Receptionist Job Description

As a Receptionist, you'll be the first point of contact for visitors and callers, providing a warm welcome and ensuring that their inquiries are handled efficiently. Strong organizational skills and a friendly demeanor are essential in this role.

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This Receptionist job description template is an excellent resource for attracting the right candidates for your front office. Tailor the responsibilities and qualifications to fit your organization’s specific needs. A clear template helps potential applicants understand your expectations.

Receptionist Responsibilities Include:

  • Greet and welcome guests
  • Answer and direct phone calls
  • Manage incoming and outgoing mail
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Job Brief

We are seeking a professional Receptionist to join our team. In this role, you will greet visitors, answer phone calls, and manage incoming inquiries with a friendly and helpful attitude. Your organizational skills will help streamline daily operations and ensure an efficient front office environment.

You will also handle administrative tasks, such as coordinating appointments and maintaining records. Excellent communication skills and a desire to provide outstanding service are fundamental in this position. Being detail-oriented and capable of multitasking will enhance your success as a Receptionist.

If you enjoy being the face of an organization and have a passion for helping others, we would love to hear from you. Join us and play a vital role in creating a welcoming atmosphere for our clients and visitors.

Responsibilities

  • Greet and welcome guests
  • Answer and direct phone calls
  • Manage incoming and outgoing mail
  • Maintain a tidy and organized reception area
  • Assist with administrative tasks as needed
  • Schedule appointments and meetings
  • Provide information to visitors
  • Handle inquiries and resolve complaints
  • Update and maintain office records
  • Assist with special projects as assigned

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Requirement

  • Excellent communication skills
  • Proficiency in MS Office
  • Strong organizational skills
  • Ability to multitask
  • Friendly and professional demeanor
  • Previous experience in a similar role
  • Ability to work independently
  • Attention to detail
  • Ability to handle a high volume of calls and visitors
  • Fluency in English and Malay

Skills

  • Customer service
  • Time management
  • Problem solving
  • Teamwork
  • Interpersonal skills
  • Attention to detail
  • Computer skills
  • Telephone etiquette
  • Multitasking
  • Adaptability

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