Job Description /Sales/Account Representative

Account Representative Job Description

The Account Representative is responsible for managing client accounts and ensuring their needs are met effectively. This role requires strong communication skills and the ability to build relationships with clients. The ideal candidate is detail-oriented and customer-focused.

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Use this Account Representative job description to attract candidates who are skilled in managing client relationships and accounts. Customize the role specifics to reflect your organization’s needs. A dedicated representative is vital for maintaining customer satisfaction.

Account Representative Responsibilities Include:

  • Manage a portfolio of accounts to achieve long-term success
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers' individual needs
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Job Brief

We are looking for a proactive Account Representative to manage client accounts and ensure their needs are met. In this role, you will maintain regular communication with clients, address inquiries, and oversee account-related tasks.

Strong organizational skills and a customer-focused approach are essential for success. Collaborating with other departments will be necessary to deliver exceptional service to clients.

If you are passionate about account management and enjoy fostering relationships, we encourage you to apply. This position offers an opportunity to make a significant impact on client satisfaction and account success.

Join our team and contribute to building strong client partnerships.

Responsibilities

  • Manage a portfolio of accounts to achieve long-term success
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers' individual needs
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Identify opportunities for upselling
  • Analyze sales data and make informed decisions to drive business growth
  • Collaborate with internal teams to improve customer experience
  • Stay up-to-date with industry trends and best practices
  • Meet sales targets and KPIs

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Excellent communication and negotiation skills
  • Proven experience in sales or customer service
  • Ability to build and maintain client relationships
  • Strong organizational and time-management skills
  • Knowledge of CRM software
  • Attention to detail
  • Ability to work under pressure
  • Team player
  • Fluent in English and Malay

Skills

  • Sales
  • Customer service
  • Negotiation
  • CRM software
  • Communication
  • Relationship building
  • Organizational skills
  • Time-management
  • Problem-solving
  • Teamwork

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