Job Description /Sales/Account Manager

Account Manager Job Description

The Account Manager is responsible for managing client relationships and ensuring their needs are met effectively. This role requires strong communication and interpersonal skills. The ideal candidate is detail-oriented and focused on customer satisfaction.

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Utilize this Account Manager job description to attract candidates skilled in managing client accounts. Customize the role specifics to reflect your organization’s needs. A dedicated manager will play a crucial role in maintaining client satisfaction.

Account Manager Responsibilities Include:

  • Build and maintain strong, long-lasting customer relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts
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Job Brief

We are seeking a proactive Account Manager to oversee our client accounts and ensure their needs are met. In this role, you will manage communications, maintain relationships, and address client inquiries promptly.

Strong organizational skills and a customer-focused approach are essential for success in this position. Collaborating with other departments will be necessary to deliver exceptional service to clients.

If you are passionate about account management and enjoy fostering relationships, we encourage you to apply. This position offers an opportunity to make a significant impact on client satisfaction and account success.

Join our team and contribute to building strong client partnerships.

Responsibilities

  • Build and maintain strong, long-lasting customer relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Forecast and track key account metrics
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Prepare reports on account status
  • Assist with high severity requests or issue escalations as needed

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Minimum of 3 years of experience in account management
  • Excellent communication and negotiation skills
  • Proven track record of meeting sales targets
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office and CRM software
  • Ability to travel as needed
  • Strong attention to detail
  • Knowledge of industry trends and best practices

Skills

  • Customer relationship management
  • Sales and negotiation skills
  • Strategic planning
  • Problem-solving
  • Communication skills
  • Analytical skills
  • Time management
  • Organizational skills
  • Attention to detail
  • Teamwork

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