STR Fasa 3 Payment 2025: Dates, Amounts, and Eligibility

August 2025 will mark the third phase of the government’s Sumbangan Tunai Rahmah (STR) programme. For many employees, this cash aid brings meaningful financial relief at a crucial point in the year.

That is why understanding the STR Fasa 3 schedule and eligibility is essential for employers in planning workforce communication, supporting staff morale, and aligning payroll discussions with transparency.

Below are the details of the STR Fasa 3 that employers need to know.

What Is STR Fasa 3?

Sumbangan Tunai Rahmah (STR) is Malaysia’s government cash aid programme to help households, senior citizens, and singles cope with the rising cost of living. The aid is released in four phases across 2025.

The third phase, STR Fasa 3, begins 12 August 2025. With a budget of RM2 billion, this round of payment will reach 8.6 million recipients. Each eligible individual may receive up to RM650 in this phase (depending on income and category).

Who Qualifies & How Much for STR Fasa 3 (2025)

The government has set different rates for households, senior citizens, and singles. Below is the breakdown:

1. Single / Senior Citizen Without Spouse

Category	Maximum (RM)	Phase 1	Phase 2	Phase 3	Phase 4
Single (Income ≤ RM2,500 (Age 21–59 / OKU Age 19–59))	600	150	150	150	150
Senior Citizen Without Spouse (Income ≤ RM5,000 (Age ≥ 60))	600	150	150	150	150

2. Household Category

a) Household Income ≤ RM2,500

No. of Children	Maximum (RM)	Phase 1	Phase 2	Phase 3	Phase 4
0	1,000	500	150	150	200
1–2	1,500	500	300	350	350
3–4	2,000	500	500	500	500
≥5	2,500	500	650	650	700

b) Household Income RM2,501 – RM5,000

No. of Children	Maximum (RM)	Phase 1	Phase 2	Phase 3	Phase 4
0	500	150	100	150	100
1–2	750	150	150	200	250
3–4	1,000	250	200	250	300
≥5	1,250	300	300	300	350

Methods of STR Payment

Employees can receive STR Fasa 3 through:

Bank Transfer: credited directly into the recipient’s registered bank account.
Cash Collection: available at Bank Simpanan Nasional (BSN) branches for those without bank accounts or if bank credit fails.

STR Phase 3 Payment Dates

The payment date starts at 12 August 2025. The disbursement will be paid in stages, depending on the category and method of payment. Bank transfers are usually processed first, followed by BSN cash claims.

Employers should note that payment timing may vary slightly, especially for new applicants or appeal cases approved in 2025.

How to Check STR Phase 3 Status

Recipients can verify their STR Fasa 3 payment details through the STR official portal: https://bantuantunai.hasil.gov.my. Follow these steps below:

Click Login MySTR
Enter the applicant’s MyKad number
Confirm security keyword
Information displayed will include:

Applicant’s name
Applicant’s MyKad number
Application status
Phase 1 payment details (if eligible)

Click the Phase 1 Payment Check menu
Enter password

The system will display: applicant’s name, MyKad number, application status, and Phase 3 payment details (if eligible).

How to Read the Latest STR Status

Employees may see different status updates when checking STR:

Approved (Lulus): Payment will be made according to category.
In Process (Dalam Proses): Application still under review or awaiting verification.
Rejected (Tidak Lulus): Not eligible. Employees can file an appeal (rayuan).

If details such as bank accounts are wrong or outdated, payments may be delayed and staff may need to claim manually at BSN.

Forgot STR Password

If employees forget their STR portal password, they can reset it online:

Visit the STR website.
Click on “Forgot Password”.
Enter your 12-digit MyKad number and click “Check”.
Provide your registered email and click “Next”.
Confirm your security keyword, then click “Yes”.
Answer the given security questions and click “Next”.
Create a new password and confirm it, then click “Change Password”.
A notification will appear confirming that your login ID has been updated.

If you fail to answer the security questions correctly after three attempts, your MySTR ID will be temporarily blocked. You can try again after 24 hours.

For further assistance, you may contact the nearest LHDNM office or call the LHDNM BKK Hotline at 1-800-88-2747.

Further Information

For more information and inquiries about Sumbangan Tunai Rahmah (STR) Phase 3, check the following channels:

STR Official Portal: https://bantuantunai.hasil.gov.my
Call BKK Hotline: 1-800-88-2747 (Operating hours: 9.00 a.m. – 5.00 p.m.)
Call MoF Hotline: 03-8882 4565 / 4566 (Operating hours: 9.00 a.m. – 5.00 p.m.)
Contact LHDNM Office lines (refer to the STR Official Portal)
Visit any LHDNM / PS / UTC office in person

FAQs

What is STR and who is eligible?

STR is government cash assistance for households, senior citizens, and singles with income limits (RM2,500 or RM5,000, depending on category).

How can employers assist employees with STR?

Employers can guide staff on checking their eligibility, remind them of key dates, and share official links for application or appeal.

Can STR be used to offset salary deductions?

No. STR is a personal aid from the government, not linked to employer payroll.

What should employees do if they haven’t received payment?

They should check their MySTR status. If marked “Failed Credit”, they can claim cash at BSN. If the status is “Rejected”, they must file an appeal.

Is STR taxable in Malaysia?

No. STR is a government aid, not taxable income.

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