Job Description /Sales/Key Account Manager

Key Account Manager Job Description

The Key Account Manager is responsible for managing and nurturing relationships with key clients, driving business growth through strategic engagement. This role requires strong relationship management skills and a focus on achieving customer satisfaction. The ideal candidate has extensive experience in account management.

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Leverage this Key Account Manager job description to attract candidates experienced in managing strategic accounts. Customize the details to fit your organization’s requirements. A capable manager will significantly enhance client satisfaction and drive revenue growth.

Key Account Manager Responsibilities Include:

  • Develop and maintain relationships with key clients
  • Identify new business opportunities and upsell products/services
  • Create and present sales proposals to clients
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Job Brief

We are seeking an experienced Key Account Manager to lead relationships with our most critical clients. You will ensure that these clients receive exceptional service and support while identifying opportunities for upselling and growth.

Your responsibilities will include strategizing account management efforts and collaborating with internal teams to deliver client solutions. Strong analytical and communication skills are essential for success in this role.

If you are passionate about account management and enjoy building long-term relationships, we encourage you to apply. This position offers an excellent opportunity to make an impact on our business development efforts.

Join our team and help cultivate strong partnerships with key clients.

Responsibilities

  • Develop and maintain relationships with key clients
  • Identify new business opportunities and upsell products/services
  • Create and present sales proposals to clients
  • Collaborate with internal teams to ensure client satisfaction
  • Monitor market trends and competitor activities
  • Prepare regular sales reports and forecasts
  • Attend industry events and conferences
  • Provide feedback to management on market trends and customer needs
  • Achieve sales targets and KPIs
  • Maintain up-to-date knowledge of company products and services

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Requirement

  • Bachelor's degree in Business Administration or related field
  • Minimum 3 years of experience in key account management
  • Excellent communication and negotiation skills
  • Proven track record of meeting and exceeding sales targets
  • Strong analytical and problem-solving skills
  • Ability to build and maintain strong client relationships
  • Knowledge of CRM software and Microsoft Office Suite
  • Ability to work independently and as part of a team
  • Willingness to travel as needed
  • Fluency in English and Bahasa Malaysia

Skills

  • Sales and negotiation skills
  • Client relationship management
  • Market research and analysis
  • CRM software proficiency
  • Excellent communication skills
  • Problem-solving abilities
  • Teamwork and collaboration
  • Time management and organization
  • Fluency in English and Bahasa Malaysia
  • Attention to detail

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