Job Description /Sales/Account Management Director

Account Management Director Job Description

The Account Management Director oversees the account management function, ensuring the strategic direction aligns with company goals. This position requires extensive experience in managing client relationships and leading teams. The ideal candidate has a strong track record of driving customer satisfaction and loyalty.

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Use this Account Management Director job description to identify candidates capable of leading your account management strategies. Tailor the role details to fit your organization’s objectives. An effective director will enhance client retention and drive overall account success.

Account Management Director Responsibilities Include:

  • Develop and implement strategies to achieve company goals and targets
  • Manage and mentor a team of account managers
  • Build and maintain strong relationships with key clients
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Job Brief

We are seeking an experienced Account Management Director to lead our account management initiatives. You will develop and implement strategies to improve client satisfaction and retention while leading a team of account managers.

Your role will involve setting objectives, monitoring performance, and guiding the team toward achieving their goals. Strong leadership and a deep understanding of client needs will be critical for success.

The ideal candidate will have a successful background in account management at the corporate level. If you are passionate about driving customer success and leading teams toward excellence, we invite you to apply for this position.

This is a strategic role that will significantly impact our client relationship management.

Responsibilities

  • Develop and implement strategies to achieve company goals and targets
  • Manage and mentor a team of account managers
  • Build and maintain strong relationships with key clients
  • Monitor and analyze sales performance metrics
  • Collaborate with cross-functional teams to enhance customer experience
  • Identify new business opportunities and partnerships
  • Prepare and present reports on account status and sales forecasts
  • Ensure timely and accurate delivery of products and services
  • Manage budgets and financial targets
  • Stay up-to-date with industry trends and best practices

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Minimum of 5 years experience in account management
  • Proven track record of successfully managing client relationships
  • Strong leadership and team management skills
  • Excellent communication and negotiation abilities
  • Ability to develop and implement strategic business plans
  • Experience in financial analysis and budget management
  • Proficiency in CRM software and Microsoft Office Suite
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills

Skills

  • Leadership
  • Communication
  • Negotiation
  • Strategic planning
  • Financial analysis
  • CRM software
  • Microsoft Office Suite
  • Team management
  • Problem-solving
  • Client relationship management

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