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INSTANT JOB AD
Hire INSTANTLY with AI and get highly relevant candidates in 72 hours
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
Key Account Manager Job Description
The Key Account Manager is responsible for managing and nurturing relationships with key clients, driving business growth through strategic engagement. This role requires strong relationship management skills and a focus on achieving customer satisfaction. The ideal candidate has extensive experience in account management.
Leverage this Key Account Manager job description to attract candidates experienced in managing strategic accounts. Customize the details to fit your organization’s requirements. A capable manager will significantly enhance client satisfaction and drive revenue growth.
Key Account Manager Responsibilities Include:
- Develop and maintain strong relationships with key clients
- Identify new business opportunities and upsell products/services
- Negotiate contracts and pricing with clients
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Job Brief
We are seeking an experienced Key Account Manager to lead relationships with our most critical clients. You will ensure that these clients receive exceptional service and support while identifying opportunities for upselling and growth.
Your responsibilities will include strategizing account management efforts and collaborating with internal teams to deliver client solutions. Strong analytical and communication skills are essential for success in this role.
If you are passionate about account management and enjoy building long-term relationships, we encourage you to apply. This position offers an excellent opportunity to make an impact on our business development efforts.
Join our team and help cultivate strong partnerships with key clients.
Responsibilities
- Develop and maintain strong relationships with key clients
- Identify new business opportunities and upsell products/services
- Negotiate contracts and pricing with clients
- Collaborate with internal teams to meet client needs
- Analyze market trends and competitor activity
- Prepare regular reports on sales performance and client feedback
- Attend industry events and conferences
- Ensure timely delivery of products/services to clients
- Provide exceptional customer service and support
- Stay up-to-date on industry developments and best practices
Requirement
- Minimum of 3 years experience in key account management
- Proven track record of meeting sales targets
- Strong negotiation and communication skills
- Ability to analyze data and make strategic decisions
- Bachelor's degree in Business Administration or related field
- Experience in the FMCG industry is a plus
- Excellent time management and organizational skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Fluency in English and Malay
Skills
- Client relationship management
- Sales forecasting and analysis
- Strategic planning and execution
- Contract negotiation
- Market research and analysis
- Problem-solving and decision-making
- Team leadership and management
- CRM software proficiency
- Presentation and public speaking
- Time management and prioritization