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Resources
Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Key Account Manager Job Description
The Key Account Manager is responsible for managing and nurturing relationships with key clients, driving business growth through strategic engagement. This role requires strong relationship management skills and a focus on achieving customer satisfaction. The ideal candidate has extensive experience in account management.
Leverage this Key Account Manager job description to attract candidates experienced in managing strategic accounts. Customize the details to fit your organization’s requirements. A capable manager will significantly enhance client satisfaction and drive revenue growth.
Key Account Manager Responsibilities Include:
- Develop and maintain relationships with key clients
- Identify new business opportunities within existing accounts
- Negotiate contracts and agreements with clients
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- Integrated AI
Job Brief
We are seeking an experienced Key Account Manager to lead relationships with our most critical clients. You will ensure that these clients receive exceptional service and support while identifying opportunities for upselling and growth.
Your responsibilities will include strategizing account management efforts and collaborating with internal teams to deliver client solutions. Strong analytical and communication skills are essential for success in this role.
If you are passionate about account management and enjoy building long-term relationships, we encourage you to apply. This position offers an excellent opportunity to make an impact on our business development efforts.
Join our team and help cultivate strong partnerships with key clients.
Responsibilities
- Develop and maintain relationships with key clients
- Identify new business opportunities within existing accounts
- Negotiate contracts and agreements with clients
- Collaborate with internal teams to ensure client satisfaction
- Monitor market trends and competitor activities
- Prepare reports on account performance and sales forecasts
- Manage and resolve any client issues or concerns
- Stay up-to-date on industry best practices and trends
- Meet or exceed sales targets and KPIs
- Contribute to overall company growth strategy
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum of 3 years experience in key account management
- Proven track record of achieving sales targets
- Excellent communication and negotiation skills
- Strong analytical and problem-solving abilities
- Ability to build and maintain strong client relationships
- Knowledge of CRM software and Microsoft Office Suite
- Ability to work independently and as part of a team
- Willingness to travel as needed
- Fluency in English and Bahasa Malaysia
Skills
- Sales and negotiation skills
- Client relationship management
- Strategic planning and forecasting
- Market research and analysis
- Data interpretation and reporting
- Team leadership and collaboration
- Problem-solving and decision-making
- CRM software proficiency
- Presentation and communication skills
- Time management and organization