Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Resources
Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Account Management Director Job Description
The Account Management Director oversees the account management function, ensuring the strategic direction aligns with company goals. This position requires extensive experience in managing client relationships and leading teams. The ideal candidate has a strong track record of driving customer satisfaction and loyalty.
Use this Account Management Director job description to identify candidates capable of leading your account management strategies. Tailor the role details to fit your organization’s objectives. An effective director will enhance client retention and drive overall account success.
Account Management Director Responsibilities Include:
- Lead and manage a team of account managers
- Develop and implement strategic account plans to achieve business objectives
- Build and maintain strong relationships with key clients
Hiring an Assistant Manager?
- Hire FAST in 72 Hours
- Quality Candidates
- Integrated AI
Job Brief
We are seeking an experienced Account Management Director to lead our account management initiatives. You will develop and implement strategies to improve client satisfaction and retention while leading a team of account managers.
Your role will involve setting objectives, monitoring performance, and guiding the team toward achieving their goals. Strong leadership and a deep understanding of client needs will be critical for success.
The ideal candidate will have a successful background in account management at the corporate level. If you are passionate about driving customer success and leading teams toward excellence, we invite you to apply for this position.
This is a strategic role that will significantly impact our client relationship management.
Responsibilities
- Lead and manage a team of account managers
- Develop and implement strategic account plans to achieve business objectives
- Build and maintain strong relationships with key clients
- Monitor client satisfaction and address any issues or concerns
- Analyze data and generate insights to drive business growth
- Collaborate with sales and marketing teams to identify new business opportunities
- Provide leadership and guidance to team members to ensure success
- Prepare and present reports on account performance and business metrics
- Stay up-to-date on industry trends and best practices in account management
- Conduct regular performance reviews with team members
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum 5 years of experience in account management
- Proven track record of successfully managing client accounts
- Excellent communication and negotiation skills
- Strong leadership and team management abilities
- Ability to develop and implement strategic account plans
- Experience in analyzing data and generating insights
- Knowledge of CRM software and tools
- Ability to travel as needed
- Fluency in English and Malay
Skills
- Leadership
- Strategic Planning
- Client Relationship Management
- Data Analysis
- Communication
- Negotiation
- Team Management
- CRM Software
- Business Development
- Market Research