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Products
INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Account Manager Job Description
The Account Manager is responsible for managing client relationships and ensuring their needs are met effectively. This role requires strong communication and interpersonal skills. The ideal candidate is detail-oriented and focused on customer satisfaction.
Utilize this Account Manager job description to attract candidates skilled in managing client accounts. Customize the role specifics to reflect your organization’s needs. A dedicated manager will play a crucial role in maintaining client satisfaction.
Account Manager Responsibilities Include:
- Develop and maintain strong relationships with clients
- Identify new business opportunities and upsell products/services to existing clients
- Manage and oversee client accounts to ensure satisfaction and retention
Hiring an Assistant Manager?
- Hire FAST in 72 Hours
- Quality Candidates
- Integrated AI
Job Brief
We are seeking a proactive Account Manager to oversee our client accounts and ensure their needs are met. In this role, you will manage communications, maintain relationships, and address client inquiries promptly.
Strong organizational skills and a customer-focused approach are essential for success in this position. Collaborating with other departments will be necessary to deliver exceptional service to clients.
If you are passionate about account management and enjoy fostering relationships, we encourage you to apply. This position offers an opportunity to make a significant impact on client satisfaction and account success.
Join our team and contribute to building strong client partnerships.
Responsibilities
- Develop and maintain strong relationships with clients
- Identify new business opportunities and upsell products/services to existing clients
- Manage and oversee client accounts to ensure satisfaction and retention
- Prepare and present reports on account status and sales performance
- Collaborate with internal teams to meet client needs
- Stay up-to-date on industry trends and competitor activities
- Resolve client issues in a timely and effective manner
- Meet and exceed sales targets and KPIs
- Attend meetings and conferences to network and generate leads
- Provide feedback and insights to improve company products/services
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum of 3 years experience in account management
- Proven track record of exceeding sales targets
- Excellent communication and negotiation skills
- Strong organizational and time-management abilities
- Ability to build strong client relationships
- Proficiency in CRM software and Microsoft Office suite
- Ability to work independently and as part of a team
- Willingness to travel when necessary
- Fluency in English and Malay
Skills
- Sales and negotiation skills
- Client relationship management
- CRM software proficiency
- Communication and presentation skills
- Problem-solving abilities
- Time-management and organizational skills
- Teamwork and collaboration
- Industry knowledge and expertise
- Adaptability and flexibility
- Attention to detail