Job Description /Sales/Account Management Director

Account Management Director Job Description

The Account Management Director oversees the account management function, ensuring the strategic direction aligns with company goals. This position requires extensive experience in managing client relationships and leading teams. The ideal candidate has a strong track record of driving customer satisfaction and loyalty.

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Use this Account Management Director job description to identify candidates capable of leading your account management strategies. Tailor the role details to fit your organization’s objectives. An effective director will enhance client retention and drive overall account success.

Account Management Director Responsibilities Include:

  • Develop and implement strategic plans to achieve sales targets
  • Lead and mentor a team of account managers
  • Build and maintain strong relationships with clients
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Job Brief

We are seeking an experienced Account Management Director to lead our account management initiatives. You will develop and implement strategies to improve client satisfaction and retention while leading a team of account managers.

Your role will involve setting objectives, monitoring performance, and guiding the team toward achieving their goals. Strong leadership and a deep understanding of client needs will be critical for success.

The ideal candidate will have a successful background in account management at the corporate level. If you are passionate about driving customer success and leading teams toward excellence, we invite you to apply for this position.

This is a strategic role that will significantly impact our client relationship management.

Responsibilities

  • Develop and implement strategic plans to achieve sales targets
  • Lead and mentor a team of account managers
  • Build and maintain strong relationships with clients
  • Identify new business opportunities and partnerships
  • Analyze market trends and competitor activity
  • Ensure customer satisfaction and retention
  • Collaborate with cross-functional teams to drive business growth
  • Prepare and present reports on sales performance and forecasts
  • Manage budgets and expenses related to account management
  • Stay up-to-date with industry best practices and trends

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Requirement

  • Bachelor's degree in Business Administration or related field
  • 10+ years of experience in account management
  • Proven track record of achieving sales targets
  • Strong leadership and communication skills
  • Excellent problem-solving abilities
  • Ability to build and maintain client relationships
  • Experience in developing strategic plans for business growth
  • Knowledge of CRM software and MS Office suite
  • Ability to multitask and prioritize projects
  • Strong analytical and decision-making skills

Skills

  • Leadership
  • Sales
  • Account Management
  • Communication
  • Problem-solving
  • Relationship building
  • Strategic planning
  • CRM software
  • MS Office suite
  • Analytical skills

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