Debt Collector Job Description

A Debt Collector is responsible for retrieving payments on overdue accounts while maintaining a professional approach. This role requires strong communication and negotiation skills to manage customer interactions effectively.

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This Debt Collector job description template will assist you in finding qualified candidates for your organization. Customize the responsibilities and qualifications to fit your specific needs. A precise template is essential for outlining your expectations clearly.

Debt Collector Responsibilities Include:

  • Contacting debtors to discuss payment plans
  • Negotiating payment arrangements
  • Tracking and updating payment status
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Job Brief

We are seeking a motivated Debt Collector to join our financial team. In this position, you will communicate with clients to collect outstanding payments while ensuring compliance with legal guidelines. Your negotiation skills will be vital in helping customers find manageable payment solutions.

You will maintain accurate records of interactions and payments while working closely with other departments to resolve issues. The ideal candidate will bring a strong sense of empathy and excellent problem-solving abilities to handle sensitive situations professionally. Strong attention to detail and organizational skills are critical in this role.

If you’re driven and have a passion for helping others navigate financial challenges, we invite you to apply. This is your opportunity to contribute positively to our collection efforts.

Responsibilities

  • Contacting debtors to discuss payment plans
  • Negotiating payment arrangements
  • Tracking and updating payment status
  • Preparing reports on debt collection activities
  • Following up with debtors via phone, email, and in person
  • Maintaining accurate records of all communication with debtors
  • Meeting monthly collection targets
  • Adhering to all debt collection laws and regulations
  • Providing excellent customer service to debtors
  • Collaborating with other team members to achieve department goals

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Requirement

  • Excellent communication skills
  • Strong negotiation skills
  • Ability to work under pressure
  • Attention to detail
  • Ability to handle difficult situations
  • Knowledge of debt collection laws
  • Ability to meet targets
  • Strong computer skills
  • Previous experience in debt collection
  • Diploma or degree in relevant field

Skills

  • Strong communication skills
  • Negotiation skills
  • Problem-solving abilities
  • Organizational skills
  • Customer service skills
  • Analytical thinking
  • Attention to detail
  • Ability to work independently
  • Teamwork skills
  • Time management

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