How to Use EPPAX for Expatriate Work Permit Applications in Malaysia

Are you planning to hire foreign professionals for your business in Malaysia?

Do you know the legal steps required to secure a work permit?

EPPAX is the answer to managing expatriate employment efficiently.

In this article, we’ll cover everything employers need to know about EPPAX.

What is an Expatriate Placement and Work Permit in Malaysia?

In Malaysia, hiring foreign workers or expatriates requires a valid work permit.

This permit ensures that expatriates are legally allowed to work in the country and that employers meet specific criteria for hiring foreign talent.

The Expatriate Placement and Work Permit (EPPAX) process is governed by strict regulations to:

Protect local job markets.
Ensure fair labor practices.
Control the influx of foreign workers.

Without a proper work permit, both the employer and the expatriate can face legal consequences, including fines or deportation.

How Does EPPAX Work?

EPPAX is designed to make the expatriate hiring process easier for employers. Here’s how it works:

1. Registration

Employers create an account on the EPPAX portal to access the system.

2. Application Submission

After registration, employers can submit applications for expatriate work permits online.

3. Document Upload

Employers must upload required documents, such as company registration details, job offers, and the expatriate’s credentials.

4. Review & Approval

The system integrates with government databases to verify information. Once reviewed, the application is approved or returned for additional details.

5. Tracking

Employers can track the status of their applications in real time, reducing the need for follow-ups with government offices.

EPPAX connects with other systems like the Malaysian Immigration System (MyIMMS) and the Construction Industry Development Board (CIDB) to verify company eligibility and prevent document fraud.

Who Needs to Apply Through EPPAX?

EPPAX is mandatory for businesses in Malaysia that want to hire foreign workers. This includes:

Private Companies: Especially in sectors like construction, manufacturing, and services.
Multinational Corporations (MNCs): Hiring expatriates for managerial or technical roles.
Startups and SMEs: Seeking foreign expertise in niche areas.

Employers must apply through EPPAX if the expatriate role requires a work permit under Malaysian law.

This applies to skilled professionals, managers, and technical experts across various industries.

How to Register for EPPAX?

To start using EPPAX, employers need to register their company on the platform. Here’s how to do it:

Visit the EPPAX portal through this address https://www.eppax.gov.my/.
Provide your company registration number and business details for company verification.
Submit the required documents. These may include:
- Company registration certificate.
- Business license.
- Authorization letters (if applicable).
Once submitted, the application is reviewed. If approved, you’ll receive login credentials to access the EPPAX system.

For new users, the registration process also includes verification checks to ensure the company is eligible to hire foreign workers.

How to Apply for an Expatriate Permit via EPPAX?

After registration, employers can apply for expatriate permits by following these steps:

Log in by using your EPPAX credentials to access the dashboard.
Choose the application type “Expatriate Work Permit Application.”
Fill out the form with the details about the expatriate, including:
- Full name and passport information.
- Job title and description.
- Salary and contract duration.
Upload required documents including:
- Copy of the expatriate’s passport.
- Academic certificates and professional qualifications.
- Employment contract.
Review the form for accuracy and submit the application.
Monitor the application’s progress directly in the system.

What Types of Expatriates Can Be Applied For Through EPPAX?

EPPAX supports applications for various types of expatriate roles, including:

Skilled Professionals: Engineers, IT specialists, medical professionals, etc.
Managers and Executives: Leadership roles in multinational companies or specialized industries.
Technical Experts: Individuals with niche skills not readily available in Malaysia.

Each category may have specific criteria regarding qualifications, work experience, and salary requirements.

EPPAX Application Processing Times and Fees

Typically, EPPAX applications take 2 to 4 weeks for approval. However, this may vary depending on the complexity of the case and document completeness.

Application fees vary based on the type of work permit and job role. Employers should check the latest fee structure on the EPPAX portal.

Benefits of Using EPPAX

EPPAX provides several advantages for employers, making the expatriate employment process more efficient and transparent:

Streamlined Process

Since everything is done online, employers don’t have to deal with lots of paperwork. This saves time and makes the application process quicker and simpler.

Real-Time Tracking

Employers can check the status of their applications anytime through the EPPAX system. There’s no need to visit government offices or make phone calls to get updates.

Improved Transparency

EPPAX helps prevent fraud because all information is recorded and can be checked easily. This makes the process fair and clear for everyone involved.

Integration with Other Systems

EPPAX connects with other government systems, like immigration. This helps verify the information automatically, reducing mistakes and speeding up the approval process.

What Happens After Submitting the EPPAX Application?

Once the application is submitted, government agencies will review the documents and application details.

If all information is correct, the permit is approved. Otherwise, you’ll be asked to provide additional documents.

After approval, the work permit is issued, and you’ll receive a notification via EPPAX.

The expatriate can then enter Malaysia (if not already in the country) and begin working legally.

Frequently Asked Questions (FAQ)

How long does it take to get approval through EPPAX?

The typical processing time is 2 to 4 weeks, depending on the application’s complexity and completeness.

What are the consequences of failing to apply for a work permit?

Employers who hire expatriates without a valid work permit may face fines, legal penalties, or business license suspension.

Can I apply for multiple expatriates through EPPAX at once?

Yes, EPPAX allows employers to submit applications for multiple expatriates simultaneously, making it efficient for large companies.

What documents do I need to prepare for an expatriate permit application?

Required documents include:

Passport copies.
Academic certificates.
Job offer letter.
Employment contract.
Company registration documents.

Is there any cost for using EPPAX?

Yes, there are application fees for expatriate permits. The fee amount depends on the job role and duration of employment.

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