eVisa Malaysia (MyVisa 2.0) Employer Guide to Supporting Workers

Hiring foreign workers or receiving overseas visitors often requires a valid visa. With the launch of MyVisa 2.0 (eVisa Malaysia) in August 2025, the process is now faster and fully online.

Employers who understand how this system works can better support their employees, reduce delays, and ensure compliance with immigration requirements.

What is MyVisa 2.0 (eVisa Malaysia)?

Malaysia has upgraded its online visa application system with the launch of MyVisa 2.0 (eVisa Malaysia) on 1 August 2025. This system replaces the earlier version introduced in 2021, offering a faster, safer, and more user-friendly platform for foreign citizens to apply for visas digitally.

The system uses AI-driven verification, digital document uploads, and real-time status tracking. Applicants no longer need to visit embassies or consulates; everything can be done online, from submission to approval.

Difference from other visa types:

eVisa (MyVisa 2.0): Apply fully online, download the visa, and present it upon entry.
Visa on Arrival: Limited to certain nationalities and entry points; not recommended for work or long stays.
Manual Visa: Still available but requires embassy submission, which is slower and less convenient.

The digital shift facilitates the easier processing of visas for foreign workers, candidates, and business visitors.

Who Needs an eVisa

Not everyone needs an eVisa to enter Malaysia, but many foreign citizens do. Employers should always check requirements before confirming travel or hiring decisions.

Foreign Workers

Nationals from countries like Bangladesh, Nepal, India, Pakistan, Vietnam, and Indonesia usually require an eVisa to work in Malaysia.

Business Visitors

Foreign partners, investors, or clients from visa-required countries.

Tourists and Family Visitors

When candidates or staff families visit Malaysia from countries that require visas.

Students & Medical Travellers

For study or long-term medical treatment, an eVisa is often required alongside special approvals (eVAL, VDR).

Use the Immigration Malaysia portal to check if a candidate’s nationality is on the visa-required list. This helps avoid delays in recruitment or onboarding.

Step-by-Step: How to Apply for an eVisa Malaysia

Applying for an eVisa under MyVisa 2.0 is straightforward, but accuracy is key. Employers should guide staff or foreign hires through these steps:

Visit the official portal malaysiavisa.imi.gov.my.
Register an account. Applicants must create a personal login with an email and a password.
Fill in the online form. Enter personal details, passport number, travel purpose, and contact information.
Upload documents. Passport copy, passport photo, and supporting letters if required (company letter for work visa, accommodation proof for tourists, etc.).
Pay the visa fee. Fees are paid online via credit card, FPX, or e-wallet.
Wait for approval. The system processes applications within 2-7 working days (excluding weekends and public holidays).
Download & Print eVisa. Once approved, applicants must print the eVisa on A4 paper and bring it when travelling. Immigration officers will scan and verify it upon entry.

Required Documents

Applicants should prepare all documents before starting the application to avoid delays:

Valid Passport: Must be valid for at least 6 months from the date of entry and have at least 3 blank pages.
Recent Passport-Size Photo: White background, no shadows, face clearly visible.
Flight & Accommodation Details: Return flight booking, hotel confirmation, or letter from host.
Employer / Company Letter: For employment-related applications, HR must prepare a formal letter on company letterhead stating the job position, purpose of entry, and duration of stay.
Supporting Documents: Bank statements, eVAL/VDR for students and workers, or birth certificates for minors if applicable.

Employers can provide templates of company letters so applications remain consistent and professional.

Processing Time & Fees

Normally, the processing time of an eVisa is between 2-7 working days. Some cases may take longer if additional verification is needed.

Detailed fees are below:

Processing charge: RM105
Service charge: 0.8% – 1.7% depending on the online payment method used.

Advise candidates to apply at least 2 weeks before travel to buffer, reducing stress from unexpected delays.

Checking eVisa Application Status

Applicants can easily track their visa status through the MyVisa portal:

Log in and check the application dashboard for updates.
Email notifications will be sent once the application is approved.
If there are issues or technical errors, applicants can use the live chat support or contact Immigration Malaysia directly.

Employer Role

Employers and HR departments have a responsibility to support foreign staff through the visa process. Practical steps include:

Guide employees step by step on using the portal, especially those unfamiliar with online systems.
Provide supporting letters quickly, using company letterhead and an official signature.
Track visa progress before confirming travel bookings or employment start dates.
Educate staff to only use the official website to avoid scams and fake agents.
Keep records of all submitted applications to ensure compliance.

Common Issues & Solutions

Even with the upgraded MyVisa 2.0 system, applications don’t always go smoothly. Employees may face rejections, delays, or technical errors during the process. Employers who know the common issues and how to solve them can guide staff quickly and prevent disruptions to work or travel plans.

Application Rejected due to Incomplete or Unclear Documents

Solution: Resubmit with corrected documents. Ensure scans are clear and within size limits.

Slow Processing or System Delays

Solution: Apply early at least 14 days before departure.

Technical Errors in the Portal

Solution: Try clearing the browser cache or switching devices. Contact the helpdesk if the error persists.

Scam Websites Offering “Fast-track eVisa”

Solution: Always use the official portal malaysiavisa.imi.gov.my. Educate employees not to share passport details on third-party sites.

FAQs

Can HR apply on behalf of employees?

Yes. HR can assist in preparing documents and submitting applications, but it is recommended that employees have their own registered account for transparency.

How long before travel should an eVisa be applied?

At least 2 weeks before departure, to allow for processing time and corrections if needed.

Is an eVisa valid for multiple entries?

Yes, both Single Entry Visa (SEV) and Multiple Entry Visa (MEV) are available depending on nationality and purpose. Check the portal for eligibility.

What if the eVisa is rejected?

Employees can reapply with corrected documents. If rejection persists, employers should contact the Immigration Department for clarification.

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