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Resources
Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Key Account Manager Job Description
The Key Account Manager is responsible for managing and nurturing relationships with key clients, driving business growth through strategic engagement. This role requires strong relationship management skills and a focus on achieving customer satisfaction. The ideal candidate has extensive experience in account management.
Leverage this Key Account Manager job description to attract candidates experienced in managing strategic accounts. Customize the details to fit your organization’s requirements. A capable manager will significantly enhance client satisfaction and drive revenue growth.
Key Account Manager Responsibilities Include:
- Develop and maintain strong relationships with key accounts
- Identify new business opportunities and upsell products and services
- Negotiate contracts and agreements with clients
Hiring an Assistant Manager?
- Hire FAST in 72 Hours
- Quality Candidates
- Integrated AI
Job Brief
We are seeking an experienced Key Account Manager to lead relationships with our most critical clients. You will ensure that these clients receive exceptional service and support while identifying opportunities for upselling and growth.
Your responsibilities will include strategizing account management efforts and collaborating with internal teams to deliver client solutions. Strong analytical and communication skills are essential for success in this role.
If you are passionate about account management and enjoy building long-term relationships, we encourage you to apply. This position offers an excellent opportunity to make an impact on our business development efforts.
Join our team and help cultivate strong partnerships with key clients.
Responsibilities
- Develop and maintain strong relationships with key accounts
- Identify new business opportunities and upsell products and services
- Negotiate contracts and agreements with clients
- Collaborate with cross-functional teams to ensure customer satisfaction
- Prepare and present sales reports and forecasts
- Stay updated on industry trends and market changes
- Provide feedback to management on customer needs and market trends
- Attend industry events and conferences
- Monitor competitor activity and market trends
- Achieve sales targets and KPIs
Requirement
- Bachelor's degree in Business Administration or related field
- Minimum of 5 years of experience in key account management
- Proven track record of achieving sales targets
- Excellent communication and negotiation skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Knowledge of CRM software and Microsoft Office Suite
- Fluency in English and Malay
- Ability to travel as needed
- Experience in the FMCG industry is a plus
Skills
- Sales and negotiation skills
- Customer relationship management
- Market research and analysis
- Presentation and communication skills
- Time management and organizational skills
- Problem-solving and decision-making abilities
- Teamwork and collaboration
- Adaptability and flexibility
- Attention to detail
- Leadership and strategic planning