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Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Account Management Director Job Description
The Account Management Director oversees the account management function, ensuring the strategic direction aligns with company goals. This position requires extensive experience in managing client relationships and leading teams. The ideal candidate has a strong track record of driving customer satisfaction and loyalty.
Use this Account Management Director job description to identify candidates capable of leading your account management strategies. Tailor the role details to fit your organization’s objectives. An effective director will enhance client retention and drive overall account success.
Account Management Director Responsibilities Include:
- Develop and implement strategic account plans
- Manage key client relationships and ensure customer satisfaction
- Lead and motivate account management team
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Job Brief
We are seeking an experienced Account Management Director to lead our account management initiatives. You will develop and implement strategies to improve client satisfaction and retention while leading a team of account managers.
Your role will involve setting objectives, monitoring performance, and guiding the team toward achieving their goals. Strong leadership and a deep understanding of client needs will be critical for success.
The ideal candidate will have a successful background in account management at the corporate level. If you are passionate about driving customer success and leading teams toward excellence, we invite you to apply for this position.
This is a strategic role that will significantly impact our client relationship management.
Responsibilities
- Develop and implement strategic account plans
- Manage key client relationships and ensure customer satisfaction
- Lead and motivate account management team
- Identify opportunities for growth and upselling
- Collaborate with sales and marketing teams to drive revenue growth
- Monitor market trends and competitor activities
- Prepare regular reports on account performance
- Attend client meetings and presentations
- Ensure compliance with company policies and procedures
- Conduct performance evaluations and provide feedback to team members
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum of 5 years experience in account management
- Excellent communication and negotiation skills
- Proven track record of meeting and exceeding sales targets
- Strong leadership and team management skills
- Ability to develop and implement strategic plans
- Experience in client relationship management
- Knowledge of CRM software
- Ability to travel as needed
- Fluency in English and Malay
Skills
- Strategic planning
- Client relationship management
- Sales and negotiation
- Leadership and team management
- CRM software
- Market research and analysis
- Communication and presentation
- Problem-solving
- Time management
- Adaptability