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Products
INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Duty Manager Job Description
As a Duty Manager, you’ll oversee daily operations and ensure that procedures are running smoothly. You will be responsible for leading your team, resolving issues, and maintaining a high level of service for our clients.
This Duty Manager job description template can help you attract the right candidates for your organization. Customize the responsibilities and qualifications to meet your specific needs. A well-defined template will assist you in finding the ideal fit for your team.
Duty Manager Responsibilities Include:
- Lead and motivate a team to achieve sales targets and KPIs
- Ensure smooth operations and customer satisfaction
- Handle customer complaints and resolve issues efficiently
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Job Brief
We are seeking an experienced Duty Manager to join our organization. In this role, you’ll oversee staff and operations during your shift, ensuring everything runs efficiently and reliably. Strong leadership skills will help you motivate your team and maintain an engaging work environment.
Your responsibilities will include monitoring service levels, addressing any operational concerns, and providing support to employees. You’ll also play a vital role in ensuring compliance with company policies and procedures. Excellent problem-solving skills and a customer-centric approach will be vital in this position.
If you have a knack for leadership and enjoy working in a fast-paced setting, we want to hear from you. This is your chance to make a significant impact on our team and contribute to our overall success.
Responsibilities
- Lead and motivate a team to achieve sales targets and KPIs
- Ensure smooth operations and customer satisfaction
- Handle customer complaints and resolve issues efficiently
- Manage inventory and stock levels
- Create staff schedules and assign duties
- Train and develop team members
- Conduct performance evaluations and provide feedback
- Implement company policies and procedures
- Collaborate with other departments to optimize operations
- Maintain a clean and organized work environment
Requirement
- Minimum 2 years of experience in a similar role
- Strong leadership and communication skills
- Excellent problem-solving abilities
- Ability to work in a fast-paced environment
- Knowledge of industry regulations and standards
- Flexibility to work evenings and weekends
- Ability to multitask and prioritize tasks
- Proficiency in Microsoft Office suite
- Bachelor's degree in Business Administration or related field
- Positive and proactive attitude
Skills
- Leadership
- Communication
- Problem-solving
- Time management
- Customer service
- Teamwork
- Organizational skills
- Attention to detail
- Adaptability
- Conflict resolution