Service Advisor Job Description

A Service Advisor is crucial in bridging communication between our customers and the service technicians. In this role, you’ll facilitate an exceptional customer experience, ensuring clients feel informed and valued throughout their service journey.

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Job Brief

We are looking for a knowledgeable Service Advisor to join our service team. As the main point of contact for customers, you’ll assist them in managing their vehicle maintenance and repair needs. Your communication skills will be invaluable as you provide timely updates and address any concerns customers may have.

In this role, you will gather relevant information from clients, relay it to our technicians, and ensure that everyone is on the same page about timelines and costs. Following up with customers after their service will be a key part of your responsibilities to ensure their satisfaction. A friendly demeanor and strong customer service skills are essential for thriving in this position.

If you’re passionate about the automotive industry and enjoy making personal connections with customers, we’d love to hear from you. Your efforts will be instrumental in building a loyal customer base and enhancing our service reputation.

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