on queue
Convenience	Access anytime via mobile or computer	Requires physical visit

FAQs

1. How can employees get their EPF statement in Malaysia?

Employees can download their EPF statement through i-Akaun online or visit an EPF kiosk for a printed copy.

2. Can employees get an EPF statement online?

Yes, they can log in to i-Akaun, navigate to ‘My Account,’ and download their latest EPF statement.

3. How do employees check their EPF balance online?

Employees can log in to i-Akaun, and their latest EPF balance will be displayed on the dashboard.

4. How do employees download their EPF contribution history?

In i-Akaun, they can go to ‘My Account’, select ‘Contribution History’, and download the detailed statement.

5. Can employees print their EPF statement at a bank?

Yes, some banks provide EPF kiosks where employees can print their statement using MyKad.

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