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Resources
Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Field Service Technician Job Description
A Field Service Technician is responsible for providing on-site technical support and maintenance for customers. This role requires strong problem-solving skills and the ability to interact well with clients in various environments.
This Field Service Technician job description template is a great starting point for attracting qualified candidates. Customize the details and requirements based on your organization's specific needs. A well-crafted template will help you communicate your expectations effectively.
Field Service Technician Responsibilities Include:
- Install, maintain, and repair equipment at customer sites
- Troubleshoot technical issues and provide solutions
- Perform routine maintenance and inspections
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Job Brief
We are looking for a skilled Field Service Technician to join our team. In this position, you’ll travel to client sites to provide installation, repair, and maintenance services for our products. Your technical abilities and customer-facing skills will be crucial in ensuring customer satisfaction.
You will diagnose issues, perform repairs, and offer training to users as needed. Strong communication skills will help you explain technical concepts clearly and build trusting relationships with clients. An organized approach and attention to detail will be key as you manage your schedule and maintain accurate records of your work.
If you enjoy hands-on work and have a passion for helping others, we want to hear from you. This role offers an exciting opportunity to work directly with clients and make a positive impact on their experience with our products.
Responsibilities
- Install, maintain, and repair equipment at customer sites
- Troubleshoot technical issues and provide solutions
- Perform routine maintenance and inspections
- Train customers on proper equipment usage and maintenance
- Document all service activities and report to management
- Coordinate with other technicians and departments as needed
- Ensure customer satisfaction by providing quality service
- Adhere to company policies and safety guidelines
- Stay current on industry trends and advancements
- Assist with special projects and initiatives as assigned
Requirement
- Minimum of 2 years of experience in field service
- Strong technical skills in troubleshooting and repairing equipment
- Excellent communication and customer service skills
- Ability to work independently and in a team
- Valid driver's license and clean driving record
- Ability to lift and carry heavy equipment
- Flexibility to work on weekends or evenings as needed
- Knowledge of computer systems and software
- Experience with electrical and mechanical systems
- High school diploma or equivalent
Skills
- Technical troubleshooting
- Customer service
- Communication
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Adaptability
- Computer proficiency
- Electrical and mechanical knowledge