Job Description /Sales/Account Manager

Account Manager Job Description

The Account Manager is responsible for managing client relationships and ensuring their needs are met effectively. This role requires strong communication and interpersonal skills. The ideal candidate is detail-oriented and focused on customer satisfaction.

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Utilize this Account Manager job description to attract candidates skilled in managing client accounts. Customize the role specifics to reflect your organization’s needs. A dedicated manager will play a crucial role in maintaining client satisfaction.

Account Manager Responsibilities Include:

  • Develop and maintain relationships with key clients
  • Identify new business opportunities and pitch products or services
  • Negotiate contracts and close agreements to maximize profits
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Job Brief

We are seeking a proactive Account Manager to oversee our client accounts and ensure their needs are met. In this role, you will manage communications, maintain relationships, and address client inquiries promptly.

Strong organizational skills and a customer-focused approach are essential for success in this position. Collaborating with other departments will be necessary to deliver exceptional service to clients.

If you are passionate about account management and enjoy fostering relationships, we encourage you to apply. This position offers an opportunity to make a significant impact on client satisfaction and account success.

Join our team and contribute to building strong client partnerships.

Responsibilities

  • Develop and maintain relationships with key clients
  • Identify new business opportunities and pitch products or services
  • Negotiate contracts and close agreements to maximize profits
  • Collaborate with internal teams to meet customer needs
  • Resolve customer complaints in a timely and professional manner
  • Stay up-to-date with industry trends and market developments
  • Prepare reports on account status and sales performance
  • Attend meetings, trade shows, and conferences as required
  • Contribute to team effort by accomplishing related results as needed
  • Maintain professional and technical knowledge by attending workshops and reviewing publications

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Minimum 3 years of experience in account management or sales
  • Strong communication and negotiation skills
  • Proven track record of meeting sales targets
  • Ability to build and maintain strong client relationships
  • Knowledge of CRM software
  • Excellent time management and organizational skills
  • Ability to work independently and as part of a team
  • Fluency in English and Malay
  • Willingness to travel as needed

Skills

  • Sales
  • Account Management
  • Negotiation
  • Customer Relationship Management
  • Communication
  • Problem-solving
  • Time Management
  • Organizational Skills
  • CRM Software
  • Market Knowledge

Frequently Asked Questions About Account Manager Job Description

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