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CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
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Account Management Director Job Description
The Account Management Director oversees the account management function, ensuring the strategic direction aligns with company goals. This position requires extensive experience in managing client relationships and leading teams. The ideal candidate has a strong track record of driving customer satisfaction and loyalty.
Use this Account Management Director job description to identify candidates capable of leading your account management strategies. Tailor the role details to fit your organization’s objectives. An effective director will enhance client retention and drive overall account success.
Account Management Director Responsibilities Include:
- Develop and implement account management strategies to achieve company goals
- Lead and mentor a team of account managers to drive revenue growth
- Build and maintain strong relationships with key clients
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Job Brief
We are seeking an experienced Account Management Director to lead our account management initiatives. You will develop and implement strategies to improve client satisfaction and retention while leading a team of account managers.
Your role will involve setting objectives, monitoring performance, and guiding the team toward achieving their goals. Strong leadership and a deep understanding of client needs will be critical for success.
The ideal candidate will have a successful background in account management at the corporate level. If you are passionate about driving customer success and leading teams toward excellence, we invite you to apply for this position.
This is a strategic role that will significantly impact our client relationship management.
Responsibilities
- Develop and implement account management strategies to achieve company goals
- Lead and mentor a team of account managers to drive revenue growth
- Build and maintain strong relationships with key clients
- Collaborate with sales and marketing teams to identify new business opportunities
- Monitor and analyze account performance to ensure targets are met
- Negotiate contracts and agreements with clients
- Provide regular reports and updates to senior management
- Stay current on industry trends and market conditions
- Attend conferences and networking events to promote the company
- Ensure customer satisfaction and retention
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum of 5 years experience in account management
- Proven track record of exceeding targets and KPIs
- Excellent communication and negotiation skills
- Strong leadership and team management abilities
- Experience in client relationship management
- Knowledge of CRM software and sales analytics tools
- Ability to work under pressure and meet deadlines
- Strategic thinking and problem-solving skills
- Flexibility to travel as needed
Skills
- Leadership
- Strategic Planning
- Client Relationship Management
- Sales Analytics
- Negotiation
- Communication
- Problem-Solving
- Team Management
- CRM Software
- Market Research