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Products
INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Field Service Technician Job Description
A Field Service Technician is responsible for providing on-site technical support and maintenance for customers. This role requires strong problem-solving skills and the ability to interact well with clients in various environments.
This Field Service Technician job description template is a great starting point for attracting qualified candidates. Customize the details and requirements based on your organization's specific needs. A well-crafted template will help you communicate your expectations effectively.
Field Service Technician Responsibilities Include:
- Travel to client locations to install, maintain, and repair equipment
- Diagnose and troubleshoot technical issues
- Provide on-site training and support to clients
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Job Brief
We are looking for a skilled Field Service Technician to join our team. In this position, you’ll travel to client sites to provide installation, repair, and maintenance services for our products. Your technical abilities and customer-facing skills will be crucial in ensuring customer satisfaction.
You will diagnose issues, perform repairs, and offer training to users as needed. Strong communication skills will help you explain technical concepts clearly and build trusting relationships with clients. An organized approach and attention to detail will be key as you manage your schedule and maintain accurate records of your work.
If you enjoy hands-on work and have a passion for helping others, we want to hear from you. This role offers an exciting opportunity to work directly with clients and make a positive impact on their experience with our products.
Responsibilities
- Travel to client locations to install, maintain, and repair equipment
- Diagnose and troubleshoot technical issues
- Provide on-site training and support to clients
- Document all service activities and maintain accurate records
- Collaborate with the team to improve service procedures and efficiency
- Maintain inventory of parts and equipment
- Ensure customer satisfaction and resolve any complaints or issues
- Adhere to company policies and procedures
- Stay current on industry trends and developments
- Maintain a clean and organized work environment
Requirement
- Minimum of 2 years of experience in a similar role
- Valid driver's license
- Strong technical skills in troubleshooting and repairing electronic equipment
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility to work on weekends and holidays if needed
- Ability to lift and carry heavy equipment
- Knowledge of networking and software installation
- Certification in relevant field is a plus
- Attention to detail and problem-solving skills
Skills
- Technical troubleshooting
- Customer service
- Networking
- Software installation
- Equipment maintenance
- Documentation
- Team collaboration
- Problem-solving
- Attention to detail
- Communication