What is ProMIS Malaysia? Advantages & Login Guide for HRs

Managing housing and facility records is a routine but crucial task for many employers, especially those with staff entitled to government quarters. With the launch of ProMIS Malaysia in 2025, the government has modernised this process through a central online platform. Employers who know how to use the system effectively will save time, reduce paperwork, and stay aligned with official requirements.

What is ProMIS?

The Property Management Information System (ProMIS) is a new digital platform developed by the Bahagian Pengurusan Hartanah (BPH), Jabatan Perdana Menteri, to replace the older SBBPH system.

It was officially launched in July 2025 and now acts as the central tool for managing federal housing, government quarters, and related facilities. For employers, ProMIS matters because it improves transparency, streamlines applications, and ensures records are updated securely.

Functions of ProMIS

ProMIS was built with multiple functions that support both individuals and organisations:

Application management, where employers or employees can apply for government quarters or housing allocation online.
Property allocation, which units fairly according to eligibility, location, and needs.
Document management. All letters, offer notices, and keys are recorded digitally.
Data accuracy for records for tenants and properties is kept updated at all times.
Reporting. Employers can generate structured reports for compliance or HR monitoring.
Secure data access. The platform uses HTTPS and encryption, ensuring data is kept confidential.

Advantages of Using ProMIS

For companies and HR teams, the benefits of ProMIS are clear:

Efficiency for all applications and approvals happens faster, cutting down manual paperwork.
Centralised records where all information is stored safely in one place and backed up.
Compliance where integration with government agencies means employers stay aligned with official requirements.
Transparency in decisions and allocations is recorded digitally, reducing disputes.

User Categories

ProMIS can be accessed by:

Employers / Companies / SMEs. HR managers can register company accounts to manage staff housing or official property needs.
Individuals, including civil servants, contract staff, retirees, and members of agencies such as ATM and PDRM.
Government authorities. BPH and other linked agencies use the system for monitoring and approval.
Recruitment or external agencies may be involved if managing applications on behalf of clients.

Login Guide

Employers need to create a company account before accessing ProMIS. Here’s a simplified flow:

Visit the portal: https://promis.bph.gov.my/login.
Select Daftar.

Choose Syarikat/Pertubuhan.

Enter your SSM number (or registration ID for associations) and click Daftar Akaun Syarikat.

Complete company details, upload supporting documents, and add owner/representative information. Then, click Simpan.

After submission, a temporary password will be emailed to you.

For troubleshooting:

If you do not receive your login email, check spam/junk folders.
Ensure your company email in SSM records is current.
Reset password via the “Lupa Kata Laluan” option on the portal if required.

Access the full step-by-step here.

FAQs

What is ProMIS Malaysia used for?

It is the official system to manage applications, allocations, and records for federal housing and related facilities.

How do employers register in ProMIS?

Employers register under Syarikat/Pertubuhan using their SSM number, company documents, and authorised representative details.

Is ProMIS compulsory for employers?

Yes, if your company manages applications for quarters or facilities under BPH.

What documents are needed to use ProMIS?

Basic company registration details (SSM), authorised representative details, and relevant supporting documents (uploaded in PDF format).

Can recruitment agencies access ProMIS on behalf of employers?

Yes, provided they are registered and authorised by the employer.''

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