Job Description /Sales/Account Representative

Account Representative Job Description

The Account Representative is responsible for managing client accounts and ensuring their needs are met effectively. This role requires strong communication skills and the ability to build relationships with clients. The ideal candidate is detail-oriented and customer-focused.

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Use this Account Representative job description to attract candidates who are skilled in managing client relationships and accounts. Customize the role specifics to reflect your organization’s needs. A dedicated representative is vital for maintaining customer satisfaction.

Account Representative Responsibilities Include:

  • Manage and grow client accounts
  • Develop and maintain strong relationships with clients
  • Identify new business opportunities
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Job Brief

We are looking for a proactive Account Representative to manage client accounts and ensure their needs are met. In this role, you will maintain regular communication with clients, address inquiries, and oversee account-related tasks.

Strong organizational skills and a customer-focused approach are essential for success. Collaborating with other departments will be necessary to deliver exceptional service to clients.

If you are passionate about account management and enjoy fostering relationships, we encourage you to apply. This position offers an opportunity to make a significant impact on client satisfaction and account success.

Join our team and contribute to building strong client partnerships.

Responsibilities

  • Manage and grow client accounts
  • Develop and maintain strong relationships with clients
  • Identify new business opportunities
  • Negotiate contracts and agreements
  • Provide excellent customer service
  • Prepare reports and presentations
  • Collaborate with internal teams to meet client needs
  • Stay updated on industry trends and competitors
  • Meet sales targets and KPIs
  • Attend networking events and conferences

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Requirement

  • Bachelor's degree in Business or related field
  • Excellent communication and interpersonal skills
  • Proven experience in sales or account management
  • Strong negotiation skills
  • Ability to meet deadlines and work under pressure
  • Proficiency in Microsoft Office
  • Knowledge of CRM software
  • Detail-oriented and organized
  • Ability to work independently and in a team
  • Fluency in English and Malay

Skills

  • Sales and negotiation skills
  • Customer relationship management
  • Account management
  • Communication and interpersonal skills
  • Time management and organization
  • Analytical and problem-solving skills
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Attention to detail
  • Fluency in English and Malay

Frequently Asked Questions About Account Representative Job Description

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