Job Description /Accounting/Collection Specialist

Collection Specialist Job Description

A Collection Specialist is responsible for managing the collection of overdue payments from clients. They communicate with customers to resolve payment issues and negotiate payment arrangements. This role is essential for maintaining the organization’s cash flow.

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Job Brief

We are seeking a dedicated Collection Specialist to manage overdue accounts and ensure timely collection of payments. In this position, you will contact clients, assess account status, and establish payment plans to recover debts.

You will maintain detailed records of customer interactions and follow up on accounts to ensure resolution. Strong negotiation skills and the ability to maintain customer relationships are essential.

The ideal candidate should have experience in collections or customer service, with excellent communication and problem-solving abilities. This position offers an opportunity to positively impact our organization’s financial health.

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