Job Description /Customer service/Field Service Technician

Field Service Technician Job Description

A Field Service Technician is responsible for providing on-site technical support and maintenance for customers. This role requires strong problem-solving skills and the ability to interact well with clients in various environments.

Need to generate a attractive job descriptions?

Generate in 5 minutes with our AI Powered Job Description Generator

This Field Service Technician job description template is a great starting point for attracting qualified candidates. Customize the details and requirements based on your organization's specific needs. A well-crafted template will help you communicate your expectations effectively.

Field Service Technician Responsibilities Include:

  • Install, maintain, and repair equipment at customer sites
  • Troubleshoot technical issues and provide solutions
  • Perform routine maintenance and inspections
JOB AD HIRE FAST IN 72 HOURS

Hiring an Assistant Manager?

  • Hire FAST in 72 Hours
  • Quality Candidates
  • Integrated AI
Job Ad

Simplify your recruiting process and find top talents FASTER with AJobThing Job Ad

Job Brief

We are looking for a skilled Field Service Technician to join our team. In this position, you’ll travel to client sites to provide installation, repair, and maintenance services for our products. Your technical abilities and customer-facing skills will be crucial in ensuring customer satisfaction.

You will diagnose issues, perform repairs, and offer training to users as needed. Strong communication skills will help you explain technical concepts clearly and build trusting relationships with clients. An organized approach and attention to detail will be key as you manage your schedule and maintain accurate records of your work.

If you enjoy hands-on work and have a passion for helping others, we want to hear from you. This role offers an exciting opportunity to work directly with clients and make a positive impact on their experience with our products.

Responsibilities

  • Install, maintain, and repair equipment at customer sites
  • Troubleshoot technical issues and provide solutions
  • Perform routine maintenance and inspections
  • Train customers on proper equipment usage and maintenance
  • Document all service activities and report to management
  • Coordinate with other technicians and departments as needed
  • Ensure customer satisfaction by providing quality service
  • Adhere to company policies and safety guidelines
  • Stay current on industry trends and advancements
  • Assist with special projects and initiatives as assigned

Need to generate a attractive job descriptions?

Generate in 5 minutes with our AI Powered Job Description Generator

Requirement

  • Minimum of 2 years of experience in field service
  • Strong technical skills in troubleshooting and repairing equipment
  • Excellent communication and customer service skills
  • Ability to work independently and in a team
  • Valid driver's license and clean driving record
  • Ability to lift and carry heavy equipment
  • Flexibility to work on weekends or evenings as needed
  • Knowledge of computer systems and software
  • Experience with electrical and mechanical systems
  • High school diploma or equivalent

Skills

  • Technical troubleshooting
  • Customer service
  • Communication
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Adaptability
  • Computer proficiency
  • Electrical and mechanical knowledge

Frequently Asked Questions About Field Service Technician Job Description

© Copyright Agensi Pekerjaan Ajobthing Sdn Bhd SSM (1036935K) EA License Number JTKSM 232C Terms & Condition Privacy & Policy About Us