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Resources
Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Field Service Technician Job Description
A Field Service Technician is responsible for providing on-site technical support and maintenance for customers. This role requires strong problem-solving skills and the ability to interact well with clients in various environments.
This Field Service Technician job description template is a great starting point for attracting qualified candidates. Customize the details and requirements based on your organization's specific needs. A well-crafted template will help you communicate your expectations effectively.
Field Service Technician Responsibilities Include:
- Install and configure equipment at customer sites
- Perform routine maintenance and inspections
- Troubleshoot and repair equipment issues
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Job Brief
We are looking for a skilled Field Service Technician to join our team. In this position, you’ll travel to client sites to provide installation, repair, and maintenance services for our products. Your technical abilities and customer-facing skills will be crucial in ensuring customer satisfaction.
You will diagnose issues, perform repairs, and offer training to users as needed. Strong communication skills will help you explain technical concepts clearly and build trusting relationships with clients. An organized approach and attention to detail will be key as you manage your schedule and maintain accurate records of your work.
If you enjoy hands-on work and have a passion for helping others, we want to hear from you. This role offers an exciting opportunity to work directly with clients and make a positive impact on their experience with our products.
Responsibilities
- Install and configure equipment at customer sites
- Perform routine maintenance and inspections
- Troubleshoot and repair equipment issues
- Provide training to customers on equipment usage
- Maintain accurate records of service visits and repairs
- Collaborate with internal teams to resolve complex technical issues
- Ensure customer satisfaction through timely and effective service
- Adhere to company safety guidelines and procedures
- Stay current on industry trends and technology advancements
- Contribute to continuous improvement initiatives
Requirement
- Diploma in Electrical or Mechanical Engineering
- 2+ years of experience in field service or related field
- Strong communication and problem-solving skills
- Ability to work independently and in a team
- Valid driver's license
- Willingness to travel to customer sites
- Knowledge of electronic and mechanical systems
- Experience with troubleshooting and repair of equipment
- Ability to lift and carry heavy equipment
- Excellent time management skills
Skills
- Technical troubleshooting
- Customer service
- Equipment installation
- Problem-solving
- Time management
- Communication
- Teamwork
- Attention to detail
- Adaptability
- Continuous learning