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Products
INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Key Account Manager Job Description
The Key Account Manager is responsible for managing and nurturing relationships with key clients, driving business growth through strategic engagement. This role requires strong relationship management skills and a focus on achieving customer satisfaction. The ideal candidate has extensive experience in account management.
Leverage this Key Account Manager job description to attract candidates experienced in managing strategic accounts. Customize the details to fit your organization’s requirements. A capable manager will significantly enhance client satisfaction and drive revenue growth.
Key Account Manager Responsibilities Include:
- Develop and maintain relationships with key clients
- Negotiate contracts and agreements with clients
- Identify new business opportunities within existing accounts
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Job Brief
We are seeking an experienced Key Account Manager to lead relationships with our most critical clients. You will ensure that these clients receive exceptional service and support while identifying opportunities for upselling and growth.
Your responsibilities will include strategizing account management efforts and collaborating with internal teams to deliver client solutions. Strong analytical and communication skills are essential for success in this role.
If you are passionate about account management and enjoy building long-term relationships, we encourage you to apply. This position offers an excellent opportunity to make an impact on our business development efforts.
Join our team and help cultivate strong partnerships with key clients.
Responsibilities
- Develop and maintain relationships with key clients
- Negotiate contracts and agreements with clients
- Identify new business opportunities within existing accounts
- Collaborate with internal teams to ensure client satisfaction
- Monitor market trends and competitor activities
- Prepare regular reports on account status and sales performance
- Attend industry events and conferences to network and generate leads
- Provide feedback to management on market trends and client needs
- Meet and exceed sales targets
- Resolve client issues in a timely and professional manner
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum of 3 years experience in key account management
- Excellent communication and negotiation skills
- Proven track record of achieving sales targets
- Strong analytical and problem-solving skills
- Ability to build and maintain long-term relationships with clients
- Knowledge of CRM software
- Ability to work independently and as part of a team
- Fluency in English and Bahasa Malaysia
- Willingness to travel within the region
Skills
- Client Relationship Management
- Sales Negotiation
- Market Analysis
- Communication Skills
- Problem-Solving
- CRM Software
- Team Collaboration
- Multitasking
- Business Development
- Presentation Skills