Cafe Manager Job Description

A Cafe Manager is responsible for the overall operations of a cafe, including managing staff, inventory, and customer service. They ensure a high-quality experience for customers while maintaining a profitable business. Their leadership and organizational skills are necessary to create an inviting atmosphere and build a loyal clientele.

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Use this Cafe Manager job description template to find capable candidates who can successfully run your cafe. Tailor the responsibilities and qualifications to fit the unique requirements of your establishment.

Cafe Manager Responsibilities Include:

  • Hiring, training, and supervising cafe staff
  • Creating and implementing operational procedures
  • Ensuring high levels of customer satisfaction
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Job Brief

We are looking for an experienced Cafe Manager to oversee the daily operations of our cafe. In this role, you will manage staff schedules, order supplies, and ensure customer satisfaction. Your leadership will guide the team to provide excellent service and quality products.

You will be responsible for financial management, including analyzing sales, controlling costs, and developing marketing strategies to grow the business. Strong communication and interpersonal skills are vital for fostering a positive environment.

This position offers an exciting opportunity to lead a dynamic team and innovate in our service offerings. If you have a passion for the cafe culture and a drive for excellence, we would love for you to apply!

Responsibilities

  • Hiring, training, and supervising cafe staff
  • Creating and implementing operational procedures
  • Ensuring high levels of customer satisfaction
  • Managing inventory and ordering supplies
  • Developing and implementing marketing strategies
  • Monitoring financial performance and budgeting
  • Maintaining cleanliness and hygiene standards
  • Resolving customer complaints and issues
  • Collaborating with vendors and suppliers
  • Staying up-to-date with industry trends and regulations

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Requirement

  • At least 3 years of experience in a similar role
  • Strong leadership and management skills
  • Excellent communication and interpersonal abilities
  • Knowledge of food and beverage industry trends
  • Ability to work in a fast-paced environment
  • Proven track record of achieving sales targets
  • Familiarity with inventory management and cost control
  • Food safety and hygiene certification
  • Ability to work flexible hours, including weekends and holidays
  • Fluency in English and Malay

Skills

  • Leadership
  • Customer Service
  • Team Management
  • Communication
  • Budgeting
  • Marketing
  • Inventory Management
  • Food Safety
  • Problem-solving
  • Sales

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