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MDEC Launches Smart Automation Grant 2021 for Services Sector
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MDEC Launches Smart Automation Grant 2021 for Services Sector

Mohamad Danial bin Ab Khalil
by Mohamad Danial bin Ab Khalil
Sep 03, 2021 at 01:18 AM

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THE Malaysia Digital Economy Corp (MDEC) recently announced the 2021 edition of the #SMART Automation Grant (SAG) and is inviting new applicants.

The SAG is a matching grant to help companies in the services sector automate their processes and progress towards digitalisation. Digitalisation is a crucial process that has become increasingly essential following the pandemic and a digitally disruptive environment.

 

More about the grant

The SAG will help kickstart the implementation and development of projects that utilise technology to automate operations. Every successful applicant will receive up to 50% of the entire project cost, subject to an RM200,000 ceiling limit (or whichever is lower).

The grant functions as an outcome-based grant. The projects must accomplish particular digitalisation benefits, such as:

  • An increase in revenue, 

  • Savings in business costs, and 

  • Reduction in process lifecycle and working hours.

The grant targets services-based small and medium enterprises (SMEs) looking to start their digital journeys or are preparing to enhance and improve their business through digital tools. The general and professional service covers:

  • Retail, 

  • Wholesale, 

  • Transportation, 

  • Food and beverages, 

  • Logistics, 

  • Tourism, 

  • Healthcare,

  • Real estate, 

  • Professional services,

  • Financial services and

  • Education.


Source: MDEC

History of SAG

Launched in June 2020, the SAG was part of the government's initiative to extend support for SMEs to take the digital leap and enhance their digital capabilities.

According to Aiza Azreen, the chief digital business officer of MDEC, MDEC introduced the SAG to help SMEs in the services sector survive and thrive in today's disrupted business world. She said that the grant provides businesses with the support they need to impact their operations and income generation positively.

 

Success stories

According to MDEC, the #SMART Automation Grant had witnessed numerous successful implementations. For example, insurance company Untung Sewajar Sdn Bhd used the grant to help the company develop the Multi-Tasking Insurance Online System. The system helps insurance agents to manage customer data, marketing activities and customer service online. 

Another firm, Bunga Raya Travel Sdn Bhd, also utilised the grant to create an e-commerce website with online solutions for social media optimisation and search engine optimisation techniques. 

 

The latest round of SAG applications will be open for four weeks. Applicants can check the eligibility requirements and register their interest on MDEC's website.

MDEC also encouraged SMEs in the services sector to participate in its capability-building programmes such as the SME Digital Accelerator Programme and 100 Go Digital Coaching. These programmes will better equip SMEs to implement a structured approach for their operations, and identify possible weaknesses and opportunities in the digital space. 

For more information, go to mdec.my/sag.

Source: MDEC

 

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