Job Description /Sales/Account Manager

Account Manager Job Description

The Account Manager is responsible for managing client relationships and ensuring their needs are met effectively. This role requires strong communication and interpersonal skills. The ideal candidate is detail-oriented and focused on customer satisfaction.

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Utilize this Account Manager job description to attract candidates skilled in managing client accounts. Customize the role specifics to reflect your organization’s needs. A dedicated manager will play a crucial role in maintaining client satisfaction.

Account Manager Responsibilities Include:

  • Develop and maintain relationships with key clients
  • Identify new business opportunities and upsell products/services
  • Prepare and present sales proposals and contracts
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Job Brief

We are seeking a proactive Account Manager to oversee our client accounts and ensure their needs are met. In this role, you will manage communications, maintain relationships, and address client inquiries promptly.

Strong organizational skills and a customer-focused approach are essential for success in this position. Collaborating with other departments will be necessary to deliver exceptional service to clients.

If you are passionate about account management and enjoy fostering relationships, we encourage you to apply. This position offers an opportunity to make a significant impact on client satisfaction and account success.

Join our team and contribute to building strong client partnerships.

Responsibilities

  • Develop and maintain relationships with key clients
  • Identify new business opportunities and upsell products/services
  • Prepare and present sales proposals and contracts
  • Collaborate with internal teams to meet client needs
  • Monitor and analyze sales performance metrics
  • Provide regular updates and reports to management
  • Resolve client issues in a timely and effective manner
  • Stay up-to-date on industry trends and competition
  • Attend industry events and conferences
  • Achieve quarterly and annual sales targets

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Minimum 3 years of experience in account management
  • Proven track record of exceeding sales targets
  • Excellent communication and negotiation skills
  • Strong analytical and problem-solving abilities
  • Ability to work well under pressure and meet tight deadlines
  • Experience in CRM software and MS Office Suite
  • Knowledge of marketing and advertising principles
  • Ability to travel for client meetings
  • Fluency in English and Malay

Skills

  • Sales and negotiation
  • Client relationship management
  • Communication and presentation
  • Analytical and problem-solving
  • Team collaboration
  • CRM software proficiency
  • Market research and analysis
  • Project management
  • Time management
  • Fluency in English and Malay

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