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INSTANT JOB AD
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CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
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Account Management Director Job Description
The Account Management Director oversees the account management function, ensuring the strategic direction aligns with company goals. This position requires extensive experience in managing client relationships and leading teams. The ideal candidate has a strong track record of driving customer satisfaction and loyalty.
Use this Account Management Director job description to identify candidates capable of leading your account management strategies. Tailor the role details to fit your organization’s objectives. An effective director will enhance client retention and drive overall account success.
Account Management Director Responsibilities Include:
- Develop and implement strategic account plans to achieve sales targets
- Build and maintain strong, long-lasting client relationships
- Lead and mentor a team of account managers
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Job Brief
We are seeking an experienced Account Management Director to lead our account management initiatives. You will develop and implement strategies to improve client satisfaction and retention while leading a team of account managers.
Your role will involve setting objectives, monitoring performance, and guiding the team toward achieving their goals. Strong leadership and a deep understanding of client needs will be critical for success.
The ideal candidate will have a successful background in account management at the corporate level. If you are passionate about driving customer success and leading teams toward excellence, we invite you to apply for this position.
This is a strategic role that will significantly impact our client relationship management.
Responsibilities
- Develop and implement strategic account plans to achieve sales targets
- Build and maintain strong, long-lasting client relationships
- Lead and mentor a team of account managers
- Collaborate with cross-functional teams to ensure client satisfaction
- Prepare reports on account status and sales performance
- Identify opportunities for growth within existing accounts
- Stay updated on industry trends and competitor activities
- Negotiate contracts and agreements with clients
- Coordinate with marketing team to develop promotional materials
- Attend industry events and conferences to network and promote company services
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum 5 years of experience in account management
- Excellent communication and negotiation skills
- Proven track record of meeting and exceeding sales targets
- Strong leadership and team management abilities
- Ability to analyze data and make strategic decisions
- Experience in developing client relationships
- Knowledge of CRM software and Microsoft Office Suite
- Ability to travel as needed
- Fluency in English and Bahasa Malaysia
Skills
- Strategic planning
- Client relationship management
- Sales and negotiation
- Team leadership
- Data analysis
- Communication and presentation
- CRM software proficiency
- Market research and analysis
- Problem-solving and decision-making
- Time management and organizational skills