Job Description /Sales/Key Account Manager

Key Account Manager Job Description

The Key Account Manager is responsible for managing and nurturing relationships with key clients, driving business growth through strategic engagement. This role requires strong relationship management skills and a focus on achieving customer satisfaction. The ideal candidate has extensive experience in account management.

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Leverage this Key Account Manager job description to attract candidates experienced in managing strategic accounts. Customize the details to fit your organization’s requirements. A capable manager will significantly enhance client satisfaction and drive revenue growth.

Key Account Manager Responsibilities Include:

  • Develop and maintain strong relationships with key clients
  • Understand client needs and provide solutions to meet their requirements
  • Negotiate contracts and pricing agreements
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Job Brief

We are seeking an experienced Key Account Manager to lead relationships with our most critical clients. You will ensure that these clients receive exceptional service and support while identifying opportunities for upselling and growth.

Your responsibilities will include strategizing account management efforts and collaborating with internal teams to deliver client solutions. Strong analytical and communication skills are essential for success in this role.

If you are passionate about account management and enjoy building long-term relationships, we encourage you to apply. This position offers an excellent opportunity to make an impact on our business development efforts.

Join our team and help cultivate strong partnerships with key clients.

Responsibilities

  • Develop and maintain strong relationships with key clients
  • Understand client needs and provide solutions to meet their requirements
  • Negotiate contracts and pricing agreements
  • Collaborate with internal teams to ensure client satisfaction
  • Monitor sales performance and identify areas for improvement
  • Prepare reports and presentations for client meetings
  • Stay updated on industry trends and competitor activities
  • Attend trade shows and networking events to promote company products
  • Manage a team of account executives
  • Achieve sales targets and KPIs

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Minimum of 5 years experience in sales or account management
  • Proven track record of meeting sales targets
  • Excellent communication and negotiation skills
  • Strong analytical and problem-solving abilities
  • Ability to work independently and as part of a team
  • Knowledge of CRM software and Microsoft Office suite
  • Ability to travel for client meetings
  • Fluency in English and Mandarin
  • Experience in the FMCG industry is a plus

Skills

  • Relationship management
  • Sales strategy
  • Client retention
  • Negotiation
  • Problem-solving
  • Communication
  • Analytical skills
  • Teamwork
  • CRM software
  • Presentation skills

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