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INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Field Service Technician Job Description
A Field Service Technician is responsible for providing on-site technical support and maintenance for customers. This role requires strong problem-solving skills and the ability to interact well with clients in various environments.
This Field Service Technician job description template is a great starting point for attracting qualified candidates. Customize the details and requirements based on your organization's specific needs. A well-crafted template will help you communicate your expectations effectively.
Field Service Technician Responsibilities Include:
- Installing, maintaining, and repairing equipment at client sites
- Troubleshooting technical issues and providing solutions
- Training clients on how to use equipment properly
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Job Brief
We are looking for a skilled Field Service Technician to join our team. In this position, you’ll travel to client sites to provide installation, repair, and maintenance services for our products. Your technical abilities and customer-facing skills will be crucial in ensuring customer satisfaction.
You will diagnose issues, perform repairs, and offer training to users as needed. Strong communication skills will help you explain technical concepts clearly and build trusting relationships with clients. An organized approach and attention to detail will be key as you manage your schedule and maintain accurate records of your work.
If you enjoy hands-on work and have a passion for helping others, we want to hear from you. This role offers an exciting opportunity to work directly with clients and make a positive impact on their experience with our products.
Responsibilities
- Installing, maintaining, and repairing equipment at client sites
- Troubleshooting technical issues and providing solutions
- Training clients on how to use equipment properly
- Documenting service and maintenance activities
- Collaborating with internal teams to improve processes
- Ensuring client satisfaction with services provided
- Adhering to safety protocols and regulations
- Managing inventory of parts and equipment
- Maintaining accurate records of work performed
- Providing technical support over the phone or online
Requirement
- Diploma or equivalent in a relevant field
- Minimum of 2 years experience in field service or related role
- Strong problem-solving skills
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Valid driver's license
- Knowledge of technical systems and equipment
- Willingness to travel as needed
- Ability to lift and move heavy equipment
- Adaptability and flexibility
Skills
- Technical troubleshooting
- Customer service
- Equipment installation
- Problem-solving
- Teamwork
- Communication
- Time management
- Attention to detail
- Adaptability
- Organization