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Create compelling job ads in seconds with AI-powered assistance.
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Automate your candidate screening and folder management.
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Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
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Explore what employers love about AJobThing recruitment platform for fast & successful hiring
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Collaborate with us to achieve mutual success and reach a wider audience.
Resources
Products
AI JOB AD
Create compelling job ads in seconds with AI-powered assistance.
AI JOB FOLDER
Automate your candidate screening and folder management.
CAREER PAGE
Build your personalized career page with strong company branding to attract candidates and manage your job vacancy.
AJOBTHING REVIEW
Explore what employers love about AJobThing recruitment platform for fast & successful hiring
AJOBTHING CARE
Get dedicated after-sales support, hiring guidance, and personalized assistance to ensure your recruitment success.
PARTNERSHIP
Collaborate with us to achieve mutual success and reach a wider audience.
Resources
Key Account Manager Job Description
The Key Account Manager is responsible for managing and nurturing relationships with key clients, driving business growth through strategic engagement. This role requires strong relationship management skills and a focus on achieving customer satisfaction. The ideal candidate has extensive experience in account management.
Leverage this Key Account Manager job description to attract candidates experienced in managing strategic accounts. Customize the details to fit your organization’s requirements. A capable manager will significantly enhance client satisfaction and drive revenue growth.
Key Account Manager Responsibilities Include:
- Develop and maintain strong relationships with key clients
- Identify new business opportunities and upsell products/services to existing clients
- Collaborate with internal teams to ensure client satisfaction
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Job Brief
We are seeking an experienced Key Account Manager to lead relationships with our most critical clients. You will ensure that these clients receive exceptional service and support while identifying opportunities for upselling and growth.
Your responsibilities will include strategizing account management efforts and collaborating with internal teams to deliver client solutions. Strong analytical and communication skills are essential for success in this role.
If you are passionate about account management and enjoy building long-term relationships, we encourage you to apply. This position offers an excellent opportunity to make an impact on our business development efforts.
Join our team and help cultivate strong partnerships with key clients.
Responsibilities
- Develop and maintain strong relationships with key clients
- Identify new business opportunities and upsell products/services to existing clients
- Collaborate with internal teams to ensure client satisfaction
- Create and present sales reports and forecasts
- Manage contract negotiations and renewals
- Stay up-to-date on industry trends and market conditions
- Provide exceptional customer service and support
- Meet and exceed sales targets and KPIs
- Attend industry events and conferences
- Conduct regular client meetings and reviews
Requirement
- Minimum of 3 years experience in key account management
- Proven track record of meeting and exceeding sales targets
- Excellent communication and negotiation skills
- Strong analytical and problem-solving abilities
- Ability to work independently and as part of a team
- Bachelor's degree in Business Administration or related field
- Knowledge of CRM software
- Fluency in English and Malay languages
- Ability to travel as needed
- Strong attention to detail
Skills
- Strategic thinking
- Customer relationship management
- Sales forecasting
- Negotiation skills
- Problem-solving
- Analytical skills
- Teamwork
- Communication skills
- Time management
- Adaptability